Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... See more
Company replied

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Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... See more
Company replied
Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... See more
Company replied
I really like this service. The technicians are communicative, and polite. They always ask if something specific has come up and needs to be addresses. They have separate products for rainy days. Thei... See more
Company replied
Aptive always let me know the day they are coming, arrive on the scheduled day, lets me know the time of arrival, asks about my specific concerns then notifies me when finished. Provides pictures to... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, United States

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Reply from Aptive Pest Control - San Jose
The rep. was very cordial and friendly. He did his job in a timely and efficient manner. He also asked about my concerns or problem areas. No much else I could ask for.

Reply from Aptive Pest Control - San Jose
Everyone is super friendly and the product works really well. My problem is with ants and our the normal store bought items never worked. Aptive has been a game changer.

Reply from Aptive Pest Control - San Jose
Great technician, took the time to ask what pest issues I am seeing and if there is a specific area he should focus on.

Reply from Aptive Pest Control - San Jose
Showed up very late.
Fill in person was great, replacing the no show technician.

Reply from Aptive Pest Control - San Jose
Communication was excellent and putting thing at ease with doing the job around the property. Gavecample time to secure pets before arrival.

Reply from Aptive Pest Control - San Jose
The tech was very knowledgeable and helpful and willing to listen to our concerns.
He was very thorough and didn't rush through the process.
Additionally, he was friendly and we felt comfortable asking him questions.

Reply from Aptive Pest Control - San Jose
The techs are very thorough and are very courteous. They follow instructions to the letter. They work with you on any issues that may arise and make good on their word.

Reply from Aptive Pest Control - San Jose
Was told what they were going to treat and look for and was informed about what they found. Very friendly

Reply from Aptive Pest Control - San Jose
The technicians are generally helpful and always respectful. I receive a text before they arrive so I can point out any specific areas I want treated or ask questions I may have. I'm not always sure they know much more than I do, but they do their best.

Reply from Aptive Pest Control - San Jose
Service from Brenan @ Aptive was performed today. He arrived very promptly by 8:00 am. Very friendly & professional, completed the service very quickly. Addressed all my concerns & did a great job.

Reply from Aptive Pest Control - San Jose
Great overall service tech Juan I believe explained everything very clearly and was very professional would like to get Juan all the time if I could thank you

Reply from Aptive Pest Control - San Jose
I have been using Aptive for years - I like and trust their service.

Reply from Aptive Pest Control - San Jose
The service person was nice and polite. Only thing is there were a few ants that still came around.

Reply from Aptive Pest Control - San Jose

Reply from Aptive Pest Control - San Jose
Service was great except for not removing cob webs on house and fence. Thank you.

Reply from Aptive Pest Control - San Jose
Every time my service date is announced, Aptive gives me "Monday" or "Tuesday" with no time stated. I cannot spend a whole day waiting for someone to show up. I have called each time, for over a year, asking what time slot is scheduled. Each time I'm reassured that the next time will be different.
I never see the same person twice. Every month there's a different person and some are not very interested in their job. I'm never sure if they bait the rat traps or not. It would help if the same person was assigned to the same customers each time.

Reply from Aptive Pest Control - San Jose
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