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Aptive Pest Control - Sacramento Reviews 

276
TrustScore 4.5 out of 5

4.6

4700 Northgate Blvd, Ste 135, 95834 Sacramento, CA, US


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Rated 5 out of 5 stars

The fellow came inside and did a terrific job spraying for fleas. I have two cats and the summer heat has encouraged them to reproduce. He also worked very hard to avoid spraying my house walls that w... See more

Company replied

Rated 5 out of 5 stars

Kwandell took the time to really listen to my concerns and carefully focused on the areas I specifically pointed out. He was professional and thorough, and he went above and beyond to make sure everyt... See more

Company replied

Rated 5 out of 5 stars

Malcolm was very attentive and made sure he knew everything I determined was important to me. Aptive has been very reliable and my pest issues are no longer an issue.

Company replied

Rated 3 out of 5 stars

After a couple of months with Aptive, I'm not sure we can tell a difference - certainly not in our shed, where critters of all sorts still find their way into, alive and feisty. There doesn't see... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Sacramento

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States

  • 19168902187
Promotion box for Aptive Pest Control - Sacramento

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

276 reviews

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4.6

All reviews

(276)

23,689 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lanton Aiken was very professional

Lanton Aiken was very professional, thorough and responsive !!! We definitely want him back !!!

September 17, 2026
Unprompted review
Aptive Pest Control - Sacramento logo

Reply from Aptive Pest Control - Sacramento

Hi Michael,

Thank you for the fantastic recognition of Lanton Aiken! We’re thrilled his professionalism, thorough attention, and responsiveness made such a strong impression. Hearing that you’d love to have him back is one of the best compliments he can receive. We’ll be sure his great work is recognized. Thank you for trusting Lanton and Aptive to keep everything handled with care!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Pest service

Bryce did a really good job. Also, good customer service

September 14, 2026
Unprompted review
Aptive Pest Control - Sacramento logo

Reply from Aptive Pest Control - Sacramento

Hi Ken,

Thank you for recognizing Bryce! We’re glad he provided great service and a positive customer experience. We’ll be sure your kind words are shared with him. Thank you for choosing Aptive and trusting our team to keep your pest concerns handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

The fellow came inside and did a…

The fellow came inside and did a terrific job spraying for fleas. I have two cats and the summer heat has encouraged them to reproduce. He also worked very hard to avoid spraying my house walls that were just painted. I really appreciated his efforts.

September 12, 2026
Unprompted review
Aptive Pest Control - Sacramento logo

Reply from Aptive Pest Control - Sacramento

Hi Elizabeth,

Thank you for sharing this thoughtful feedback! We’re glad your Aptive service professional provided a thorough flea treatment while taking extra care around your freshly painted walls. That attention to both your pest concerns and your home is exactly the level of care we strive to provide. We truly appreciate your recognition of his efforts and are happy to keep your home handled with care!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Terrance did an excellent job

Terrance did an excellent job. Very thorough.

September 10, 2026
Unprompted review
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for recognizing Terrance’s excellent work! We’re glad his thorough approach stood out and made your Aptive service a positive experience. We’ll be sure to pass along your appreciation to Terrance. Thank you for trusting Aptive to keep your pest concerns handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

ELK GROVE, CA: Malcolm was very attentive and made…

Malcolm was very attentive and made sure he knew everything I determined was important to me. Aptive has been very reliable and my pest issues are no longer an issue.

September 8, 2026
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for sharing your experience with Aptive! We’re glad Malcolm took the time to understand exactly what mattered most to you and made sure those concerns received the attention they deserved. Even better, we love hearing that Aptive’s reliable service has helped make your pest problems a thing of the past. We’ll be sure to recognize Malcolm for his attentive care. Thank you for trusting us to keep your home handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Kwandell took the time to really listen…

Kwandell took the time to really listen to my concerns and carefully focused on the areas I specifically pointed out. He was professional and thorough, and he went above and beyond to make sure everything was taken care of. I truly appreciate his attention to detail and excellent customer service.

September 9, 2026
Unprompted review
Aptive Pest Control - Sacramento logo

Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for recognizing Kwandell’s outstanding service! We’re thrilled to hear he truly listened to your concerns, focused carefully on the areas you identified, and went above and beyond to make sure everything was taken care of. That attention to detail and genuine customer care are exactly what we strive for at Aptive. We’ll be sure Kwandell receives your recognition. Thank you for trusting us to keep your pest concerns handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

everything Was great got answers to any…

everything Was great got answers to any of my questions

September 4, 2026
Unprompted review
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Reply from Aptive Pest Control - Sacramento

Hi Noah,

Thank you for the great feedback! We’re glad everything went smoothly and that our Aptive team took the time to answer all of your questions. Making sure you feel informed and confident in your service is important to us. We appreciate you choosing Aptive and trusting us to keep your pest concerns handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Anthony did a great job today

Anthony did a great job today! He was very helpful, patient, and professional. He took the time to answer all of our questions and address our concerns about insect and mosquito bites. We really appreciate his help and are very happy with the service. Thank you, Anthony!

August 17, 2026
Unprompted review
Aptive Pest Control - Sacramento logo

Reply from Aptive Pest Control - Sacramento

Hi there,

Anthony clearly made sure you felt heard and supported throughout your visit! We’re glad he took the time to patiently answer your questions and give special attention to your concerns about insects and mosquitoes.

Thank you for choosing Aptive and for giving Anthony this thoughtful recognition. We’re happy to know he made your experience both comfortable and well handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Jalen was very professional and thro

Jalen was very professional and thro. He is the kind of tech that makes me keep my service with your company. A great kid and represents your company well.

August 17, 2026
Unprompted review
Aptive Pest Control - Sacramento logo

Reply from Aptive Pest Control - Sacramento

Hi David,

Jalen clearly made an impression that goes beyond just a great service visit! Knowing his professionalism and thoroughness are part of why you continue choosing Aptive is an incredible compliment, and we’re proud to have him representing us so well.

Thank you for your loyalty to Aptive and for recognizing Jalen’s hard work. We’re grateful for your trust and happy to keep your home handled with that same level of care!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Cody was very friendly and…

Cody was very friendly and knowledgeable. We walked the property and discussed my areas of concerns. He delivered and met my expectations. Great job!

August 14, 2026
Unprompted review
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Reply from Aptive Pest Control - Sacramento

Hi Gregory,

Cody clearly made sure your service was tailored to what your property actually needed! We’re glad he took the time to walk the property with you, listen to your concerns, and follow through in a way that met your expectations.

Thank you for choosing Aptive and for giving Cody this well-deserved recognition. Great job, Cody, we’re happy to know everything was handled with care!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Went with another company after I moved, but so glad the guy on the Segway came rolling through the neighborhood. Aptive is the best, hands down.

August 7, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Kevin,

Sometimes the right Segway rolls through at just the right time! We’re thrilled you found your way back to Aptive after your move and that the service has reminded you why you chose us in the first place.

Thank you for coming back to Aptive and for such an incredible compliment. We’re grateful to have your trust again and happy to keep your pest control needs handled!

-Jasmine, Aptive Care Team

Rated 3 out of 5 stars

Communication lacking…

The service person did not send photos or talk to us before he left about what he did as has been the custom. We told him about ants. He said he would take care of that. Day after he left a whole army of ants in carport. We sprayed them ourselves.

August 9, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Thomas and Robin,

Thank you for sharing your experience. We’re sorry this visit lacked the communication and follow-up you’ve come to expect, especially after you specifically mentioned the ant activity. Having to treat a large number of ants yourself the very next day is understandably frustrating.

Please reach out to socialmedia@goaptive.com directly so we can review the service and help arrange additional attention for the ant concern. We’d appreciate the opportunity to make sure the communication and treatment concerns are properly handled.

-Jasmine, Aptive Care Team

Rated 2 out of 5 stars

Inexperience - Not treating trees - Rat boxes - Spider Webs

When I changed over to Aptive Pest Control, which was more expensive that the service i had been using for several years, it was because they told me their service included treating my fruit trees. My first inspection, the inspector who was experienced said he could not treat the trees while they had fruit on them, so that make sence. The second time I had a service on 7-29-26 the inspector had only been with the company for a couple of weeks. He seemed very inexperiences, though nice. He did not know anything about treating fruit trees and initially told me that they don't do that. He also moved my rat bate stations because he said they were too close to the house. But, they were in the same location that in other service had placed them, (and I had many different inspectors service those boxes over the years.) AND the boxes where in the same place the the first Aptive technician placed them. Additionally, after the service, I found multiple locations on the outside of the house that had heavy spider webs.

July 29, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Steven,

We understand why this experience has been disappointing, especially after choosing Aptive based on the expectation that your fruit trees would be included in the service. Receiving conflicting information about that treatment, having bait stations moved from previously established locations, and then finding heavy spider webs still around your home would understandably leave you questioning the consistency and thoroughness of the service.

We appreciate you providing such specific feedback about both visits. Please reach out to socialmedia@goaptive.com directly with your account information so we can review what was communicated when you signed up, the services performed, and the areas that may still need attention. We’d like the opportunity to clarify your coverage and make sure your concerns are properly handled.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

I have noticed a decrease in spiders…

I have noticed a decrease in spiders and mosquitoes. Really pleased with the results!

August 4, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Zaida,

We’re so glad to hear you’re seeing a noticeable decrease in both spiders and mosquitoes! Knowing the treatment is delivering results and helping you feel more comfortable around your home is exactly what we want to hear. Thank you for trusting Aptive to keep your pest concerns handled. We truly appreciate your support!

-Jasmine, Aptive Care Team

Rated 4 out of 5 stars

The guys that have come to service have…

The guys that have come to service have been great. My only complaint is I would like to have the same guy each time!
The billing is screwed up. They charge a month before they come. I keep track for myself

July 29, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Cheryl,

Thank you for your feedback. We're glad to hear you've had great experiences with our service professionals, but we're sorry to hear about the concerns with service professional consistency and your billing experience. We understand how important both are and appreciate you sharing your perspective.

Please reach out to socialmedia@goaptive.com directly so we can review your account, discuss your concerns, and work toward an appropriate resolution. We appreciate the opportunity to improve your experience.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

My Property

Good Communicating before the treatment and asked before if we had any conserns to look at. Pictures to verify the work completed. very pleased.
Completed more that the home area.

July 29, 2026
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Reply from Aptive Pest Control - Sacramento

We're so glad to hear that our service professional communicated with you before the treatment, took the time to ask about any areas of concern, and provided photos to verify the completed work, Thomas! It's great to know the service exceeded your expectations by addressing more than just the immediate area around your home. We truly appreciate your trust in Aptive and are grateful you've chosen us to handle your needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

So far every service person that has…

So far every service person that has come by has been very professional. Asking if there are any troubled spots that have been missed. Very happy so far.

July 29, 2026
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Reply from Aptive Pest Control - Sacramento

Thank you for your kind feedback, Kirk! We're so glad to hear that every service professional who has visited your home has been professional and attentive to your concerns. Taking the time to ask about any trouble spots is an important part of providing great service, and we're thrilled to know you've been happy with your experience so far. We're grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Best bug guy

Everyone has been amazing.

July 10, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Amanda,

Thank you for your wonderful review! Hearing that everyone you've interacted with has been amazing means so much to us. Our team is committed to providing friendly, professional service at every visit, and we're thrilled that your experience has reflected that.

Thank you for choosing Aptive to protect your home. If you ever need anything, please don't hesitate to reach out. We've got it handled.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service! I like how they keep me well informed on their work, including sending photos to me!

July 8, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Julie,

Thank you for your wonderful feedback! We're so glad to hear you've had an excellent experience with Aptive. Keeping our customers informed every step of the way is important to us, so it's great to know that our updates and service photos gave you added peace of mind. We truly appreciate your trust in Aptive, and if you ever need us, we've got it handled.

-Jasmine, Aptive Care Team

Rated 4 out of 5 stars

Julian was very good but supplies needed were not available to him

Julian was very good and communicated well with us. The problem we had was that he did not have the products he needed available to him when he came--Sluggo for the garden, and wasp traps--both which we need. The last visit from another technician, also did not have the Sluggo available. I hope this lack of products can be resolved.

July 1, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Scott,

Thank you for taking the time to share your experience. We're happy to hear Julian communicated well, took the time to provide great service, and made a positive impression during his visit.

We're sorry to hear that the products you needed weren't available, especially since this happened on more than one visit. We understand how frustrating that can be, and we appreciate you bringing it to our attention. We'll be sure to share your feedback with the appropriate team so they can review product availability and help ensure our service professionals have the tools they need to get it handled. Thank you for choosing Aptive and for giving us the opportunity to improve.

-Jasmine, Aptive Care Team

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