This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... See more
Company replied
My german roach problem is almost completely under control. Only negatives were sometimes the tech would do the outside of the house and not the inside because he said I didn't ask for that. Other ti... See more
Company replied
All went well with the Aptive treatment. Inside and outside were taken care of as requested. The technician was friendly and respectful of our home.
Company replied
They are a good company and over the years, if there was a problem, they came back out quickly to take care of it. I would have given them a 5 rating but they don't sometimes keep accurate accounting... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
4597 Parkbreeze Ct, 32808, Orlando, FL, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ask him to spray for 🐜, he said he sprayed all around the house and dock and the entire yard. Next day it was like he never came. I don’t see how he could do all that in the time he was here. You always send someone new, they don’t know I have mosquito traps that need recharging I can’t always be here to follow them around to make sure it is all getting done. Some are much better than others.

Reply from Aptive Pest Control - Orlando

Reply from Aptive Pest Control - Orlando
I'D LIKE TO GIVE FOUR AND A HALF STARS .... OH WELL.
NOTIFICATIONS ARE EXCELLENT, STAFF IS VERY PROFESSIONAL AND POLITE. SOMETIMES THE TIMING IS OFF (TO BE HOME) BUT A GOOD JOB NON-THE-LESS.

Reply from Aptive Pest Control - Orlando
I always have pleasant, no bug experiences with Aptive. I highly recommend them to everyone.

Reply from Aptive Pest Control - Orlando
Aptive showed up on time during the timeframe and they said they were, and they sprayed both indoors and outdoors and covered the spots we had requested.

Reply from Aptive Pest Control - Orlando
After a lousy visit on a Wednesday and speaking with the operations manager a technician that understood my concerns and what the contract called for came out. It was a visit as advertised by the sales team two months ago.

Reply from Aptive Pest Control - Orlando
I’m just glad my contract is over! Worst service I’ve received from any company. The technicians didn’t show up most of the time and when they did I still had bugs in my yard. Huge waste of money.

Reply from Aptive Pest Control - Orlando
Tech services-
Your techs are on time. They ask questions as to the homeowner’s concerns. They are thorough in application of pesticides. Most of all… friendly and genuinely concerned about the homeowner’s requests.

Reply from Aptive Pest Control - Orlando
I love the email from the girl in customer service
The technician did not answer any of my texts

Reply from Aptive Pest Control - Orlando
As far as the job I think Adaptive does a good job, no issues with bugs. What I don’t like is how I was never in a contract with them and they want to charge me a $199 early termination charge because I found a better price with more services at a cheaper price. I was previously with RIDD who they brought and no customers were notified of the purchase. My contract had ended with RIDD and was under a month to month. My question to Aptive is how’s that legal. No one from your company contacted me as a customer to say “hey we brought RIDD, do you wish to continue with the services” you guys put me under a contract that I didn’t agree to and that’s illegal my friend. I have called four times upon speaking with a representative they transfer me to a voicemail to a company called Home Connect who deals with RIDD customers allegedly. Hold on I thought I was under contract with Aptive? Who the heck is Home Connect. This is what I call shady business practices. You can’t even go on the website to discontinue the use of your card on file. This is ridiculous and not good customer service at all.
Teddy Adkins

Reply from Aptive Pest Control - Orlando
Nelson is the Tech that provides the services for my yard and interior. He’s very knowledgeable and explains the reasons behind the applications. Very responsive and timely as well. :-)

Reply from Aptive Pest Control - Orlando
Ever since I've had the Aptive home pest treatment, I have not had any bugs and I'm extremely happy with the service. I had a severe roach problem that I could not get rid of for years and Aptive fixed it.

Reply from Aptive Pest Control - Orlando
Your company needs to do more training with your technicians. Everyone that has been out to my property for treatment. Does it in a different way there’s no consistency and lots of stuff gets missed that I have to point out to your text. It’s not that difficult of a job I’ve done my own work most of my life and now I’m getting up an age where I’m trying to find somebody that can do the work that I do. you can file the chain of emails that I’ve had with active in the past to get an understanding.

Reply from Aptive Pest Control - Orlando

Reply from Aptive Pest Control - Orlando
Explained program in detail

Reply from Aptive Pest Control - Orlando
I finally had to buy ant traps myself to set around the kitchen to finally🤞get rid of the “sugar” ants. At one point, a train of them were literally crawling up the wall! I asked your rep if he could set out any traps and all he had was a sticky strip. Yuk! Nothing that could be taken back to the colony. Very nice and professional service, but not effective.👎

Reply from Aptive Pest Control - Orlando

Reply from Aptive Pest Control - Orlando
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.