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Aptive Pest Control - Sacramento Reviews 

261
TrustScore 4.5 out of 5

4.6

4700 Northgate Blvd, Ste 135, 95834 Sacramento, CA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Good Communicating before the treatment and asked before if we had any conserns to look at. Pictures to verify the work completed. very pleased. Completed more that the home area.

Company replied

Rated 5 out of 5 stars

Technicians texted before coming with ETA and asking if I had any particular issues! I did respond about servicing in garage. Upon arrival they (two, not just one) showed at front door, discussed th... See more

Company replied

Rated 4 out of 5 stars

Julian was very good and communicated well with us. The problem we had was that he did not have the products he needed available to him when he came--Sluggo for the garden, and wasp traps--both which... See more

Company replied

Rated 3 out of 5 stars

The technician did ring my door bell as instructed to do. Previously I added the mosquito spray ($25.00) to my services; however, the previous technician did not make the necessary change to the serv... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Sacramento

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States

  • 19168902187
Promotion box for Aptive Pest Control - Sacramento

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

261 reviews

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4.6

All reviews

(261)

26,487 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Property

Good Communicating before the treatment and asked before if we had any conserns to look at. Pictures to verify the work completed. very pleased.
Completed more that the home area.

July 29, 2026
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Reply from Aptive Pest Control - Sacramento

We're so glad to hear that our service professional communicated with you before the treatment, took the time to ask about any areas of concern, and provided photos to verify the completed work, Thomas! It's great to know the service exceeded your expectations by addressing more than just the immediate area around your home. We truly appreciate your trust in Aptive and are grateful you've chosen us to handle your needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

So far every service person that has…

So far every service person that has come by has been very professional. Asking if there are any troubled spots that have been missed. Very happy so far.

July 29, 2026
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Reply from Aptive Pest Control - Sacramento

Thank you for your kind feedback, Kirk! We're so glad to hear that every service professional who has visited your home has been professional and attentive to your concerns. Taking the time to ask about any trouble spots is an important part of providing great service, and we're thrilled to know you've been happy with your experience so far. We're grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Best bug guy

Everyone has been amazing.

July 10, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Amanda,

Thank you for your wonderful review! Hearing that everyone you've interacted with has been amazing means so much to us. Our team is committed to providing friendly, professional service at every visit, and we're thrilled that your experience has reflected that.

Thank you for choosing Aptive to protect your home. If you ever need anything, please don't hesitate to reach out. We've got it handled.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service! I like how they keep me well informed on their work, including sending photos to me!

July 8, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Julie,

Thank you for your wonderful feedback! We're so glad to hear you've had an excellent experience with Aptive. Keeping our customers informed every step of the way is important to us, so it's great to know that our updates and service photos gave you added peace of mind. We truly appreciate your trust in Aptive, and if you ever need us, we've got it handled.

-Jasmine, Aptive Care Team

Rated 4 out of 5 stars

Julian was very good but supplies needed were not available to him

Julian was very good and communicated well with us. The problem we had was that he did not have the products he needed available to him when he came--Sluggo for the garden, and wasp traps--both which we need. The last visit from another technician, also did not have the Sluggo available. I hope this lack of products can be resolved.

July 1, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Scott,

Thank you for taking the time to share your experience. We're happy to hear Julian communicated well, took the time to provide great service, and made a positive impression during his visit.

We're sorry to hear that the products you needed weren't available, especially since this happened on more than one visit. We understand how frustrating that can be, and we appreciate you bringing it to our attention. We'll be sure to share your feedback with the appropriate team so they can review product availability and help ensure our service professionals have the tools they need to get it handled. Thank you for choosing Aptive and for giving us the opportunity to improve.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Great service

Friendly, knowledgeable, and helpful staff both in office and in the field. Able to treat for pests inside the garage, yard area and around the foundation, eves and windows ofbthe home. This was greatly appreciated prior to making changes to our landscaping. Good communication with customer both prior to service and follow-up with pictures.

June 14, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Patricia,

Thank you for taking the time to share your experience with Aptive! We're delighted to hear that our office and field teams provided friendly, knowledgeable service and clear communication throughout the process.

It's especially rewarding to know that the treatment and follow-up helped give you peace of mind before making changes to your landscaping. At Aptive, our goal is to keep our customers informed while ensuring their pest concerns are handled with care and attention to detail. We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected. We've got it handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Tommie was Really Great

Tommie was really great. He was so friendly and very knowledgeable. He really listened to the current pet issues and he went above and beyond to address everything and more. He made me really happy that I recently switched to Aptive.

June 20, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Heather,

Thank you for sharing such great feedback! We’re thrilled to hear that Tommie made such a strong impression with his friendliness, knowledge, and the care he took in addressing your pest concerns.

It means a lot to know your switch to Aptive has already been a positive experience. We’ll be sure to pass your kind words along to Tommie and the team. We appreciate you choosing Aptive, and we’ve got your pest concerns handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

The Aptive employee was beyond friendly…

The Aptive employee was beyond friendly and very helpful with all the needs and services that I had mentioned to him that needed to be addressed.

June 11, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Michael,

Thank you for your kind feedback! We’re so glad to hear our service professional was friendly, helpful, and took the time to address all of your concerns during the visit. That level of care and attentiveness is exactly what we strive for at Aptive.

We truly appreciate you choosing Aptive to help protect your home. It’s great to know your needs were heard and your service was handled well from start to finish.

-Jasmine, Aptive Care Team

Rated 4 out of 5 stars

The service guys are great

The service guys are great
No show still have to pay $70.00.
Price is a little high for the service.

May 30, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Linda,

Thank you for taking the time to share your feedback. I’m glad to hear you’ve had positive experiences with our service professionals, though I’m sorry for the frustration around the missed appointment and your concerns about pricing with Aptive.

We understand how disappointing it is when a scheduled visit doesn’t happen as expected, especially when billing is involved. Please reach out to socialmedia@goaptive.com so we can review what happened and make sure your concerns are properly addressed. At Aptive, we’ve got this handled, and that includes making sure service reliability and value are consistent for every customer.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Always very thorough

Always very thorough. Provide pictures of areas treated. Always ask if there are any specific issues.

May 30, 2026
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Reply from Aptive Pest Control - Sacramento

It's absolutely wonderful to know that our service professionals have been thorough and keep you informed with photos of the completed work, and have taken the time to ask about any specific concerns during each treatment, Sherron! Your satisfaction means the world to us, and we're so glad you've been happy with the way that Aptive handles your pest control needs. Thanks for being with us!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Technician had great insight

Technician had great insight, communicated well, and was very helpful!!

May 30, 2026
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Reply from Aptive Pest Control - Sacramento

Thanks for sharing this with us, Kamran! We're really happy that our service professional was knowledgeable, communicated clearly, and was able to provide helpful support during your visit. It's great to know you had such a positive experience, and we're grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Rio Linda Review.

Our technician did a great job.
I had a specific problem and it was handled with a smile.

May 29, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Michael,

We’re really glad to hear your service professional did a great job and was able to take care of your specific concern with care and a positive attitude.

It means a lot to know the issue was handled smoothly and with a smile, and we truly appreciate you taking the time to share your experience with Aptive.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Great service

May 28, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Leann,

We’re glad to hear you had a great experience with our service.

We really appreciate you taking the time to leave a review and for choosing Aptive. It means a lot to know we’re meeting your expectations, and we’re always here whenever you need us.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

The last technician that came did an…

The last technician that came did an excellent job as he was very thorough.

May 29, 2026
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Reply from Aptive Pest Control - Sacramento

We’re delighted to hear your most recent service professional provided such a thorough treatment and took the time to ensure the job was done right, Marilyn! Attention to detail can make all the difference, and we’re glad that level of care stood out to you. We appreciate the opportunity to help with your pest concerns. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Rated 2 out of 5 stars

I suggest the following:

I suggest the following:
1) Scheduled appointments in advance of technicians showing up.
2) assigned routes for representatives. There is no continuity with the reps that come to my home.
3) We are paying a premium price for this service. I expect premium service from the management team, not just the representatives.
I live in Tracy California. I think Sacramento is the local office.

May 28, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Carolyn,

We really appreciate you taking the time to share this feedback. I’m sorry to hear your experience hasn’t reflected the level of consistency and service you expect, especially given your investment in protecting your home.

At Aptive, we want every part of your service to feel fully handled, from scheduling to continuity and the overall experience. Your feedback around communication, routing, and consistency is important, and we’d like the chance to look into this further with your local team. Please reach out to socialmedia@goaptive.com when you can so we can get this properly handled and work toward a more consistent experience for you moving forward.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Results are great

Results are great. Have not seen any unwanted insects since they started

May 30, 2026
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Reply from Aptive Pest Control - Sacramento

We're so glad our team did such a great job treating your home this time around, Leslie And Marta Schwanbeck! Your satisfaction means the world to us, and it's wonderful to know that service has been going well for you. It's always a pleasure to treat your home, and we really appreciate your trust in Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

On time

On time. Took care of business. What more could I ask for.

May 28, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Janelle,

Thank you for the great feedback! We’re so glad to hear everything was on time and that our team took care of business for you.

At Aptive, our goal is to make sure everything is handled efficiently, reliably, and with care so you can feel confident the job is done right. We truly appreciate you choosing Aptive and taking the time to share your experience.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Courteous

Courteous, professional, and very thorough with their services

May 23, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Dan,

Thank you so much for taking the time to share this! We’re really glad to hear you found our team courteous, professional, and thorough in their work.

At Aptive, we aim to make every visit feel smooth, respectful, and fully handled from start to finish, so it means a lot to know that came through in your experience. We truly appreciate you choosing Aptive and are always here whenever you need us.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Alex is excellent!

Alex does an excellent job and documents his service with photos. He noticed a couple new issues and offered a solution. Great communication from him, before/during/after.

May 16, 2026
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Reply from Aptive Pest Control - Sacramento

We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

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