We have been using them for a few treatments so far. The staff are very friendly and helpful in answering questions. They do a thorough job. We have seen a large decrease in the spiders and bugs aroun... See more
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They come when I call no matter if it’s two extra times during heavy ant active months. They take care of the problem and the ants go away. The ants are super prolific during spring and come from anyw... See more
Company replied
Kevin text prior to confirm his arrival time, and followed through. He and a co-worker put time and care into completing a thorough job around the foundation of our home, under the eaves, as well as... See more
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Always get the BEST Techs, all have had great customer service skills, and yet very professional. They notify before they arrive and ask for any troubles that may have occurred. They treat and take p... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, United States
- 19712656224
We overthink pests so you don't have to.
4.6
Excellent
200 reviews
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Reply from Aptive Pest Control - Portland
Hi there,
We’re so glad to hear you had a great experience with our service and communication! At Aptive, we strive to provide clear, attentive, and reliable service to make every visit smooth and stress-free. Thank you for choosing Aptive and trusting us to care for your home!
-Jasmine
UNACCEPTABLE SERVICE
I had an ant invasion in my kitchen and dining area and small spiders inside. I called early Monday morning and spent a long time on the phone with a customer service rep. I told him MULTIPLE times of my problem and I wanted a technician to come and treat the issue on the INSIDE of my house. He said you have an appointment on the 11th of November and they could treat it then! After many times explaining that was UNACCEPTABLE he scheduled it for yesterday. The person showed up, said he would treat the outside and it would take 20 minutes then I was understanding he would come inside. He did NOT. He just left! I expect my account to be credited for one month since I had to call another to come and fix this problem!
November 5, 2025
Reply from Aptive Pest Control - Portland
Hi Ginny,
Thank you for taking the time to share your experience. I’m very sorry to hear about the frustration you faced with your ant and spider treatment, and that our service did not meet your expectations. At Aptive, we want every customer to feel heard and confident that their pest concerns are being fully addressed, and it’s clear we fell short in this situation.
I’d like to review your account and the service details to make this right. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can investigate what happened and work toward a solution that restores your confidence in Aptive.
We truly appreciate you being part of the Aptive community and giving us the opportunity to improve.
-Jasmine
The technician was polite
The technician was polite, knowledgeable and I could tell he was being very thorough, including noticing two wasps nests in the eaves that he then removed.
November 4, 2025
Reply from Aptive Pest Control - Portland
Hi Judy,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was polite, knowledgeable, and thorough, and that he was able to identify and remove the wasp nests in your eaves. At Aptive, we take pride in providing detailed, reliable service to protect your home, and it’s wonderful to know our team made a positive impact. We truly appreciate you being part of the Aptive neighborhood and for taking the time to recognize our team’s efforts.
-Jasmine
retreat
The technician texted me the night before and let me know when he would be in the area. I appreciated this instead of having to wait and wonder all morning. He did the retreat for ants around my kitchen sink inside and out .
November 1, 2025
Reply from Aptive Pest Control - Portland
Hi Verona,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re glad to hear that our service professional's communication made your service visit smooth and convenient. It’s great to know that the ant retreat around your kitchen was handled thoroughly both inside and out.
Our team takes pride in providing attentive, effective service while keeping our customers informed every step of the way. We truly appreciate your trust in Aptive and your feedback. It means a lot to our team.
-Jasmine
im not sure which town my service comes from..my location is in Salmon Creek, Washington
Service people are always on time,do all the work as needed. Will adjust or change my appointment if necessary. I’ve been very happy with their service!
October 25, 2025
Reply from Aptive Pest Control - Portland
Hi Sharon,
Thank you for sharing your feedback. We’re glad to hear that our service team has been punctual, thorough, and flexible with your appointments. At Aptive, we take pride in providing reliable, professional, and customer-focused service that meets the needs of every home.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide a positive and dependable experience.
-Jasmine
Vole treatment
When I signed up for the service, I was told that the vole problems that we are having would be treated and it would greatly reduce the vole problem.
The vole treatment has not been applied until yesterday when I was able to be home and specifically ask that the treatment be done.
The vole treatment was the fundamental reason that I signed up for the service and I have not received what I was told I would receive.
October 24, 2025
Reply from Aptive Pest Control - Portland
Hi Darrell and Belinda,
Thank you for sharing your experience. At Aptive, we aim to provide clear communication and effective solutions for every pest concern, and I understand how frustrating it must be to feel like the service you signed up for hasn’t been delivered as expected.
I’m glad the vole treatment was applied during your recent visit, but I recognize that this should have been addressed sooner. We want to ensure you receive the full value of your service and that your vole issue is properly managed. Please reach out to us at socialmedia@goaptive.com so we can review your account and work toward a solution that meets the expectations set when you joined the Aptive community.
We appreciate you being part of the Aptive family and are committed to restoring your confidence in our services.
-Jasmine
The person doing the work was very…
The person doing the work was very friendly and explained everything.
October 21, 2025
Reply from Aptive Pest Control - Portland
Hi there,
Thank you for taking the time to share your feedback. We’re glad to hear that our service professional was friendly and took the time to explain everything clearly. At Aptive, we strive to provide effective pest control while ensuring our customers feel informed and confident in the service they receive.
We truly appreciate you being a part of the Aptive neighborhood. If there’s ever anything more we can do to help, please don’t hesitate to reach out.
-Jasmine
Aptive Pest Control always does a Great job!! Thanks guys
Aptive Pest Control always
October 16, 2025
Reply from Aptive Pest Control - Portland
Hi there,
Thank you for your kind words! We’re thrilled to hear that you’re happy with the service from Aptive Pest Control. Our team takes pride in providing thorough and reliable care, and it’s wonderful to know it’s making a difference for you.
We appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
The service was fine and I am grateful…
The service was fine and I am grateful but I tried twice to reach the office ahead of time and had no luck. I really needed to cancel but received no response to my emails.
October 7, 2025
Reply from Aptive Pest Control - Portland
Hi Judy,
Thank you for sharing your feedback. I completely understand how frustrating it can be to try to reach the office and not receive a timely response, especially when you needed to cancel. We strive to make communication smooth and reliable, and I’ll make sure your experience is shared with our team so we can improve our responsiveness.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. If you ever need anything in the future or have questions about scheduling, please don’t hesitate to reach out directly.
-Jasmine
Thoughtful technicians discussing the…
Thoughtful technicians discussing the issue and developing continued solutions
October 11, 2025
Reply from Aptive Pest Control - Portland
Hi Karen,
Thank you for taking the time to share your feedback. We’re thrilled to hear that our service professionals have been thoughtful in discussing the issues and developing continued solutions for your home. At Aptive, we take pride in providing effective pest control while ensuring our team communicates clearly and works closely with customers to address their needs.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
I'm glad the tech was honest and told…
I'm glad the tech was honest and told me that it wasn't a good idea to put attractant on to the counters in the kitchen, cuz it would draw ants in.
October 4, 2025
Reply from Aptive Pest Control - Portland
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional provided honest guidance and took the time to explain the best approach for preventing ants in your home. At Aptive, we take pride in not only providing effective pest control but also educating our customers so they can make informed decisions and protect their homes safely.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Courteous and Professional Service.
October 7, 2025
Reply from Aptive Pest Control - Portland
Hi Jim,
Thank you for sharing your experience! We’re glad to hear that our team provided courteous and professional service. At Aptive, we take pride in delivering service that is both respectful and effective, and it’s wonderful to know that was reflected in your visit. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine
The expert service that is provided to…
The expert service that is provided to our buildings
September 30, 2025
Reply from Aptive Pest Control - Portland
Hi Rose,
Thank you for sharing your feedback! We’re glad to hear that you value the expert service provided to your buildings. At Aptive, we take pride in delivering thorough, reliable, and professional care to every property we serve. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to support you.
-Jasmine
Thank you for the great service
Thank you for the great service. You explain what you are going to do and do it. I appreciate your detail.
September 26, 2025
Reply from Aptive Pest Control - Portland
Hi Rachel,
Thank you for sharing your experience! We’re thrilled to hear that our team is providing clear explanations and thorough service. Paying attention to detail and ensuring our customers understand every step of the process is exactly what we strive for at Aptive. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide exceptional service.
-Jasmine
Great Service!
They always ask what my concerns are and l appreciate that. Many people in my area are having trouble with ants & rats but I’m not thanks to Aptive Pest Control. The technicians are always very polite and professional.
September 27, 2025
Reply from Aptive Pest Control - Portland
Hi Pamela,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our team listens to your concerns and that you’re enjoying effective protection from ants and rodents. At Aptive, we pride ourselves on providing thorough, attentive, and professional service to ensure every home stays comfortable.
We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.
-Jasmine
Although I was out of town
Although I was out of town, the technician did the usual treatments outdoors.
September 17, 2025
Reply from Aptive Pest Control - Portland
Hi Sharon,
Thank you for sharing your experience! We’re glad to hear that our service professional was able to complete the usual outdoor treatments even while you were out of town. Providing consistent, reliable service is exactly what we strive for in the Aptive neighborhood.
We truly appreciate you trusting Aptive with your home and taking the time to recognize our team’s efforts!
-Jasmine
You show up as scheduled and you techs…
You show up as scheduled and you techs are knowledgeable and do a good job. Thanks Darrell
September 24, 2025
Reply from Aptive Pest Control - Portland
Hi Darrell,
Thank you for sharing your experience! We’re glad to hear that our team consistently shows up on schedule and provides knowledgeable, thorough service. Delivering reliable, high-quality care is exactly what we strive for in the Aptive neighborhood.
We truly appreciate you trusting Aptive with your home and taking the time to recognize the hard work of our team!
-Jasmine
Happy with treatments.
Happy with treatments.
Overall happy with all personnel.
Not happy with communication when I can't ever get a live person. Robot tells me I am going to speak to a rep and the phone rings a few times and cuts me off!
Very hard to reschedule an appt. with robots help. Thank you!
September 20, 2025
Reply from Aptive Pest Control - Portland
Hi Dave,
Thank you for sharing your feedback. We’re glad to hear you’re happy with your treatments and our team, and we appreciate you highlighting that. At Aptive, we strive to provide excellent service at every step, and we understand how frustrating it can be when connecting with a live representative is difficult.
We want to make scheduling and communication as smooth as possible. Please reach out to us at socialmedia@goaptive.com, and we’ll make sure your appointments are easy to manage and your questions are addressed promptly. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to improve your experience.
-Jasmine
Great service
The Aptive notifies me of the next appointment date and allows me to change the date if necessary.
The techs always text me with an ETA on the day of the appointment.
I have seen quite a reduction of pests in and around the house within a few months of starting with Aptive.
September 20, 2025
Reply from Aptive Pest Control - Portland
Hi Anthony,
Thank you for sharing your feedback. We’re thrilled to hear that our communication and scheduling options have been convenient for you, and that you’ve noticed a significant reduction in pests around your home. At Aptive, we take pride in providing timely, professional service while keeping our customers informed every step of the way.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
My is mom 80 years old
My is mom is 80 years old, she lives with us. A representative comes to the house and offers $40 for the first treatment and $80 for the next treatment going forward. So I tell the rep Ok. Next thing I know I am getting a bill for $80 every month with no treatment but I don't realize it until the third month because they do come back for a follow up the second month. I don't need a treatment every month. So I complain and the person on the phone says its a monthly charge even with no service and its in the contract. I never seen a contract. But later a see a pdf file with a contract that someone printed my name. Very shady operation. They let me out after I said I would speak to the better business bureau. Plus their first visit they didn't show up, rescheduled, second visit the person was there 15 minutes didn't come in the kitchen as requested, got someone to come back later again. We will see if October 15th there is another bill and a call to The BBB.
September 6, 2025
Reply from Aptive Pest Control - Portland
Hi Valerie and Brian,
Thank you for sharing your experience. We take these concerns very seriously, and I’m sorry for the confusion and frustration surrounding your service and billing. At Aptive, our goal is to provide clear communication, transparent billing, and effective treatments, and it’s clear we fell short in your case.
We want to make this right and ensure you fully understand your service and account. Please reach out to us at socialmedia@goaptive.com so we can review your account, clarify the contract details, and address any outstanding concerns. We appreciate you giving us the opportunity to resolve this and for being part of the Aptive neighborhood.
-Jasmine
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