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Aptive Pest Control - PortlandReviews 

200
TrustScore 4.5 out of 5

4.6

10260 SW Nimbus Ave, Ste M-4, 97223 Portland, OR, US


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Rated 5 out of 5 stars

We have been using them for a few treatments so far. The staff are very friendly and helpful in answering questions. They do a thorough job. We have seen a large decrease in the spiders and bugs aroun... See more

Company replied

Rated 5 out of 5 stars

They come when I call no matter if it’s two extra times during heavy ant active months. They take care of the problem and the ants go away. The ants are super prolific during spring and come from anyw... See more

Company replied

Rated 5 out of 5 stars

Kevin text prior to confirm his arrival time, and followed through. He and a co-worker put time and care into completing a thorough job around the foundation of our home, under the eaves, as well as... See more

Company replied

Rated 5 out of 5 stars

Always get the BEST Techs, all have had great customer service skills, and yet very professional. They notify before they arrive and ask for any troubles that may have occurred. They treat and take p... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Portland

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, United States

  • 19712656224
Promotion box for Aptive Pest Control - Portland

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

200 reviews

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4.6

All reviews

(200)

27,729 reviews in the last 12 months

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Rated 5 out of 5 stars

Good employee

Tyler called ahead to review what needs to be done. He is efficient and gets right to work. Appreciate that he explains what is being done and ways to improve.
very good employee.

January 15, 2026
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Reply from Aptive Pest Control - Portland

Hi Charlie,

Thank you for sharing your experience! We’re thrilled to hear that Tyler provided clear communication, worked efficiently, and took the time to explain the service and offer helpful tips. At Aptive, we take pride in having knowledgeable, professional service professionals who make sure our customers feel informed and confident in the work being done.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Effective service

Effective service. Excellent communication regarding scheduling, products used. Friendly & professional service operators.

January 10, 2026
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Reply from Aptive Pest Control - Portland

Hi Patrick,

Thank you for sharing your feedback! We’re glad to hear that our service has been effective and that our team provided clear communication about scheduling and the products used. At Aptive, we take pride in having friendly, professional service operators who deliver thorough, reliable pest control while keeping our customers informed and confident in the results.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 4 out of 5 stars

Always friendly staff and very…

Always friendly staff and very efficient, takes your property and treats it like their own.

Been with Aptive for several years, and will continue with them as they treat for ants and come back for free if you notice a swarm before your next service date.

January 15, 2026
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team’s friendliness and efficiency have made a positive impact, and that you feel confident in how we care for your property.

We truly appreciate your loyalty over the years and are glad that our ongoing ant treatments and commitment to follow-up service have made a difference. At Aptive, we strive to provide reliable, thorough service and peace of mind for every customer, every visit.

Thank you for being a valued part of the Aptive neighborhood. We look forward to continuing to serve you for years to come!

-Jasmine

Rated 5 out of 5 stars

David was very good

David was very good. He had been here before, and it was a benefit to have someone do the service that had done it before. I appreciated his attention to detail. Thanks, David.

January 15, 2026
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Reply from Aptive Pest Control - Portland

Hi Kathy,

Thank you for sharing your experience! We’re thrilled to hear that David provided attentive, detailed service and that having someone familiar with your property made a positive difference. Consistency, thoroughness, and personalized care are exactly what we strive for at Aptive, and it’s wonderful to know that David reflected that during your visit. We’ll be sure to pass along your kind words. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Rated 5 out of 5 stars

Really good communication

Really good communication. prompt arrival and very helpful, descriptive photographs.

January 7, 2026
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Reply from Aptive Pest Control - Portland

Hi Michael,

Thank you for sharing your experience with us. We’re so glad to hear that the communication was clear, the arrival was prompt, and that the photos were helpful and informative. That kind of follow-through is something we really value at Aptive, and it’s great to know it made a difference for you.

We appreciate you choosing Aptive and allowing us to take care of your home. Thanks for being part of the Aptive community, it truly means a lot to our team.

-Jasmine

Rated 5 out of 5 stars

Tyler Peerenboom was fantastic and the…

Tyler Peerenboom was fantastic and the absolute best Aptive representative. I’ve had come to my house. I’ve probably had four others here at one time or another over the past six months. Tyler was highly informative, helpful, courteous, and really knew what he was doing. Far better than the other reps that have come to my house. You don’t wanna lose Tyler as an employee… Give him a raise and a promotion! I cannot say enough, good things about him… I finally feel like my Bug problem is under control, thanks to Tyler!

January 10, 2026
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Reply from Aptive Pest Control - Portland

Hi Donna,

We’re thrilled to hear about your experience with Tyler! It’s wonderful to know that his knowledge, professionalism, and care have made such a difference in your home and helped you feel confident that your bug problem is under control. At Aptive, we take pride in having service professionals who go above and beyond for our neighbors, and feedback like yours truly makes our day. Thank you for choosing Aptive and being part of our community. We’ll be sure to share your kind words with Tyler!

-Jasmine

Rated 4 out of 5 stars

My only comment is I had notification…

My only comment is I had notification that Aptive would be performing service over a week ago however no one showed up - I did not get a "heads up" for the arrival of the technician yesterday - but he performed his job as expected - thank you

January 9, 2026
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Reply from Aptive Pest Control - Portland

Hi Ginny,

Thank you for taking the time to share your feedback. I completely understand how frustrating it can be to not receive timely notifications about service, especially when you were expecting a visit.

I’m glad to hear that, despite the communication hiccups, the service professional was able to complete the job as expected. At Aptive, we aim to provide both effective pest control and clear communication, and your feedback helps us improve both.

We truly appreciate you being part of the Aptive family and for letting us know about your experience. We’ll use this to ensure notifications are more consistent moving forward.

-Jasmine

Rated 5 out of 5 stars

What to know

Don't know. They just do the outside so don't see what is done except for the pictures.

January 7, 2026
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Reply from Aptive Pest Control - Portland

Hi Kathy,

Thank you for sharing your feedback. We understand that it can sometimes be hard to see the work being done when our services focus on the exterior of your home.

At Aptive, we take care to provide clear updates and photos so our customers know exactly what’s been addressed and how we’re protecting your home. Your feedback is helpful, and we’ll continue looking for ways to make our service and communication even clearer.

We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Very Professional and on time

Very Professional and on time. Addressed all areas of concern

December 31, 2025
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Reply from Aptive Pest Control - Portland

Hi AJ,

Thank you for sharing your experience! We’re glad to hear that our team was professional, on time, and able to address all of your areas of concern. At Aptive, providing thorough and reliable service is our goal, and your feedback means a lot to our team.

-Jasmine

Rated 5 out of 5 stars

They always inform me what they are…

They always inform me what they are doing and what they notice. They take pictures of their services and focus on areas as I request. They are friendly and helpful!

December 30, 2025
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Reply from Aptive Pest Control - Portland

Hi Cheryl,

Thank you for sharing such kind feedback. We’re glad to hear our service professionals keep you informed throughout the visit, take the time to document their work, and focus on the areas that matter most to you. That level of communication and attention to detail is something we truly value at Aptive.

We also appreciate you recognizing how friendly and helpful the team has been. Thank you for choosing Aptive and for being a part of our community, we’re grateful for the opportunity to care for your home.

-Jasmine

Rated 5 out of 5 stars

Good service...

Good service...very friendly guy who did the service today. I really appreciate the pictures of the work being done. The results are good.

December 30, 2025
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Reply from Aptive Pest Control - Portland

Hi Jan,

Thank you for taking the time to share your experience! We’re glad to hear your service professional was friendly and that the photos and thorough work made a difference. Providing clear communication and effective results is what we strive for at Aptive, and it’s wonderful to know it met your expectations.

We appreciate you choosing Aptive and for trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Communication

December 30, 2025
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Reply from Aptive Pest Control - Portland

Hi Scott,

Thank you for taking the time to leave feedback! We’re glad to hear our communication has made a positive impact, as keeping our customers informed is a top priority at Aptive.

We appreciate you choosing Aptive and trusting us to help protect your home.

-Jasmine

Rated 4 out of 5 stars

No more spider webs

Aptive treatments have knocked out all the spider webs that used to be in my yard until my face or hair got tangled in them and pulled them down! That happened as I moved around the yard.

January 6, 2026
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Reply from Aptive Pest Control - Portland

Hi Al,

Thank you for sharing your experience. We’re glad to hear Aptive’s treatments have made such a noticeable difference around your yard, especially when it comes to keeping those spider webs under control. Being able to move around your outdoor space without constantly running into webs is exactly the kind of improvement we want our customers to enjoy.

We appreciate you choosing Aptive and trusting us to help protect your home. If there’s ever anything you need or any areas you’d like us to keep an extra eye on during future visits, please don’t hesitate to let us know.

-Jasmine

Rated 5 out of 5 stars

Techs are knowledgeable and…

Techs are knowledgeable and informative. The treatment has worked to control an ant issue we had a number of years ago. We'll continue to use the service going forward as it has been effective and the technicians are great!!

December 30, 2025
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Reply from Aptive Pest Control - Portland

Hi Kerry,

Thank you for sharing your experience! We’re thrilled to hear that our service professionals’ knowledge and thorough approach have helped keep your ant issue under control over the years. At Aptive, we take pride in providing effective, reliable solutions and making sure our customers feel informed and supported every step of the way. We truly appreciate your continued trust in Aptive to protect your home.

-Jasmine

Rated 5 out of 5 stars

You have the friendliest

You have the friendliest, most thoughtful employees. Thank you.

December 31, 2025
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Reply from Aptive Pest Control - Portland

Hi Dawn,

Thank you for sharing your kind words! We’re thrilled to hear that our team’s friendliness and thoughtfulness have stood out. At Aptive, providing service with care and attention is just as important as delivering effective pest control, and it’s wonderful to know our efforts are appreciated. We truly value you choosing Aptive to care for your home.

-Jasmine

Rated 5 out of 5 stars

Service is great

Service is great. This time the tech informed of everything done, with pictures attached. Very mindful of any needs we might have.

December 29, 2025
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Reply from Aptive Pest Control - Portland

Hi Jon,

Thank you for sharing your experience! We’re so glad to hear that your service visit went smoothly and that the service professional took the time to keep you informed with details and photos. At Aptive, we strive to provide thorough, attentive service while addressing every need, and it’s wonderful to know this was reflected in your visit. We truly appreciate you being a valued part of the Aptive community.

-Jasmine

Rated 5 out of 5 stars

Treated everywhere needed

Treated everywhere needed. Very pleasant ànd thorough.

December 25, 2025
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our team treated all the areas needed and provided thorough and pleasant service.

At Aptive, we strive to deliver professional, attentive, and reliable service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Portland logo

Reply from Aptive Pest Control - Portland

Hi Gracie,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our service professional provided clear and effective communication. At Aptive, we strive to keep our customers informed and confident in the work being done while delivering thorough and professional service. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 4 out of 5 stars

Great Service!

Pest control technician was excellent and on-time. Did everything we asked. Only trouble...the company never says whether you have a morning or afternoon appointment, so you can end up spending the whole day at home, since you don't know when they will show. I have complained multiple times!

December 23, 2025
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Reply from Aptive Pest Control - Portland

Hi Steve,

Thank you for taking the time to share this feedback. We’re glad to hear your service professional was on time and delivered the level of care you were expecting, that means a lot to us at Aptive.

We also understand how frustrating it can be not having a clear morning or afternoon timeframe. Your time is valuable, and spending an entire day waiting is not ideal. We appreciate you raising this concern and for being candid about it, especially since you’ve mentioned it before. Feedback like this helps us continue working toward better communication and a smoother scheduling experience.

Thank you for being part of the Aptive neighborhood and for recognizing what went well while also sharing where we can improve.

-Jasmine

Rated 5 out of 5 stars

Great service.

They give plenty of notifications for upcoming service, then the technician always texts me when he’s on the way. If there are any special issues I can tell the tech. Unless I need service inside I don’t even need to be home. Treatment has been very effective, and technicians very nice and accommodating.

December 18, 2025
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Reply from Aptive Pest Control - Portland

Hi Anne,

Thank you for sharing your experience. We’re glad to hear that our notifications and communication make scheduling convenient for you, and that your Aptive service professional is attentive, accommodating, and effective in addressing your needs.

It’s great to know the treatments have been working well and that our team has made the process easy, whether or not you’re home. We truly appreciate you trusting Aptive to protect your home, and your feedback will be shared with the service professionals, it means a lot to know our efforts are making a positive impact.

-Jasmine

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