We have been using them for a few treatments so far. The staff are very friendly and helpful in answering questions. They do a thorough job. We have seen a large decrease in the spiders and bugs aroun... See more
Company replied

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We have been using them for a few treatments so far. The staff are very friendly and helpful in answering questions. They do a thorough job. We have seen a large decrease in the spiders and bugs aroun... See more
Company replied
They come when I call no matter if it’s two extra times during heavy ant active months. They take care of the problem and the ants go away. The ants are super prolific during spring and come from anyw... See more
Company replied
Kevin text prior to confirm his arrival time, and followed through. He and a co-worker put time and care into completing a thorough job around the foundation of our home, under the eaves, as well as... See more
Company replied
Always get the BEST Techs, all have had great customer service skills, and yet very professional. They notify before they arrive and ask for any troubles that may have occurred. They treat and take p... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, United States

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Aptive professionals are always professional, courteous, and thorough. They are very receptive to questions and comprehensive in their explanations. I have found them to be very knowledgeable and always recommend them to others.

Reply from Aptive Pest Control - Portland
Matthew messaged me when I was to be the next customer. When he arrived he told me exactly what he was going to treat that day. Checked to see if I had concerns in any areas of the house. Once he was finished then I got a detailed update. That helps make the photos more meaningful.
So far all of the techs from Aptive have been professional, friendly and always share details as well as make sure my questions and concerns are addressed.

Reply from Aptive Pest Control - Portland
I am not sure why the ants are all over my house, Inside and the outside !!!!???
Your cru hey have been here several times and did their best to get rid of them but they are not gone yet.
Please send you cru to take care of them.
Thank you .
Ali Harati
503 705 7746

Reply from Aptive Pest Control - Portland
The technician should have been more thorough with the overhead applications at the rain gutter level

Reply from Aptive Pest Control - Portland
The service people who have come have usually been polite and do their work quickly, but carefully. My main struggle has been that if I happen to not be home I have no idea if they’ve come because they don’t leave anything at the door. Since they give a long time span on when they might be there, I sometimes can’t actually be home that whole day to see if they’ve come.

Reply from Aptive Pest Control - Portland
Technician was polite and caring about my concerns.

Reply from Aptive Pest Control - Portland
Dylan was great! He got to our home and asked us about problem areas. Walked around with my husband to make sure we got all of the areas. Afterward he send me pictures of the areas he covered! Thank you!

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland
We've had four treatments and thought the sugar ants were gone - but they are back this morning!!!

Reply from Aptive Pest Control - Portland
Bonnie was my service person. I want to give a shout out to your awesome kindness and knowledge and professionalism towards me and the things I asked to really focus on. Not only did she do it without hesitation but did a good job to boot!!!! I have noticed a big difference! Thank you so much! Hope I get to see you again soon! I know the job will get done with a smile!!!

Reply from Aptive Pest Control - Portland
Dylan is very well trained, personable, and thorough with his work! On time and always communicates well with others.

Reply from Aptive Pest Control - Portland
I was notified when the tech was on his way and he was courteous and friendly when he arrived. He asked me if I needed house or just yard and if I had any special concerns before he started and he did a great job when he was here. He even sent me pictures of what he did and let me know when he was done.

Reply from Aptive Pest Control - Portland
For many years we've battled small ants. Since I've been using Aptive, we have seen very few, and only briefly. It's been great.

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland
The person (sorry can't remember his name) that sprayed our house on 6/26 was the most thorough that we have ever had. Also, why doesn't Aptive have the same employee do the same customers for every appointment. In Calif. we have the same employee every month.

Reply from Aptive Pest Control - Portland
The products used work. Wasps are no longer the Big Problem. The people are polite and do a good job

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland
It has been previous techs.I don't know whom sets scheduled times to be serviced. We have had a tech arrive at 8 pm. He came to service our home in the dark. When I am given a time between 8 am- 7pm. I am committed to stay home waiting. We have to unlock our gate to the backyard. Very inconvenient when not given some time frame.

Reply from Aptive Pest Control - Portland
Aptive employees that come out to spray your place for bugs hurry through it so fast that it takes 5 minutes or less to go around everywhere and you still have bugs when they are finished.
When you cancel your account they take money from you for services not provided to you.
If they come to your door with their high pressured sales pitch...follow your instincts and just shut the door.

Reply from Aptive Pest Control - Portland
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