The service is excellent. I like the way they send me a text message telling me when they will be there and who the technician is. The technicians are courteous and professional. The only thing I do... See more
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Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... See more
Company replied
This is the third attempt, 2 specific, 1 normal service. We have a small (size) ant infestation. We have identified the locations and possible entry points. Aptive has spaged outside twice and laid... See more
Company replied
We had lots of carpenter ants coming in my ADU last week. We believe it's because of extremely hot temperature. I went online to make a reservice appointment. It's so simple to get a time slot that fi... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, United States
- 14154130540
We overthink pests so you don't have to.
4.4
Excellent
163 reviews
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Reply from Aptive Pest Control - San Jose
Thank you so much for taking the time to leave us such a wonderful review, Penny! IT's fantastic to hear that you find our service to be reliable and that we've been able to carefully manage the areas around your pet enclosures. Ensuring the security and satisfaction of our customers and their pets is a top priority for us at Aptive.
Your feedback is incredibly valuable, and it motivates our team to continue delivering the best service possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We really appreciate having you with us!
-Alexis
Reply from Aptive Pest Control - San Jose
We’re happy to hear the service met your expectations, Alexandra! Professional and thorough care is what we strive for every time we're at your home. Thank you for being the best part of Aptive!
-Alexis
Excellent Service
We had lots of carpenter ants coming in my ADU last week. We believe it's because of extremely hot temperature. I went online to make a reservice appointment. It's so simple to get a time slot that fit my schedule. The Technician, Austen, is so professional and knowledgeable. He identified those ants are carpenter ants instead of termites. He investigated about my ADU to find possible root cause of them. Later he did a wonderful job to apply the chemicals and provide the photos of what he had been done. Number 1 service team, Aptive.
March 26, 2026
Reply from Aptive Pest Control - San Jose
Hi Kang,
Thank you for sharing your experience! I’m thrilled to hear that Austen was professional, knowledgeable, and thorough in identifying the carpenter ants. Providing clear communication, photos, and insight into the root cause is exactly the kind of service we aim to deliver at Aptive.
We take pride in making sure every service is fully handled, from accurately diagnosing the problem to ensuring effective treatment, so you can feel confident your home is protected. We truly appreciate you choosing Aptive and being part of our neighborhood. You can always count on us, we’ve got it handled!
-Jasmine
Attention to detail
As always, Austen did an amazing job at addressing all of our pest control issues. After completing the work, he went over all of the requested points of concern and made sure that everything was addressed. We are very satisfied with the customer service with the technicians with this particular branch of Aptive.
March 20, 2026
Reply from Aptive Pest Control - San Jose
Hi Dave,
We’re thrilled to hear that Austen provided such thorough and attentive service! At Aptive, we take pride in making sure every visit is handled carefully and that all of your concerns are addressed, so you can feel confident your home is protected. Thank you for trusting our team, we’ve got this handled and are happy to provide service you can rely on!
-Jasmine
Great customer service
I’m always notified in advance of the representative arriving. The representative is polite and friendly and always addresses any issues we have.
March 14, 2026
Reply from Aptive Pest Control - San Jose
Hi Cathy,
Thank you for sharing your feedback! We’re delighted to hear that our team keeps you informed ahead of each visit and provides polite, friendly service while addressing any concerns you may have. At Aptive, we strive to combine effective pest control with clear communication and a positive customer experience, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
James was an excellent service…
James was an excellent service provider. He inquired about my needs and followed through with the utmost efficiency. He was polite and considerate.
March 12, 2026
Reply from Aptive Pest Control - San Jose
Hi Carol,
Thank you for sharing your feedback! We’re thrilled to hear that James provided excellent service, attentively addressed your needs, and handled everything efficiently and professionally. At Aptive, we take pride in having service professionals who combine effective pest control with courteous, considerate care, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
I never received a notice when someone…
I never received a notice when someone was arriving at my home prior to the date they were here.
I only wanted service for twice a year not every 2-3 months.
The service person who went ahead and did service without authorization only left a note with of what was done and no photos. I was unable to see any work accomplished.
The customer service could only give a $50 refund and no notice when I could use it.
It is not the customer service nor technician’s fault. I think the way you schedule service is poor. I’m think I may end service with your company.
Sincerely,
Patricia Samuelson
March 11, 2026
Reply from Aptive Pest Control - San Jose
Hi Patricia,
Thank you for taking the time to share this feedback. I completely understand how frustrating it must have been to have service completed without the notice you expected, especially when your preference was for service only twice a year. That kind of misalignment around scheduling can understandably cause concern.
At Aptive, we want our customers to feel informed and comfortable with when service is taking place, and you should also be able to clearly see what work was completed at your home. Your comments about the notification, service frequency, and documentation are important and help us take a closer look at where the experience can be improved.
We would really appreciate the opportunity to review your account and make sure your service plan reflects the schedule you originally wanted. Please reach out to us at socialmedia@goaptive.com so we can take a closer look and work toward a solution with you.
Thank you again for sharing your experience and for giving Aptive the chance to make this right.
-Jasmine
Ants
I had a serious problem with ants. At one point, they literally took over the house. After the first visit from active, the ants were gone and never returned. The first treatment was inside and outside and all subsequent treatments are outside only. I have met two of their technicians. Both were very presentable and polite.
March 1, 2026
Reply from Aptive Pest Control - San Jose
Hi James,
Thank you for taking the time to share your experience! We’re thrilled to hear that our treatments effectively resolved your ant problem and that your home has stayed protected. It’s also wonderful to know that our service professionals made a positive impression with their professionalism and courtesy.
At Aptive, we take pride in providing thorough, effective, and reliable service to keep your home protected and comfortable. We truly appreciate your trust in us and look forward to continuing to support your home’s pest control needs.
-Jasmine
Mouse catch
They are still trying to catch the mouse in my house. They have come already 3 times and still it is not caught.
February 28, 2026
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your experience with us. I completely understand how frustrating it must be to continue dealing with a mouse in your home despite multiple visits. At Aptive, our goal is to provide effective solutions and peace of mind, and I’m sorry that this has been an ongoing issue for you.
We want to make sure this is fully resolved. If you haven’t already, please reach out to us directly at socialmedia@goaptive.com so we can review your account, assess the current approach, and make any necessary adjustments to get the results you deserve. Your feedback is important, and we’re committed to providing the quality service that Aptive is known for.
Thank you again for bringing this to our attention and for giving us the opportunity to make it right.
-Jasmine
Ineffective treatments with polite people
This company strong-arms you into signing up for their service. The people are super nice, but the treatments are not effective. During my first three months, I had three outbreaks in a row, all of which I needed to deal with. Also, they expect their people to work on National Holidays. On Presidents' Day, they came out and sprayed my yard in the pouring rain, with rain continuing for the next several days.
February 28, 2026
Reply from Aptive Pest Control - San Jose
Hi Joanna,
Thank you for sharing your experience with us. I completely understand how frustrating it must be to deal with multiple pest outbreaks so close together and to feel that our treatments weren’t effective. At Aptive, we aim to provide reliable and effective service, and I’m truly sorry that your experience did not meet those expectations.
I also understand your concerns about scheduling during holidays and weather conditions. Your feedback is important, and we take it seriously as we work to improve our communication, scheduling practices, and treatment effectiveness.
If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss the best approach to ensure your pest issues are properly addressed. We’re committed to providing the quality service and peace of mind that Aptive is known for.
Thank you again for giving us the opportunity to learn from your experience and make improvements.
-Jasmine
Communication is wonderful and everyone…
Communication is wonderful and everyone who has come to the house is very courteous and seems extremely educated on the job that they are doing
February 14, 2026
Reply from Aptive Pest Control - San Jose
Hi Susan,
Thank you for sharing your experience! We’re thrilled to hear that our team’s communication and professionalism have made such a positive impression. At Aptive Environmental, we take pride in providing courteous, knowledgeable service that ensures your home is properly protected from pests.
Feedback like yours means a lot to our team and motivates us to continue delivering the high-quality, reliable service our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
Aptive did not deliver as promised
Aptive did not deliver as promised. I signed up with a salesman and they promised me 5 vent covers. Ethan said he would bring them to me when I signed up. I emailed and no response. Very disappointed in this company.
February 11, 2026
Reply from Aptive Pest Control - San Jose
Hi Gerry,
Thank you for taking the time to share this feedback. I can understand how frustrating it would feel to expect a follow-up and not receive the items or communication that were promised, and that’s certainly not the experience we want anyone to have with Aptive.
We appreciate you bringing this to our attention, as it gives us the opportunity to look into what happened and make things right. Your concerns matter to us, and our team would truly like the chance to follow up on the vent covers and ensure you receive the support you were expecting when you signed up.
Please reach out to us at socialmedia@goaptive.com at your convenience so we can review your account and work toward a resolution. Thank you for choosing Aptive and for giving us the opportunity to improve your experience.
-Jasmine
The service person was courteous and…
The service person was courteous and checked all my rat traps.
February 5, 2026
Reply from Aptive Pest Control - San Jose
Hi Francoise,
Thank you for taking the time to share your experience and for choosing Aptive. We’re glad to hear that your service professional was courteous and thorough in checking your rat traps. Providing attentive, reliable service is what we strive for every day, and your feedback means a lot to us. We truly appreciate you being part of the Aptive family and look forward to continuing to care for your home.
-Jasmine
Aptive Pest Control Gets the Job Done Right
The technician from Aptive Pest Control was very knowledgeable and thorough. He asked about any problem areas that needed extra attention. He completed the job without leaving a mess. Very professional outfit.
January 24, 2026
Reply from Aptive Pest Control - San Jose
Hi Tom,
We’re thrilled to hear that our service professional provided knowledgeable, thorough, and professional service! At Aptive, we take pride in listening to our customers’ concerns, addressing problem areas carefully, and ensuring every job is completed with attention to detail. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
The technician only spent 11 minutes at…
The technician only spent 11 minutes at my house. He sprayed, but I don’t believe he did any cleaning of cobwebs. I have a very large yard and I do not think that 11 minutes is enough time to do the job properly.
January 28, 2026
Reply from Aptive Pest Control - San Jose
Hi Pat,
Thank you for taking the time to share this with us. At Aptive, we want every service to feel thorough and worth your time, so I completely understand why a short visit would raise concerns, especially with a larger yard.
Our service professionals are trained to follow a detailed treatment plan that includes both spraying and removing cobwebs where applicable, and the length of a visit should always reflect the size and needs of the property. What you described doesn’t sound like the experience we aim to provide, and we’d appreciate the chance to take a closer look at your service and make this right.
Please feel free to reach out to us at socialmedia@goaptive.com so we can review what was completed and ensure your home is getting the level of care you expect from Aptive. We truly value you being part of the Aptive neighborhood and want to make sure you feel confident in the service you receive.
-Jasmine
Highly Recommend Aptive Pest Control
I have been an Aptive Pest Control client for several years and always happy with their service. Their technicians are professional and considerate during service visits. I highly recommend their pest management services.
January 27, 2026
Reply from Aptive Pest Control - San Jose
Hi Benjamin,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team has consistently provided professional and considerate service over the years. At Aptive, our goal is always to deliver pest management that you can rely on and feel confident about, and it’s wonderful to know we’ve earned your trust.
We truly appreciate you being part of the Aptive neighborhood and for recommending our services. Feedback like yours means a lot to our team, and we’ll be sure to share your kind words with everyone who serves you.
-Jasmine
No more roaches!
I no longer have a roach problem in my garage and black widows have been reduced since we’ve been using their service. Totally worth it!
January 21, 2026
Reply from Aptive Pest Control - San Jose
Hi Bianca,
Thank you for sharing your experience! We’re thrilled to hear that our service has helped eliminate the roach problem in your garage and reduced black widow activity around your home. At Aptive, our goal is to provide effective, reliable pest control that keeps your home safe and comfortable, and it’s wonderful to know our efforts are making a difference for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Feedback like yours means a lot to our team, and we’ll be sure to share it with everyone who serves you.
-Jasmine
Job well done.
The technician that did the service at my home did a really good job. He was thorough and concentrated on the job at hand. I would welcome him back at my home to do future services. Great job Javon!
January 23, 2026
Reply from Aptive Pest Control - San Jose
Hi Patricia,
Thank you so much for sharing your experience! We’re thrilled to hear that Javon provided thorough and focused service and that you would welcome him back for future visits. At Aptive, our team takes pride in delivering detailed, effective pest protection while ensuring every customer feels confident and well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your feedback means a lot to our team!
-Jasmine
Service people are enthusiastic and…
Service people are enthusiastic and dedicated to doing a great job. They listen to customer concerns. Very thorough - including brushing off cobwebs from house exterior. Very good systems in place to handle service requests, alert on arrival time, and photo documentation of work done. I'm very impressed with the high level of customer service - best I've experienced.
January 15, 2026
Reply from Aptive Pest Control - San Jose
Hi Larry,
Thank you so much for sharing your experience. We’re thrilled to hear that our team’s enthusiasm, dedication, and attention to detail stood out during your service. Brushing off cobwebs, listening to concerns, and thorough follow-through are all part of the standards we set for our service professionals, and it’s wonderful to know that reflected in your visit.
We’re also glad our systems for scheduling, arrival alerts, and photo documentation contributed to a smooth experience. Your feedback is incredibly meaningful and motivates our team to continue providing the high level of service we aim for every day. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Excellent technicians
Excellent technician; great service; resonable pricing; worth every penny for NO BUGS!
January 21, 2026
Reply from Aptive Pest Control - San Jose
Hi Bob,
Thank you for such great feedback. At Aptive, we’re proud of the care our service professionals put into every visit, so it’s wonderful to hear that you experienced excellent service and felt the pricing was fair for the results you’re seeing. Most of all, we love knowing your home is protected, that’s what it’s all about. Thank you for choosing Aptive and for being part of our neighborhood, we truly appreciate you.
-Jasmine
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