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Aptive Pest Control - PortlandReviews 

200
TrustScore 4.5 out of 5

4.6

10260 SW Nimbus Ave, Ste M-4, 97223 Portland, OR, US


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Rated 5 out of 5 stars

We have been using them for a few treatments so far. The staff are very friendly and helpful in answering questions. They do a thorough job. We have seen a large decrease in the spiders and bugs aroun... See more

Company replied

Rated 5 out of 5 stars

They come when I call no matter if it’s two extra times during heavy ant active months. They take care of the problem and the ants go away. The ants are super prolific during spring and come from anyw... See more

Company replied

Rated 5 out of 5 stars

Kevin text prior to confirm his arrival time, and followed through. He and a co-worker put time and care into completing a thorough job around the foundation of our home, under the eaves, as well as... See more

Company replied

Rated 5 out of 5 stars

Always get the BEST Techs, all have had great customer service skills, and yet very professional. They notify before they arrive and ask for any troubles that may have occurred. They treat and take p... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Portland

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, United States

  • 19712656224
Promotion box for Aptive Pest Control - Portland

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

200 reviews

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4.6

All reviews

(200)

27,729 reviews in the last 12 months

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Rated 5 out of 5 stars

Michael explained why or why not to put…

Michael explained why or why not to put certain ant control products in the house which was good to know. He sprayed around the perimeter and checked the eaves and gutters.
All is good thank you Michael from Aptive in Portland

December 10, 2025
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Reply from Aptive Pest Control - Portland

Hi Kat,

Thank you for sharing your experience! We’re glad to hear that Michael provided clear explanations about the ant control options and took the time to thoroughly treat your home, including the perimeter, eaves, and gutters.

We’ll be sure to pass along your thanks to Michael. At Aptive, we take pride in making sure our service professionals provide both effective treatments and helpful guidance, so it’s great to know that was reflected in your visit.

-Jasmine

Rated 5 out of 5 stars

Tallon is a professional through and…

Tallon is a professional through and through.

December 17, 2025
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Reply from Aptive Pest Control - Portland

Hi Dana,

Thank you for sharing your feedback! We’re thrilled to hear that Tallon provided such professional service. At Aptive, we take pride in having service professionals who are thorough, knowledgeable, and attentive, and we’ll be sure to pass along your kind words to him.

We appreciate you being part of the Aptive neighborhood and trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

Tech understood our situation.

Tech understood our situation with professionalism and responded accordingly to resolve the problem.

December 16, 2025
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Reply from Aptive Pest Control - Portland

Hi Tom,

Thank you for sharing your experience! We’re glad to hear our service professional understood your situation and handled it professionally while providing an effective solution. At Aptive, we take pride in delivering thorough and thoughtful service tailored to each customer’s needs.

We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.

-Jasmine

Rated 5 out of 5 stars

Aptive pest control…

Fantastic technicians who anticipate your needs.

December 11, 2025
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Reply from Aptive Pest Control - Portland

Hi Carol,

Thank you for sharing your feedback! We’re thrilled to hear that our service professionals were able to anticipate your needs and provide the level of service you expect. At Aptive, we take pride in delivering proactive and thorough pest control to keep your home protected.

We truly appreciate you being a part of the Aptive community and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Accommodating and efficient

I appreciate the text updates and how non-intrusive appointments are. I get outside only treatments, and request not to have my doorbell rung so the dog doesn't freak out that someone is here. They oblige everytime! My last service company did not.

December 5, 2025
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Reply from Aptive Pest Control - Portland

Hi Bridgette,

Thank you for sharing your feedback! We’re thrilled to hear that our text updates and non-intrusive approach have made your experience with Aptive convenient and stress-free. We take pride in accommodating our customers’ specific needs, like your preference for outside-only treatments and avoiding the doorbell, and it’s wonderful to know our team consistently honors those requests.

We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Responsive to calls

Good service – please explain everything they’ve done in a text if you’re not there which is very helpful. A few times I’ve had to have him come back because the insects are insistent, specially spiders, they are quick to respond. Highly recommend this company.

September 11, 2025
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Reply from Aptive Pest Control - Portland

Hi Sue,

Thank you for sharing your feedback! We’re thrilled to hear that our team provides clear communication, including detailed text updates when you’re not home, and that they respond quickly when additional visits are needed. At Aptive, we take pride in delivering thorough, attentive service to help keep your home protected from persistent pests.

Your recommendation means a lot to us, and we truly appreciate you being a part of the Aptive community. We look forward to continuing to serve you!

-Jasmine

Rated 3 out of 5 stars

Scheduling

Their contract requires every other month application, no other choices..I have requested afternoon service and to contact me when arriving, but that only happens occasionally… The latest application was in the pouring rain, was that a good time to use spray ?…The technicians are courteous and helpful when there is contact..

December 9, 2025
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Reply from Aptive Pest Control - Portland

Hi Cody,

Thank you for taking the time to share this. I hear you, when you’ve asked for afternoon service and a heads-up on arrival, it’s frustrating to feel like that isn’t consistently happening. And I completely understand why a treatment being done in heavy rain would leave you questioning whether it was effective. That’s not the kind of uncertainty we want you to deal with.

At Aptive, your schedule and comfort really do matter to us, and I’d like to review your account to make sure your service preferences are set up correctly going forward. We can also take a closer look at the recent rainy-day appointment and make sure the application was done in a way that will still be effective. Our service professionals always want to deliver their best, and I’m glad to hear you’ve had positive interactions when you’re able to connect with them.

If you’re open to it, reach out to us at socialmedia@goaptive.com so we can sort through the details together and make sure your next experience with Aptive feels smooth and reliable. Thank you for being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Excellent Service

The Aptive technician was thorough and knowledgeable.

December 6, 2025
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Reply from Aptive Pest Control - Portland

Hi Tom and Eileen,

Thank you for taking the time to share your experience. I’m glad to hear that our service professional was thorough and knowledgeable. Providing reliable and expert service is something we take pride in at Aptive, and it’s wonderful to know it made a positive impression.

We truly appreciate having you as part of the Aptive neighborhood and for trusting us with your home’s pest protection.

-Jasmine

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional. Went right to work and was quickly finished.

December 3, 2025
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our service professional was friendly, professional, and efficient in completing the service. At Aptive, we take pride in providing reliable, thorough care while respecting your time.

We truly appreciate you being part of the Aptive family and look forward to continuing to deliver the high-quality service you expect from us.

-Jasmine

Rated 5 out of 5 stars

Great job as always

Great communication. Always on time. I appreciate the photos and details of the service performed.

December 3, 2025
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for sharing your feedback! We’re so glad to hear that our communication, punctuality, and detailed service updates have made a positive difference. At Aptive, we strive to keep our customers informed every step of the way while providing thorough and reliable service.

We truly appreciate you being part of the Aptive family and look forward to continuing to deliver the high-quality care and attention you expect from us.

-Jasmine

Rated 5 out of 5 stars

Efficient, effective, friendly & informative service

The technician showed up on time and we talked about the pest control measures he was going to be doing and answered all my questions. He was informative and friendly. I used to get spiders in the house but have had none since he started the Aptive treatments. He quickly applied the treatment, removed spider webs in hidden places and provided a full report with pictures describing what he found and problems he resolved.

November 26, 2025
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Reply from Aptive Pest Control - Portland

Hi Curtis,

Thank you for sharing such detailed feedback! We’re thrilled to hear that your service experience was informative, friendly, and thorough. It’s great to know that you haven’t had any issues with spiders since starting Aptive treatments and that our service professional was able to address hidden areas and provide a detailed report with photos.

At Aptive, we take pride in delivering high-quality, comprehensive service that not only solves problems but gives our customers peace of mind. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Simon was very conscientious and I…

Simon was very conscientious and I appreciate that this is the second visit he has done and he does great work. I appreciate Aptive as they are always ready and willing to help me with my needs.

November 26, 2025
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Reply from Aptive Pest Control - Portland

Hi Charlene,

Thank you so much for sharing your experience and for being a valued part of the Aptive neighborhood! We’re thrilled to hear that Simon has provided conscientious and consistent service on both visits.

It’s wonderful to know that our team has been ready and willing to help with your needs. We truly appreciate your trust in Aptive to keep your home protected and look forward to continuing to provide reliable and thorough service!

-Jasmine

Rated 5 out of 5 stars

Reliable and courteous

Worked with me on scheduling issues (my side) and was very courteous and polite.

November 13, 2025
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for sharing your experience! We’re glad our team was able to work with you on scheduling and provide courteous and polite service. At Aptive, we strive to make every interaction smooth and respectful, and it’s wonderful to hear that reflected in your experience. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide you with the best service possible.

-Jasmine

Rated 5 out of 5 stars

Having the technician check in with us…

Having the technician check in with us before and after treating our property.

November 18, 2025
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Reply from Aptive Pest Control - Portland

Hi Janice,

Thank you for sharing your feedback! I’m glad to hear that our service professional checked in with you both before and after treating your property. At Aptive, we aim to keep our customers informed every step of the way so you feel confident in the service being provided.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Aptive team is always efficient

Aptive team is always efficient, professional,
And respectful of our home. They do a great job of keeping our home pest free!

November 15, 2025
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Reply from Aptive Pest Control - Portland

Hi Linda,

Thank you for sharing your feedback! We’re thrilled to hear that our team consistently provides efficient, professional, and respectful service while keeping your home protected. At Aptive, we take pride in delivering thorough and reliable pest control, and it’s wonderful to know that our efforts have made a positive impact on your home.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.

-Jasmine

Rated 5 out of 5 stars

Excellent service

Matthew was very thorough in his addressing my issues and what had to be done. He gave me info as well in things we could do to prevent ant “spreading”. Very helpful!!!

November 14, 2025
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Reply from Aptive Pest Control - Portland

Hi Marti,

Thank you for sharing your feedback! We’re thrilled to hear that Matthew was thorough in addressing your pest concerns and took the time to provide helpful tips for preventing ant activity. It’s wonderful to know that his guidance and attention made a positive impact on your experience. We’ll be sure to pass along your kind words to him!

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the reliable, attentive, and professional service our neighbors deserve.

-Jasmine

Rated 4 out of 5 stars

Courteous

Courteous, on time, competent.

November 5, 2025
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Reply from Aptive Pest Control - Portland

Hi Roger,

Thank you for sharing your experience! We’re thrilled to hear that your service professional was courteous, on time, and competent. At Aptive, we strive to provide dependable and friendly service, and it’s wonderful to know we hit the mark for you. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Treyvon listened to my concerns and…

Treyvon listened to my concerns and addressed them. He explained new strategies going forward.

November 12, 2025
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Reply from Aptive Pest Control - Portland

Hi Jerry,

Thank you for sharing your experience! We’re glad to hear that Treyvon took the time to listen to your concerns and clearly explained strategies moving forward. At Aptive, we take pride in providing attentive, knowledgeable service and ensuring our customers feel confident in their pest control solutions. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Consistently personable and informative.

Always very communicative about what they want to accomplish and why. Always open to our needs at the time.

November 8, 2025
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Reply from Aptive Pest Control - Portland

Hi Mike,

Thank you for taking the time to share your feedback! We’re thrilled to hear that our team communicates clearly about each service and remains attentive to your needs. At Aptive, we strive to provide professional, thorough, and customer-focused pest control, and it’s wonderful to know our efforts are making a positive impact for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.

-Jasmine

Rated 5 out of 5 stars

Technician was very knowledgeable and…

Technician was very knowledgeable and did a thorough job.

November 8, 2025
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Reply from Aptive Pest Control - Portland

Hi Ken,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional provided knowledgeable and thorough service. At Aptive, we strive to ensure every visit is professional, attentive, and effective, and it’s wonderful to know our team delivered that for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable pest control for your home.

-Jasmine

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