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Aptive Pest Control - Portland Reviews 

208
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TrustScore 4.5 out of 5

4.5

10260 SW Nimbus Ave, Ste M-4, 97223 Portland, OR, US

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Rated 5 out of 5 stars

Excellent service, treatments, and people who do an excellent job. They notify us when they are coming, when they are present, what they are concentrating on, & make a short video & pictures of them... See more

Company replied

Rated 3 out of 5 stars

Service is consistent, they communicate well regarding when the next service will be, and the technicians send me detailed reports about what was done, usually with photos. The issues I have had is re... See more

Company replied

Rated 4 out of 5 stars

Pest control technician was excellent and on-time. Did everything we asked. Only trouble...the company never says whether you have a morning or afternoon appointment, so you can end up spending th... See more

Company replied

Rated 4 out of 5 stars

Always friendly staff and very efficient, takes your property and treats it like their own. Been with Aptive for several years, and will continue with them as they treat for ants and come back for... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Portland

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, United States

  • 19712656224
Promotion box for Aptive Pest Control - Portland

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

208 reviews

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4.5

All reviews

(208)

21,124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable and courteous

Worked with me on scheduling issues (my side) and was very courteous and polite.

November 13, 2025
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for sharing your experience! We’re glad our team was able to work with you on scheduling and provide courteous and polite service. At Aptive, we strive to make every interaction smooth and respectful, and it’s wonderful to hear that reflected in your experience. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide you with the best service possible.

-Jasmine

Rated 5 out of 5 stars

Having the technician check in with us…

Having the technician check in with us before and after treating our property.

November 18, 2025
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Reply from Aptive Pest Control - Portland

Hi Janice,

Thank you for sharing your feedback! I’m glad to hear that our service professional checked in with you both before and after treating your property. At Aptive, we aim to keep our customers informed every step of the way so you feel confident in the service being provided.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Aptive team is always efficient

Aptive team is always efficient, professional,
And respectful of our home. They do a great job of keeping our home pest free!

November 15, 2025
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Reply from Aptive Pest Control - Portland

Hi Linda,

Thank you for sharing your feedback! We’re thrilled to hear that our team consistently provides efficient, professional, and respectful service while keeping your home protected. At Aptive, we take pride in delivering thorough and reliable pest control, and it’s wonderful to know that our efforts have made a positive impact on your home.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.

-Jasmine

Rated 5 out of 5 stars

Excellent service

Matthew was very thorough in his addressing my issues and what had to be done. He gave me info as well in things we could do to prevent ant “spreading”. Very helpful!!!

November 14, 2025
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Reply from Aptive Pest Control - Portland

Hi Marti,

Thank you for sharing your feedback! We’re thrilled to hear that Matthew was thorough in addressing your pest concerns and took the time to provide helpful tips for preventing ant activity. It’s wonderful to know that his guidance and attention made a positive impact on your experience. We’ll be sure to pass along your kind words to him!

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the reliable, attentive, and professional service our neighbors deserve.

-Jasmine

Rated 4 out of 5 stars

Courteous

Courteous, on time, competent.

November 5, 2025
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Reply from Aptive Pest Control - Portland

Hi Roger,

Thank you for sharing your experience! We’re thrilled to hear that your service professional was courteous, on time, and competent. At Aptive, we strive to provide dependable and friendly service, and it’s wonderful to know we hit the mark for you. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Treyvon listened to my concerns and…

Treyvon listened to my concerns and addressed them. He explained new strategies going forward.

November 12, 2025
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Reply from Aptive Pest Control - Portland

Hi Jerry,

Thank you for sharing your experience! We’re glad to hear that Treyvon took the time to listen to your concerns and clearly explained strategies moving forward. At Aptive, we take pride in providing attentive, knowledgeable service and ensuring our customers feel confident in their pest control solutions. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Consistently personable and informative.

Always very communicative about what they want to accomplish and why. Always open to our needs at the time.

November 8, 2025
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Reply from Aptive Pest Control - Portland

Hi Mike,

Thank you for taking the time to share your feedback! We’re thrilled to hear that our team communicates clearly about each service and remains attentive to your needs. At Aptive, we strive to provide professional, thorough, and customer-focused pest control, and it’s wonderful to know our efforts are making a positive impact for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.

-Jasmine

Rated 5 out of 5 stars

Technician was very knowledgeable and…

Technician was very knowledgeable and did a thorough job.

November 8, 2025
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Reply from Aptive Pest Control - Portland

Hi Ken,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional provided knowledgeable and thorough service. At Aptive, we strive to ensure every visit is professional, attentive, and effective, and it’s wonderful to know our team delivered that for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable pest control for your home.

-Jasmine

Rated 5 out of 5 stars

Great service

Great service. Wonderful communication.

November 8, 2025
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Reply from Aptive Pest Control - Portland

Hi there,

We’re so glad to hear you had a great experience with our service and communication! At Aptive, we strive to provide clear, attentive, and reliable service to make every visit smooth and stress-free. Thank you for choosing Aptive and trusting us to care for your home!

-Jasmine

Rated 1 out of 5 stars

UNACCEPTABLE SERVICE

I had an ant invasion in my kitchen and dining area and small spiders inside. I called early Monday morning and spent a long time on the phone with a customer service rep. I told him MULTIPLE times of my problem and I wanted a technician to come and treat the issue on the INSIDE of my house. He said you have an appointment on the 11th of November and they could treat it then! After many times explaining that was UNACCEPTABLE he scheduled it for yesterday. The person showed up, said he would treat the outside and it would take 20 minutes then I was understanding he would come inside. He did NOT. He just left! I expect my account to be credited for one month since I had to call another to come and fix this problem!

November 5, 2025
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Reply from Aptive Pest Control - Portland

Hi Ginny,

Thank you for taking the time to share your experience. I’m very sorry to hear about the frustration you faced with your ant and spider treatment, and that our service did not meet your expectations. At Aptive, we want every customer to feel heard and confident that their pest concerns are being fully addressed, and it’s clear we fell short in this situation.

I’d like to review your account and the service details to make this right. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can investigate what happened and work toward a solution that restores your confidence in Aptive.

We truly appreciate you being part of the Aptive community and giving us the opportunity to improve.

-Jasmine

Rated 5 out of 5 stars

retreat

The technician texted me the night before and let me know when he would be in the area. I appreciated this instead of having to wait and wonder all morning. He did the retreat for ants around my kitchen sink inside and out .

November 1, 2025
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Reply from Aptive Pest Control - Portland

Hi Verona,

Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re glad to hear that our service professional's communication made your service visit smooth and convenient. It’s great to know that the ant retreat around your kitchen was handled thoroughly both inside and out.

Our team takes pride in providing attentive, effective service while keeping our customers informed every step of the way. We truly appreciate your trust in Aptive and your feedback. It means a lot to our team.

-Jasmine

Rated 5 out of 5 stars

im not sure which town my service comes from..my location is in Salmon Creek, Washington

Service people are always on time,do all the work as needed. Will adjust or change my appointment if necessary. I’ve been very happy with their service!

October 25, 2025
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Reply from Aptive Pest Control - Portland

Hi Sharon,

Thank you for sharing your feedback. We’re glad to hear that our service team has been punctual, thorough, and flexible with your appointments. At Aptive, we take pride in providing reliable, professional, and customer-focused service that meets the needs of every home.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide a positive and dependable experience.

-Jasmine

Rated 1 out of 5 stars

Vole treatment

When I signed up for the service, I was told that the vole problems that we are having would be treated and it would greatly reduce the vole problem.

The vole treatment has not been applied until yesterday when I was able to be home and specifically ask that the treatment be done.

The vole treatment was the fundamental reason that I signed up for the service and I have not received what I was told I would receive.

October 24, 2025
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Reply from Aptive Pest Control - Portland

Hi Darrell and Belinda,

Thank you for sharing your experience. At Aptive, we aim to provide clear communication and effective solutions for every pest concern, and I understand how frustrating it must be to feel like the service you signed up for hasn’t been delivered as expected.

I’m glad the vole treatment was applied during your recent visit, but I recognize that this should have been addressed sooner. We want to ensure you receive the full value of your service and that your vole issue is properly managed. Please reach out to us at socialmedia@goaptive.com so we can review your account and work toward a solution that meets the expectations set when you joined the Aptive community.

We appreciate you being part of the Aptive family and are committed to restoring your confidence in our services.

-Jasmine

Rated 5 out of 5 stars

The person doing the work was very…

The person doing the work was very friendly and explained everything.

October 21, 2025
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for taking the time to share your feedback. We’re glad to hear that our service professional was friendly and took the time to explain everything clearly. At Aptive, we strive to provide effective pest control while ensuring our customers feel informed and confident in the service they receive.

We truly appreciate you being a part of the Aptive neighborhood. If there’s ever anything more we can do to help, please don’t hesitate to reach out.

-Jasmine

Rated 5 out of 5 stars

Aptive Pest Control always does a Great job!! Thanks guys

Aptive Pest Control always

October 16, 2025
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for your kind words! We’re thrilled to hear that you’re happy with the service from Aptive Pest Control. Our team takes pride in providing thorough and reliable care, and it’s wonderful to know it’s making a difference for you.

We appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 4 out of 5 stars

The service was fine and I am grateful…

The service was fine and I am grateful but I tried twice to reach the office ahead of time and had no luck. I really needed to cancel but received no response to my emails.

October 7, 2025
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Reply from Aptive Pest Control - Portland

Hi Judy,

Thank you for sharing your feedback. I completely understand how frustrating it can be to try to reach the office and not receive a timely response, especially when you needed to cancel. We strive to make communication smooth and reliable, and I’ll make sure your experience is shared with our team so we can improve our responsiveness.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. If you ever need anything in the future or have questions about scheduling, please don’t hesitate to reach out directly.

-Jasmine

Rated 5 out of 5 stars

Thoughtful technicians discussing the…

Thoughtful technicians discussing the issue and developing continued solutions

October 11, 2025
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Reply from Aptive Pest Control - Portland

Hi Karen,

Thank you for taking the time to share your feedback. We’re thrilled to hear that our service professionals have been thoughtful in discussing the issues and developing continued solutions for your home. At Aptive, we take pride in providing effective pest control while ensuring our team communicates clearly and works closely with customers to address their needs.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

I'm glad the tech was honest and told…

I'm glad the tech was honest and told me that it wasn't a good idea to put attractant on to the counters in the kitchen, cuz it would draw ants in.

October 4, 2025
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our service professional provided honest guidance and took the time to explain the best approach for preventing ants in your home. At Aptive, we take pride in not only providing effective pest control but also educating our customers so they can make informed decisions and protect their homes safely.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Portland logo

Reply from Aptive Pest Control - Portland

Hi Jim,

Thank you for sharing your experience! We’re glad to hear that our team provided courteous and professional service. At Aptive, we take pride in delivering service that is both respectful and effective, and it’s wonderful to know that was reflected in your visit. We truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

The expert service that is provided to…

The expert service that is provided to our buildings

September 30, 2025
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Reply from Aptive Pest Control - Portland

Hi Rose,

Thank you for sharing your feedback! We’re glad to hear that you value the expert service provided to your buildings. At Aptive, we take pride in delivering thorough, reliable, and professional care to every property we serve. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to support you.

-Jasmine

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