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Aptive Pest Control - PortlandReviews 

200
TrustScore 4.5 out of 5

4.6

10260 SW Nimbus Ave, Ste M-4, 97223 Portland, OR, US


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See what reviewers are saying

Rated 5 out of 5 stars

We have been using them for a few treatments so far. The staff are very friendly and helpful in answering questions. They do a thorough job. We have seen a large decrease in the spiders and bugs aroun... See more

Company replied

Rated 5 out of 5 stars

They come when I call no matter if it’s two extra times during heavy ant active months. They take care of the problem and the ants go away. The ants are super prolific during spring and come from anyw... See more

Company replied

Rated 5 out of 5 stars

Kevin text prior to confirm his arrival time, and followed through. He and a co-worker put time and care into completing a thorough job around the foundation of our home, under the eaves, as well as... See more

Company replied

Rated 5 out of 5 stars

Always get the BEST Techs, all have had great customer service skills, and yet very professional. They notify before they arrive and ask for any troubles that may have occurred. They treat and take p... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Portland

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, United States

  • 19712656224
Promotion box for Aptive Pest Control - Portland

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

200 reviews

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4.6

All reviews

(200)

27,695 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly staff

I always appreciate the heads up before the technician arrives. They also ask what I need, which is helpful. Additionally, when I need to reschedule an appointment, the receptionist is always prompt and ensures that I get the correct day.

April 18, 2026
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Reply from Aptive Pest Control - Portland

Hi Andrew,

Thank you for taking the time to share this, we really appreciate it! It’s great to hear that the arrival updates, check-ins on your needs, and support from our scheduling team have made the process smooth and helpful for you. That kind of communication and coordination is exactly what we strive for at Aptive.

We focus on making sure every part of your experience is handled with clear communication and responsiveness, from scheduling to service, so things stay simple and stress-free for you. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Portland

It's fantastic to hear that you consistently receive good service and find our team to be informative, Cyndie! We pride ourselves on ensuring that every concern is handled with care and expertise, and your feedback reaffirms our commitment to excellence. Your satisfaction is our top priority, and we’re delighted to know we’ve met your expectations. If there’s anything more we can do for you, please don’t hesitate to reach out. Thanks for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars

He came and did a great job with…

He came and did a great job with communication and quickly went through the house but was also thorough inside and outside the house. He was very professional and easy to work with.

April 22, 2026
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Reply from Aptive Pest Control - Portland

Hi Jeff,

We really appreciate you sharing this, and it’s great to hear your service professional delivered strong communication while still being quick and thorough inside and outside your home. That balance of efficiency and attention to detail is exactly what we aim for at Aptive, along with keeping everything professional and easy to work with. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.

-Jasmine

Rated 5 out of 5 stars

Solved a nasty internal wasp…

Solved a nasty internal wasp infestation and kept us bug free for months.

July 16, 2025
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Reply from Aptive Pest Control - Portland

That’s great to hear, especially with something as frustrating as a wasp issue, Phil! We’re glad the situation was handled effectively and that things have stayed comfortable in your home in the months since. It’s always our goal to provide solutions that last, not just quick fixes, so feedback like this really matters. Thank you for choosing Aptive to take care of your pest concerns!

-Alexis

Rated 5 out of 5 stars

Wasn’t home

April 9, 2026
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for letting us know. Even when a visit doesn’t line up with your schedule, we appreciate the update. At Aptive, we aim to keep things clearly communicated and handled in a way that works best for you, so we’d be happy to reschedule at a more convenient time if you’d like. Just reach out and we’ll get everything taken care of from there.

-Jasmine

Rated 5 out of 5 stars

Always good.

Always on time, friendly, listens to my concerns, thorough.

April 16, 2026
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Reply from Aptive Pest Control - Portland

Hi Gretchen,

Thank you for sharing this great feedback! We’re really glad to hear your Aptive service professional has been consistently on time, friendly, attentive to your concerns, and thorough with each visit. That combination is exactly what we aim for, keeping everything handled smoothly so you don’t have to worry about a thing. We appreciate you choosing Aptive and trusting us to take care of your home!

-Jasmine

Rated 5 out of 5 stars

The technician informed me when they…

The technician informed me when they would arrive. They were able to take care of the areas on concern. They were friendly and professional.

April 8, 2026
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Reply from Aptive Pest Control - Portland

Hi Robin,

Thank you for sharing this thoughtful feedback! We’re glad to hear your Aptive service professional kept you informed with arrival updates, addressed the areas of concern, and provided a friendly, professional experience. That combination of communication and thorough care is exactly what we aim for every visit.

At Aptive, we work to make sure everything is handled smoothly from start to finish, so you can feel confident your home is in good hands. We truly appreciate you choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

Thank you Kevin and all those inspectors prior!…

Kevin text prior to confirm his arrival time, and followed through. He and a co-worker put time and care into completing a thorough job around the foundation of our home, under the eaves, as well as a few seasonal extras. After completion he text a detailed report of exactly what he saw and accomplished. Thank you Kevin!

PS I like your company’s new review system, as this is much more accessible and easy to fill out verses logging into an account - I never made time for reviews using the old system. Thanks to ALL those inspectors before Kevin who have been to our home. 5-Star review to this company!

April 12, 2026
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Reply from Aptive Pest Control - Portland

Hi Jodene,

Thank you so much for this detailed and thoughtful feedback. We’re glad to hear Kevin and the team communicated clearly, arrived as promised, and took the time to provide a thorough treatment and detailed follow-up report. That level of care is exactly what we aim for at Aptive, and we’ll be sure to share your kind words with them. We also appreciate your note about the new review system, making things easier for our customers is important to us. At Aptive, we’re here to keep things simple and fully handled, so you can feel confident your home is taken care of.

-Jasmine

Rated 5 out of 5 stars

What is great is that the techs…

What is great is that the techs communicate their arrival, request to know of any problems, do their job, and submit a report detailing what was done, accompanied by pictures.

April 14, 2026
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Reply from Aptive Pest Control - Portland

It’s great to hear that the communication, from arrival updates to checking in on any concerns, and the detailed reports with photos have made the service clear and reliable for you, JJ! That level of transparency and follow-through is exactly what we aim to provide. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!

-Alexis

Rated 5 out of 5 stars

Please with the service

Great communication and service

April 2, 2026
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Reply from Aptive Pest Control - Portland

Hi Davina,

Thank you for taking a moment to share this, we really appreciate it. At Aptive, we’re glad to hear you experienced great communication and service, that combination is something we work hard to get right on every visit. Clear updates and dependable care are a big part of making sure everything feels simple and stress free for our customers. That’s exactly what we mean when we say we’ve got this handled, so you can feel confident your home is in good hands from start to finish. Thank you for choosing Aptive and trusting us to keep things handled for your home.

-Jasmine

Rated 5 out of 5 stars

They notify me of arrival time

They notify me of arrival time, they communicate well. They perform their tasks efficiently and are very polite.

March 31, 2026
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Reply from Aptive Pest Control - Portland

Thanks for sharing your feedback, Kathy and Wayne! We're so happy you've been pleased with our service and communication. Our team strives to provide efficient and polite service, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated, and our team at Aptive looks forward to continue handling your pest concerns with the reliable care you deserve!

-Alexis

Rated 5 out of 5 stars

Very Thorough

Very thorough work. Well covered.

April 3, 2026
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Reply from Aptive Pest Control - Portland

Hi Dana,

Thank you for your feedback! We’re thrilled to hear that our team provided thorough service and ensured everything was well covered. At Aptive, we take pride in making sure your home is fully protected and handled with care. We appreciate you trusting us to keep your space protected!

-Jasmine

Rated 4 out of 5 stars

The technicians are nice and try to be…

The technicians are nice and try to be thural . But more recently the product is not working the way it should, which is very frustrating. And Aptive also wants to raise the price for the service.
Questioning if I should continue.

March 28, 2026
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Reply from Aptive Pest Control - Portland

Hi Cassandra,

Thank you for sharing your feedback. We’re glad to hear our service professionals are friendly and thorough, but we sincerely apologize for any frustration with the recent effectiveness of our service. At Aptive, we take pride in making sure every concern is fully handled, and it’s clear we need to address this to ensure your home is protected.

Please reach out to us at socialmedia@goaptive.com so we can review your service and work with you to resolve the issue. Your feedback is important, and we are committed to keeping your home fully handled while making sure you feel confident in the service you receive.

-Jasmine

Rated 5 out of 5 stars

Michael was great to work with

Michael was great to work with. He communicated clearly, showed up on time, and was very friendly throughout the process. The service felt smooth and professional. Would absolutely recommend.

March 23, 2026
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Reply from Aptive Pest Control - Portland

Hi there,

We’re thrilled to hear Michael made such a positive impression! At Aptive, we take pride in making sure every detail is handled so our customers can enjoy a smooth, professional experience from start to finish. Your feedback means a lot and inspires our team to keep delivering service that’s reliable, attentive, and friendly. Thank you for choosing Aptive and for trusting us, you can always count on us to get it handled.

-Jasmine

Rated 3 out of 5 stars

I like the service, but scheduling it difficult.

I like the service, but I can't control my schedule for when they come. I've tried to pick days when I'm home. I've used the online system, but it only gives me limited windows of times and dates. I've called customer service, but again they are limited in scheduling options. The service is not worth the price if they can't spray inside and they can only spray inside when I'm home. It's frustrating.

March 20, 2026
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Reply from Aptive Pest Control - Portland

Hi Cathleen,

Thank you for sharing your feedback. We understand how important it is to have service scheduled at times that work for you, and we’re sorry that the current options haven’t fully met your needs.

At Aptive, our goal is to make sure every service is handled effectively and in a way that works for our customers. We do offer interior treatments when someone is home, and we want to make sure your concerns are addressed and your experience is as convenient and thorough as possible.

Please reach out to us directly at socialmedia@goaptive.com so we can review your account and explore options to better accommodate your schedule. We appreciate you choosing Aptive and being part of the neighborhood, and we want to make sure everything is properly handled.

-Jasmine

Rated 5 out of 5 stars

When we bought this house we had all…

When we bought this house we had all kinds of insects inside and out. Since using this service there is nothing harmful anywhere. There service is exceptional and everything is safe for us and our pets!

March 20, 2026
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Reply from Aptive Pest Control - Portland

Hi Karen and Edward,

We’re so glad to hear that your home is now safe and protected! At Aptive, we take pride in making sure every detail is handled carefully, keeping your family and pets in mind while delivering exceptional service. It’s wonderful to know our approach has made a difference for you, and we truly appreciate you trusting us to keep your home protected. With Aptive, you can relax knowing we’ve got this handled!

-Jasmine

Rated 5 out of 5 stars

Pleased With Aptive Pest Control

Y
Technician was very professional. On time, thorough, and competent. Patiently responded to questions, and provided very useful information.

March 20, 2026
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Reply from Aptive Pest Control - Portland

Hi John,

We’re so glad to hear that your service experience went smoothly! At Aptive, we make sure every visit is handled with professionalism, thoroughness, and care, and it’s wonderful to know your service professional provided clear guidance and answered all your questions. Thank you for trusting Aptive, we’ve got this handled so you can enjoy peace of mind in your home.

-Jasmine

Rated 5 out of 5 stars

Aptive provides excellent service every…

Aptive provides excellent service every time. And when we recently reached out to them due to ants inside the house, they sent a tech out the next day. We highly recommend them.

March 20, 2026
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Reply from Aptive Pest Control - Portland

Hi Joanne,

We’re thrilled to hear that Aptive has consistently provided excellent service for you! It’s great to know our team was able to respond quickly to your ant issue and take care of it efficiently. At Aptive, we make sure every situation is handled with care and attention so you can enjoy a protected home with confidence. Thank you for trusting us and for your recommendation, we’ve got this handled!

-Jasmine

Rated 5 out of 5 stars

I wish I could I could remember his name…

The Aptive service man (I wish I could remember his name) was very thorough and took his time treating my property. Unlike the previous service woman. I wish the service treatment was consistent amongst the service providers.

March 12, 2026
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our service professional was thorough and took the time to make sure your property was properly treated.

At Aptive, we take pride in making sure every visit is handled with care and consistency, and we understand how important it is for each service to meet the same high standard. We appreciate you bringing this to our attention and trusting us to keep your home protected. We’ve got it handled.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Portland

Hi Kathy,

Thank you for taking the time to share your experience! We’re so glad to hear that our team not only addressed your regular requests but also responded quickly to your new concern. At Aptive, we strive to be attentive, friendly, and helpful with every visit, and it’s wonderful to know our service met your expectations. We truly appreciate you choosing Aptive to help keep your home protected.

-Jasmine

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