Love the techs that send the pictures of the different aspects of the job as they do it. There very thorough in there applications and cleanliness. I had a mouse issue where I was catching 10 or so mi... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Love the techs that send the pictures of the different aspects of the job as they do it. There very thorough in there applications and cleanliness. I had a mouse issue where I was catching 10 or so mi... See more
Company replied
There was almost no contact with the service provider on my property. It only happened because I saw him in his vehicle preparing to leave. I will be making a decision about whether to continue the... See more
Company replied
Have been using them for 3+ years, great communication. Big positive are there field personnel coming to the house, very professional, do a great job in communicating and responsive, never rush. Alwa... See more
Company replied
The technician, who we always hope is Rob, is always on time, friendly, asked Important question's about what we need done, and explains what he will do. That’s just a normal visit. We’ve also had... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
3448 Progress Dr, Ste F, 19020, Bensalem, PA, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Aptive Pest Control - Philadelphia
Anytime we have Aptive come out, the crew is wonderful. Trae, Derek, someone they are training are very polite and hear our questions/concerns.

Reply from Aptive Pest Control - Philadelphia
Service people always friendly and do a good job.

Reply from Aptive Pest Control - Philadelphia
No sign of ants or Mice which was my problem...
Was told pest control person would service outside
around the base of home...

Reply from Aptive Pest Control - Philadelphia
The technician, who we always hope is Rob, is always on time, friendly, asked Important
question's about what we need done, and explains what he will do. That’s just a normal visit.
We’ve also had times when we’ve had emergency’s like hornets, an army of ants, and a barrage of flies. All handled and explained.

Reply from Aptive Pest Control - Philadelphia

Reply from Aptive Pest Control - Philadelphia
what ever they doing its not working and when you call them they put you on hold for ever.

Reply from Aptive Pest Control - Philadelphia
the technicians are always super knowledgeable and helpful, and the company is always very responsive and come out whenever we have a spot issue.

Reply from Aptive Pest Control - Philadelphia
A no brainer - schedule an appointment, the technician arrives in the timeframe discussed and the work is done after a discussion if there is anything special to address.

Reply from Aptive Pest Control - Philadelphia
Our service technician, Joseph, was excellent!
He addressed everything I ask him to and was an excellent excellent listener and did an extremely thorough job.
Thanks Joseph!

Reply from Aptive Pest Control - Philadelphia
Grant, did a fine job addressing my concern regarding an underground yellow jacket nest. He listened to my concerns and took care of the problem. Thanks!

Reply from Aptive Pest Control - Philadelphia
All my clean windows were streaked with the product used. Never happened before. Very disappointed.

Reply from Aptive Pest Control - Philadelphia

Reply from Aptive Pest Control - Philadelphia
I only have exterior service and apparently it gets the job done because I don’t have the need for interior service. In the two years using Aptive I haven’t seen any bugs in my house.

Reply from Aptive Pest Control - Philadelphia
Everyone so nice to me and the workers who comes to my home is very experience . Every time I ask a question about a bug they know what I am talking about; they know the answer. Thank you so much for your help! Sincerely Fernanda Nieves

Reply from Aptive Pest Control - Philadelphia
Number of services
Contract is for four services - however they keep trying to fit in more than four per year and charge extra for the 1 to 2 additional.
Two years of having to reach out and cancel the extra and they still keep trying to slip extra ones in.
I have reached out to the corporate number, and they confirmed it was only contracted for four per year.
They have hopefully shutdown any extra ones this year - ie: I have had all four done this year already with almost 5 months remaining in the year.
The tech is excellent; however, the company's business practices are a bit shady.
Still waiting for their service manager, Edward Rising, to reach back out about the problem.
Not holding my breath at this point.
This is very much a case of the old adage - buyer beware.
Not recommended unless you want to have to watch how many extra charges they try and slip in.

Reply from Aptive Pest Control - Philadelphia
Everyone is very professional and the service works!

Reply from Aptive Pest Control - Philadelphia
My tech let us know when he was arriving and asked us if we had any problems for him to address. We didn’t. He thanked us for our reply and told he would be there shortly.
We appreciate d thecommunication from him.

Reply from Aptive Pest Control - Philadelphia
Good contact with the technician. Responsive to check and treat areas I felt were a problem.

Reply from Aptive Pest Control - Philadelphia
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.