Banner for Aptive Pest Control - Philadelphia

Aptive Pest Control - Philadelphia Reviews 66

TrustScore 4.5 out of 5

4.4

3448 Progress Dr, Ste F, 19020 Bensalem, PA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a mouse infestation. Aptive came out the next day. The technician made several suggestions about the best way to deal with this. Ultimately we came up with a plan that included inside and outsid... See more

Company replied

Rated 1 out of 5 stars

We are extremely dissatisfied with this company. We had a young kid come out to sign us up and of course I said no and the other party said yes. Everything he said was not included in our contract. I... See more

Company replied

Rated 5 out of 5 stars

Love the techs that send the pictures of the different aspects of the job as they do it. There very thorough in there applications and cleanliness. I had a mouse issue where I was catching 10 or so mi... See more

Company replied

Rated 5 out of 5 stars

Have been using them for 3+ years, great communication. Big positive are there field personnel coming to the house, very professional, do a great job in communicating and responsive, never rush. Alwa... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Philadelphia

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 3448 Progress Dr, Ste F, 19020, Bensalem, PA, United States

  • 14454554485
Promotion box for Aptive Pest Control - Philadelphia

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My tech let us know when he was…

My tech let us know when he was arriving and asked us if we had any problems for him to address. We didn’t. He thanked us for our reply and told he would be there shortly.
We appreciate d thecommunication from him.

July 20, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Mike & Pam,

Thank you for your thoughtful review! We’re so glad to hear that your service professional kept you informed and engaged throughout the visit—that kind of communication is a big part of what we strive for at Aptive Environmental.

It’s great to know you felt supported and appreciated during your service. Keeping our customers in the loop and ensuring they feel confident in the care we provide is a priority for us, and we’re happy to see that reflected in your experience.

We’re grateful to have you as part of the Aptive family and look forward to continuing to deliver reliable, personalized service every step of the way!

-Jasmine

Rated 5 out of 5 stars

Good contact with the technician

Good contact with the technician. Responsive to check and treat areas I felt were a problem.

July 16, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Joe,

Thank you for sharing your experience! We’re glad to hear our service professional maintained good communication and was responsive to your concerns. At Aptive, we believe listening closely and addressing your specific needs is key to effective pest control, and it’s great to know that’s reflected in your visits.

We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with the care and attention you deserve.

-Jasmine

Rated 2 out of 5 stars

Scheduling is a serious problem

Scheduling is a serious problem. They just show with 30 mins notice at best. Will be cancelling as it is a recurrent problem.

July 24, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Deryk,

Thank you for sharing your experience with us. We’re really sorry to hear that scheduling has been such a consistent frustration—it’s absolutely not the kind of experience we want any of our customers to have.

At Aptive Environmental, we aim to provide convenient, reliable service, and we understand that short notice and unexpected visits can be incredibly disruptive. Your feedback is being taken seriously, and we’re actively working to improve our communication and scheduling processes to better serve our customers.

If you’re open to giving us another chance to make this right, we’d love the opportunity to speak with you. You can reach us directly at socialmedia@goaptive.com. Either way, thank you for giving us a try—we appreciate your time and the chance to learn from your experience.

-Jasmine

Rated 5 out of 5 stars

Always professional

The professionals always ask prior to the visit if I have any concerns, they are conscientious of keeping our home clean by putting on booties before entering the home and do a great job educating us about pest control.

July 3, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Nisser,

Thank you for sharing your experience! We’re so glad to hear our professionals take the time to check in with you before each visit, respect your home by wearing booties, and provide helpful education about pest control. At Aptive Environmental, we believe that attention to detail and clear communication are just as important as effective treatments.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.

-Jasmine

Rated 5 out of 5 stars

Bugs gone

Efficient. They cared for the service requested- and followed up with a problem.

July 16, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Diane,

Thank you for your feedback! We’re pleased to hear our team provided efficient service and took care to follow up on your concerns. At Aptive, we’re committed to not only meeting but exceeding your expectations, and your experience is exactly what we strive for. We appreciate you being a valued part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Aptive is reliable and very good at…

Aptive is reliable and very good at communication, from reminders of appointments to pictures of work that is done while on our property. During our last treatment, our technician Alphonso, spotted a huge hornet nest at the peak of our house. He brought it to our attention and stayed until it was safely removed, He was also very concerned about our grandson being outside while he took care of it.

July 20, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi there,

Thank you so much for sharing your experience! We’re thrilled to hear that Alphonso not only delivered reliable service but also went above and beyond by spotting that hornet nest and ensuring it was safely removed. His attentiveness, especially with concern for your grandson’s safety, truly reflects the care and professionalism we strive for at Aptive.

We’re also glad our communication—from appointment reminders to photo updates—has helped keep you informed and confident in our service. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Jeanianne and Joe,

Thank you so much for the 5-star rating! We’re glad to hear that communication with your service professional stood out during your visit. At Aptive, we know how important it is to keep you informed and confident in the work being done, and we’re happy we could deliver on that. We appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Chester county review

Courteous and thorough technician

June 14, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Lisa,

Thank you for your kind words! We’re glad to hear our service professional was courteous and thorough—that’s exactly the level of service we aim to deliver at Aptive.

We appreciate you being part of the Aptive family and look forward to continuing to serve you.

-Jasmine

Rated 4 out of 5 stars
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Dennis,

Thank you for your positive feedback! We’re happy to hear our team at Aptive is punctual and efficient. Providing reliable service that respects your time is very important to us. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Effective, respectful, communication

Technicians communicate well with me. Ie arrival time, bug issues/concerns,ect They are respectful to me and of our property.
The company is accommodating with online rescheduling.
The product is effective in greatly reducing and eliminating our bugs issues.

May 16, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi there,

Thank you for taking the time to share such thoughtful feedback! We’re so glad to hear that our team’s communication, respect for your home, and the effectiveness of our treatments have made a real difference for you. At Aptive, we strive to provide service that’s not only thorough but also easy and accommodating—whether that’s keeping you informed or making scheduling simple. We’re grateful to have you as part of the Aptive family and look forward to keeping your home comfortable!

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Raymond,

Thanks so much for the kind words! We're thrilled to hear our service professional took great care in treating your home—conscientious care is exactly what we aim to deliver with every Aptive visit. We appreciate you being part of the Aptive family and are here anytime you need us!

-Jasmine

Rated 5 out of 5 stars

John listened well to my concerns and …

John listened well to my concerns and took care of them. He also explained what he did and. As n swerved my questions.

May 7, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Terri and Scott,

Thank you so much for sharing your experience! We’re so glad to hear that John took the time to listen to your concerns and address them thoroughly. At Aptive, we believe in clear communication and ensuring that you feel informed and confident in the services we provide. It’s wonderful to know that John was able to answer your questions and take care of everything to your satisfaction. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to serve you!

-Jasmine

Rated 5 out of 5 stars

Always happy with my service and the…

Always happy with my service and the polite service employees. I see results from the treatments.

April 25, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Rhonda,

Thank you so much for your kind words! We’re thrilled to hear that you’re consistently happy with the service and the results of our treatments. Our team takes great pride in delivering effective, professional service, and it’s wonderful to know it’s making a difference for you. We truly appreciate your continued trust in Aptive and look forward to keeping your home comfortable!

-Jasmine

Rated 5 out of 5 stars

Efficient and thorough.

Efficient and thorough.

March 21, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Andrew,

Thank you so much for your feedback! We're thrilled to hear that you found our service efficient and thorough. At Aptive, we're committed to providing top-notch service every time, and we truly appreciate you choosing us to take care of your needs. We're grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Reliable and Great Results

Reliable, punctual, knowledgeable and friendly. Great communication with the post-visit text with photos. Great results. Maybe just the sight of your truck scares away some of the pests,

April 3, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi there,

Thank you so much for the kind words! We're thrilled to hear you've had such a positive experience with Aptive -- from the punctual and knowledgeable service to the post-visit communication. And hey, if even our truck helps keep the pests away, we'll take it as a win! We're grateful to have you as part of the Aptive family and look forward to continuing to protect your home with top-notch service.

-Jasmine

Rated 5 out of 5 stars

The technician tool care of all of our…

The technician tool care of all of our needs both inside and out in an efficient manner.

April 7, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Tom,

Thank you so much for your kind words! We're thrilled to hear that our service professional was able to take care of all your needs, both inside and out, efficiently. We strive to provide excellent service, and it's great to know that we met your expectations. If you need anything in the future, do not hesitate to reach out. We're here for you!

-Jasmine

Rated 5 out of 5 stars

Mice in Home

Traps set inside and outside of home to catch mice.

March 4, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi there,

Thank you for your feedback! We are so glad to hear that our service professional set up traps to address your mouse concerns. At Aptive, we strive to provide comprehensive solutions tailored to your needs. If you have any further questions or need additional assistance, please do not hesitate to reach out. We appreciate you being a part of the Aptive neighborhood and are here to support you every step of the way!

-Jasmine

Rated 5 out of 5 stars

aptive keeps you on schedule and on…

aptive keeps you on schedule and on time to keep your pest away, constant updates and yes reminders

February 28, 2025
Aptive Pest Control - Philadelphia logo

Reply from Aptive Pest Control - Philadelphia

Hi Joseph and Carleen,

We are so glad to hear that you appreciate our scheduling, updates, and reminders! At Aptive, we know that consistency is key to effective pest control, and we are happy to provide a seamless experience that keeps your home protected. Thank you for being a valued part of the Aptive neighborhood -- we appreciate you!

-Jasmine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look