We have been using them for a few treatments so far. The staff are very friendly and helpful in answering questions. They do a thorough job. We have seen a large decrease in the spiders and bugs aroun... See more
Company replied

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We have been using them for a few treatments so far. The staff are very friendly and helpful in answering questions. They do a thorough job. We have seen a large decrease in the spiders and bugs aroun... See more
Company replied
They come when I call no matter if it’s two extra times during heavy ant active months. They take care of the problem and the ants go away. The ants are super prolific during spring and come from anyw... See more
Company replied
Kevin text prior to confirm his arrival time, and followed through. He and a co-worker put time and care into completing a thorough job around the foundation of our home, under the eaves, as well as... See more
Company replied
Always get the BEST Techs, all have had great customer service skills, and yet very professional. They notify before they arrive and ask for any troubles that may have occurred. They treat and take p... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, United States

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Reply from Aptive Pest Control - Portland
I always appreciate a heads up text on what time they will be here. He was puntual and courteous adding coverage for his shoes. He came in to address the ants we had seen in and around our kitchen. Very thorough and polite.

Reply from Aptive Pest Control - Portland
Kevin did a good job of explaining what he was treating and where.

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland
Thorough treatment around the house and fence and they made sure to look for signs of bugs. Very professional.

Reply from Aptive Pest Control - Portland
The Aptive technician (Finn) did not give me any of the gel ant killers that I requested while he was here. He said he would drop them off over a week ago, but has never shown up. I reached out to him twice since then and have received no response.
Sincerely, Pat Ogborn, 503-421-4768.

Reply from Aptive Pest Control - Portland
Listen very well to my concerns and went right to work to get them all taken care of. Very easy to talk to and professional.

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland
Most of the time they are prompt and complete in treating my little pests that appear from time to time. Sugar ants are a tough one but have far less issues since we began treating the home for them. Spiders are the next one and they are elusive but Aptive will come and treat when we need them.

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland
Technician was polite, respectful of our property, fulfilled my requests and communicated well. We hear a lot of people complaining about ants but we are not seeing them.

Reply from Aptive Pest Control - Portland
The girl that comes does a great job I wish she would come everytime.

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland
Shady business practices automated process sending people out inconsistently and charging clients per visit.

Reply from Aptive Pest Control - Portland
It is the season for ants! Ugh! I called to have someone come and review the situation. I hoped for a great resolution and I got it! Within a few days the ant population had decreased considerably. The service rep was friendly and informative!
Judy C.

Reply from Aptive Pest Control - Portland
Requested all service to arrive at 1pm or after 1pm. Showed up 9am Service is to be outside and inside house. I’m not up at 9am, still sleeping. I’m retired.

Reply from Aptive Pest Control - Portland
I did not see any significant improvement in the infestations to our home. Plus, I think you should be ashamed of yourselves for charging a fee for discontinuing services.
I would not only not recommend your service, but I would warn my friends of your discontinuation fee.

Reply from Aptive Pest Control - Portland
I was so impressed at how thorough my wonderful tech was, he really understood our needs and addressed them perfectly.

Reply from Aptive Pest Control - Portland
Meeting my request to accommodate my three cats by coming as early as possible. Tech was friendly and he seemed to do a thorough job.

Reply from Aptive Pest Control - Portland
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