Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... See more
Company replied

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Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... See more
Company replied
Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... See more
Company replied
I really like this service. The technicians are communicative, and polite. They always ask if something specific has come up and needs to be addresses. They have separate products for rainy days. Thei... See more
Company replied
Aptive always let me know the day they are coming, arrive on the scheduled day, lets me know the time of arrival, asks about my specific concerns then notifies me when finished. Provides pictures to... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, United States

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Excellent technician; great service; resonable pricing; worth every penny for NO BUGS!

Reply from Aptive Pest Control - San Jose
I've never had a problem with Aptive's service and find them to be reliable, hard working, and their communication skills are excellent. I am happy to say that I am really pleased with their entire operation.

Reply from Aptive Pest Control - San Jose
Nothing goes wrong with the service and service people. Problem is that the Representative who sold at the door did not tell me that service does not cover termites and rat abatement nor that there‘s a fee for stopping early. Talked to a neighbor who was quoted half the amount for the same service cuz he complained about the high price. What gives????

Reply from Aptive Pest Control - San Jose
This is the third attempt, 2 specific, 1 normal service. We have a small (size) ant infestation.
We have identified the locations and possible entry points. Aptive has spaged outside twice and laid bait on the inside once.
Ants still exist. There has been no suggestions on a more intense entry specific (i.e, going under house, crawl space along plumbing, etc.) made. We were told on the internal service that the bait laid would be carried back to the queen, which in turn would kill the colony.
Still ants persist. Granted not quite as many but still exist.

Reply from Aptive Pest Control - San Jose
Raul was very responsive and communicative. He listened to our issue and was able to address it.

Reply from Aptive Pest Control - San Jose
He was very accommodating due to a time mix-up. He thought it was okay for the morning, but the person I called earlier put that request in the notes, and didn't change the requested afternoon time. He came later at the time I requested.
He was very knowledgeable and was concerned about my 3 large tortoises. I appreciated that.
He was personable, professional, efficient, and happy. A great representative for your company!

Reply from Aptive Pest Control - San Jose
Responsive and Professional.
The agent asked if I had any specific pest problems that needed to be dealt with and barring that, went ahead with a thorough service of my property. He was professional and friendly.

Reply from Aptive Pest Control - San Jose

Reply from Aptive Pest Control - San Jose
Tony was on time, he texted us when he arrived.
He explained exactly what he was scheduled to do
and the service to be performed and respected my time and on top of all that he was friendly.

Reply from Aptive Pest Control - San Jose
Your exterminator (s) are always on time, notify me, via text, that they are on their way. They ask me if there is any particular area or problem that I want treated. They ask if I need anything treated indoors. They come and get right to work. When they are done, in a notified.

Reply from Aptive Pest Control - San Jose
We hired them to help keep the spiders at bay. Since they’ve been coming, we haven’t seen any cobwebs! Thanks so much! Highly recommend!

Reply from Aptive Pest Control - San Jose
Luis gave me a heads up he would be at my house in 15 - 30. He showed up on time, informed he was approachin the door. I met and told him about a couple of things I wanted him to check out. He serviced the entire exterior, addressed my issues, advised he was finished and asked if I had any questions. He then sent me pics of the areas he serviced.

Reply from Aptive Pest Control - San Jose

Reply from Aptive Pest Control - San Jose
The technician came to the door and asked if there were any issues that needed to be addressed, then went right to work.

Reply from Aptive Pest Control - San Jose
The person providing services, Ruben Limon, contacted us to let us know when he was coming and wanted to know if we had any special concerns or additional requests for services. He was courteous and careful in going around our property. In addition, received several pictures of all of the treated areas.

Reply from Aptive Pest Control - San Jose
The service technician was professional and knowledgeable. He did an excellent job.

Reply from Aptive Pest Control - San Jose

Reply from Aptive Pest Control - San Jose

Reply from Aptive Pest Control - San Jose
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