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Aptive Pest Control - SacramentoReviews 

257
TrustScore 4.5 out of 5

4.5

4700 Northgate Blvd, Ste 135, 95834 Sacramento, CA, US


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Rated 4 out of 5 stars

Julian was very good and communicated well with us. The problem we had was that he did not have the products he needed available to him when he came--Sluggo for the garden, and wasp traps--both which... See more

Company replied

Rated 5 out of 5 stars

Friendly, knowledgeable, and helpful staff both in office and in the field. Able to treat for pests inside the garage, yard area and around the foundation, eves and windows ofbthe home. This was great... See more

Company replied

Rated 5 out of 5 stars

Technicians texted before coming with ETA and asking if I had any particular issues! I did respond about servicing in garage. Upon arrival they (two, not just one) showed at front door, discussed th... See more

Company replied

Rated 5 out of 5 stars

Josh and friend, (I forget his name!) asked about my concerns and did a very thorough job of spraying and removing webs and wasp nests around the house, barn and shop. When they were done, I got a re... See more

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Company details

  1. Pest Control Service

About Aptive Pest Control - Sacramento

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States

  • 19168902187
Promotion box for Aptive Pest Control - Sacramento

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

257 reviews

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4.5

All reviews

(257)

27,743 reviews in the last 12 months

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Rated 2 out of 5 stars

They make appointments when I’m not…

They make appointments when I’m not home . When they come, they spray a little space outside. Several times , they came on rainy days. What is the point to spray on rainy days?
I still see cockroaches in my garage. I want to cancel and get my money back!

February 24, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Angie and Joe,

Thank you for sharing your concerns. We can understand how frustrating it would be to feel like the timing of your appointments and the results of the service aren’t meeting your expectations.

At Aptive, our goal is to provide treatments that are both convenient and effective. We try to schedule services within the planned service window on the account, but we understand that if you’re not home or weren’t expecting the visit, it can be frustrating. We also know seeing continued pest activity, especially something like cockroaches in your garage, can be discouraging when you’re relying on the service to help resolve the issue.

Regarding treatments on rainy days, many of the products used are designed to remain effective even when applied before or after light rain. That said, we always want customers to feel confident in the service being provided and comfortable with when treatments are performed.

We’d really like the opportunity to review your account, look into the appointment history, and discuss your concerns about the service and billing. Please reach out to us at socialmedia@goaptive.com so we can take a closer look and work with you toward a resolution. Your experience matters to us, and we appreciate you giving Aptive the opportunity to address this.

-Jasmine

Rated 5 out of 5 stars

Professional and thorough service

The Aptive agent, Rich, gave a heads-up on his arrival time and checked with me for any specific concerns. Completed his work and sent me the summary of what he had done.

March 3, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Vidhya,

Thank you for sharing your feedback! We’re glad to hear that Rich provided clear communication, checked in on your specific concerns, and followed through with a detailed summary of the work completed. At Aptive, keeping our customers informed and delivering thorough, professional service is always our priority. We truly appreciate you choosing Aptive to protect your home.

-Jasmine

Rated 4 out of 5 stars

Technician was straight forward.3/2/26

Technician was straight forward.

March 3, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Linda,

Thank you for sharing your feedback. We are glad to hear that your Aptive service professional was straightforward during your visit. Clear, honest communication is an important part of the experience we aim to provide, and it is great to know that came across.

We appreciate you choosing Aptive to help protect your home and for taking a moment to share your experience. We look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

I like that they give me a heads up as…

I like that they give me a heads up as to when they will be at my home. Even if I am at work I know when they are at my home and when they leave. I like getting the photos of what they have done and what they see. I LOVE APTIVE! Thank you so much for the great service.

February 28, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Kim,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our updates and photos help you feel confident about the service at your home. At Aptive, keeping our customers informed and providing clear, thorough communication is something we take pride in.

It’s wonderful to know that our team’s efforts are making a difference and giving you peace of mind, even when you’re not home. Your kind words mean a lot, and we truly appreciate your trust in Aptive.

Thank you again for your support, we look forward to continuing to provide the great service you love!

-Jasmine

Rated 3 out of 5 stars

They didn't get of mice.

February 28, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Cynthia,

Thank you for sharing your experience. I completely understand how frustrating it must be to continue dealing with mice despite our treatments. At Aptive, our goal is to provide effective solutions and peace of mind, and I’m sorry that your experience has not met those expectations.

We’d like the opportunity to make this right. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, assess the situation, and adjust the treatment plan to ensure your mouse issue is properly addressed. Your feedback is important to us, and we’re committed to delivering the quality service and results that Aptive is known for.

Thank you again for giving us the opportunity to improve your experience.

-Jasmine

Rated 5 out of 5 stars

The technician was really kind and…

The technician was really kind and communicated well with us. Scheduled a visit to our surprise was next day. Great service.

February 21, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Ramiro,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was kind, communicative, and able to provide such a timely visit. At Aptive, we take pride in delivering professional, responsive, and customer-focused service that exceeds expectations.

It’s wonderful to know that the quick scheduling and clear communication made a positive difference for you. We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.

-Jasmine

Rated 5 out of 5 stars

Great service

Professional and friendly technicians

February 19, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Larry,

Thank you for sharing your experience! We’re glad to hear that our service professionals have been both professional and friendly. At Aptive, we take pride in providing reliable, courteous, and thorough pest control that gives our customers confidence and peace of mind.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

I'm usually not home when Aptive Pest…

I'm usually not home when Aptive Pest Control comes, but they always leave me pictures of what they took care of at my house. These usually come in an email or text. Have not had to worry about "pests" since I hired them.

February 26, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Liz,

Thank you for sharing your experience! We’re thrilled to hear that our team’s updates and thorough service have given you peace of mind while keeping your home protected. At Aptive, we strive to provide clear communication and reliable care, even when you’re not home, so it’s wonderful to know our efforts are making a difference for you.

We truly appreciate your trust in Aptive and look forward to continuing to protect your home with the same attention and care every visit.

-Jasmine

Rated 5 out of 5 stars

Arrives in time specified

Arrives in time specified, thorough inspection and treatment, clear explanation of problem areas and treatment. Friendly and proficient.

February 17, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Suzan,

Thank you for taking the time to share your experience! We’re thrilled to hear that your service visit was thorough, informative, and handled with professionalism. At Aptive, we pride ourselves on providing not only effective treatments but also clear communication and a friendly, knowledgeable approach. Your feedback means a lot to our team, and we truly appreciate you choosing Aptive to protect your home.

-Jasmine

Rated 4 out of 5 stars

Professional

Everything is great so far. Thanks & God bless🙏🏿

February 17, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Ernest,

Thank you so much for the kind words, we truly appreciate you taking a moment to share that.

It means a lot to all of us at Aptive to hear that everything has been going great so far. Our team works hard to provide consistent, reliable service, and knowing you’re happy with the experience makes it all worthwhile.

Thank you for choosing Aptive and for being part of our service family. We’re grateful for the opportunity to protect your home, and we look forward to continuing to serve you. God bless you as well.

-Jasmine

Rated 4 out of 5 stars

The technician appeared to take pride…

The technician appeared to take pride in his efforts to provide service. He explained how the service would benefit me and my home. He was on time and kept me informed throughout the process.

February 24, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Clay,

Thank you for sharing your experience! We’re thrilled to hear that your service professional took the time to explain everything and kept you informed along the way.

At Aptive, we take pride in making sure our team not only provides effective service but also helps homeowners understand how it protects their home. Your feedback means a lot and reinforces the hard work our team puts in every day.

We truly appreciate you choosing Aptive and giving us the opportunity to care for your home.

-Jasmine

Rated 5 out of 5 stars

Listens to my requests

He asked if I had specific requests and when I told him, he took care of everything I asked for. Check the rodent boxes, new bug boxes in the garage , and to spray in the garage. I am very happy with my service

February 24, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Nancy,

Thank you for sharing your experience! We’re thrilled to hear that your service professional listened to your requests and made sure everything was taken care of, from checking the rodent boxes to treating your garage. At Aptive, we take pride in providing personalized, thorough service that addresses your specific concerns and keeps your home protected. Your feedback means a lot, and we truly appreciate you choosing Aptive.

-Jasmine

Rated 5 out of 5 stars

Great!

Prompt
Detailed

February 20, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Julio,

Thank you for sharing your feedback! We’re glad to hear that our team was prompt and provided detailed service. At Aptive Environmental, we take pride in delivering thorough, reliable care while making sure our customers feel confident in the work being done to protect their homes.

It’s wonderful to know that our efforts are appreciated. Feedback like yours motivates our team to continue providing professional, high-quality service. We truly appreciate you choosing Aptive!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Sacramento

Hi Maureen,

Thank you for sharing your feedback! We’re glad to hear that you found our work thorough and thoughtful. At Aptive, we take pride in delivering careful, reliable service while keeping every home and yard we protect safe from pests.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful. Asked me if I had any questions and concerns about the process.

February 12, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Jeffrey,

Thank you for sharing your experience! We’re glad to hear that our service professional provided helpful, informative guidance and took the time to address your questions and concerns. At Aptive, clear communication and attentive service are key to ensuring our customers feel confident and supported in protecting their homes.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

Excellent customer service!

Representative Tommie was very professional, kind and knowledgeable! He listened attentively to my shared concerns and promptly addressed them. Sincerely appreciated!

February 3, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Sharee,

Thank you so much for sharing your experience! We’re thrilled to hear that Tommie provided professional, attentive, and knowledgeable service. At Aptive, we strive to listen to our customers’ concerns and address them promptly and effectively, so it’s wonderful to know Tommie delivered on that promise.

We truly appreciate your kind words and for trusting Aptive to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great communication and work ethic

Great communication and work ethic. Really happy with their service.

February 11, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Doug,

Thank you for sharing your feedback! We’re thrilled to hear that our team’s communication and work ethic left a positive impression. At Aptive, we strive to provide reliable, thorough service while keeping our customers informed and confident in the work we do, so it’s wonderful to know we delivered that for you.

We truly appreciate your kind words and for trusting Aptive to protect your home.

-Jasmine

Rated 3 out of 5 stars

The individual service person does well…

The individual service person does well with what he can access, but this company constantly messes up the service time. Yesterday the time window provided was 8-12 but the person didn’t show up until 3:45. I wasn’t home so the interior of my garage was not treated. I called him and he says he was told come between 8-8. Also it was raining.

February 11, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Elaine,

Thank you for sharing your experience. I’m glad to hear that your service professional is doing a good job with what they can access, but I completely understand how frustrating it must have been to have your service window missed and your garage left untreated. That’s not the level of consistency or communication we aim to provide at Aptive.

Weather and scheduling challenges can sometimes cause delays, but your time is valuable, and we want to make sure our visits happen when expected. I’d encourage you to reach out directly at socialmedia@goaptive.com so we can review your account, make sure your service is properly completed, and help prevent this from happening again in the future.

We truly appreciate your feedback as it helps us improve, and thank you for giving Aptive the opportunity to continue protecting your home.

-Jasmine

Rated 5 out of 5 stars

Efficient and great…

Efficient and great communications/feedback

February 9, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Charles,

Thank you for taking a moment to share your experience. We’re so glad to hear the service felt efficient and that communication and feedback were clear along the way, because providing a smooth, well-informed experience is something our Aptive team truly prioritizes.

We appreciate you choosing Aptive and being part of our community, and we look forward to continuing to deliver the reliable, attentive service you deserve.

-Jasmine

Rated 5 out of 5 stars

Always do a good job.

February 10, 2026
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our team consistently delivers quality service. At Aptive, providing reliable, thorough care for your home is always our goal, and it’s wonderful to know that’s reflected in your experience.

We truly appreciate you choosing Aptive and being part of our community. Your trust means a lot to our team, and we look forward to continuing to provide service you can count on.

-Jasmine

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