The service is excellent. I like the way they send me a text message telling me when they will be there and who the technician is. The technicians are courteous and professional. The only thing I do... See more
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Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... See more
Company replied
This is the third attempt, 2 specific, 1 normal service. We have a small (size) ant infestation. We have identified the locations and possible entry points. Aptive has spaged outside twice and laid... See more
Company replied
We had lots of carpenter ants coming in my ADU last week. We believe it's because of extremely hot temperature. I went online to make a reservice appointment. It's so simple to get a time slot that fi... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, United States
- 14154130540
We overthink pests so you don't have to.
4.4
Excellent
163 reviews
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Reply from Aptive Pest Control - San Jose
Hi Ed,
Thank you for reaching out and sharing your experience. I completely understand how frustrating it is to expect a service and have no one show up. That’s definitely not the experience we want anyone to have with Aptive.
I’d like to make sure we get this resolved quickly. Please reach out to us at socialmedia@goaptive.com so we can review what happened with your scheduled service and get things back on track. We truly appreciate you bringing this to our attention and giving us the opportunity to make things right. Thank you for being a part of the Aptive neighborhood.
-Jasmine
rat traps placed
November 9, 2025
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your feedback! We’re glad to hear that your rat traps were placed as part of your service. At Aptive, we strive to provide thorough, professional, and effective pest control solutions, and it’s great to know your service was completed as expected.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable pest control for your home.
-Jasmine
They show up!
The rep. was very cordial and friendly. He did his job in a timely and efficient manner. He also asked about my concerns or problem areas. No much else I could ask for.
November 8, 2025
Reply from Aptive Pest Control - San Jose
Hi Curtis,
We’re thrilled to hear that our service professional provided friendly and efficient service while taking the time to address your concerns. At Aptive, we aim to make every visit thorough, informative, and tailored to your needs, so it’s wonderful to know we hit the mark. Thank you for choosing Aptive and trusting us to care for your home!
-Jasmine
I would recommend aptive
Everyone is super friendly and the product works really well. My problem is with ants and our the normal store bought items never worked. Aptive has been a game changer.
October 30, 2025
Reply from Aptive Pest Control - San Jose
Hi Carina,
We’re so glad to hear that our team’s friendliness and our treatments have made a difference for your ant problem! At Aptive, we pride ourselves on providing effective solutions when typical store-bought products fall short. It’s wonderful to know our approach has been a game-changer for your home. Thank you for choosing Aptive and trusting us to protect your space!
-Jasmine
Great technician
Great technician, took the time to ask what pest issues I am seeing and if there is a specific area he should focus on.
October 22, 2025
Reply from Aptive Pest Control - San Jose
Hi Rob,
Thank you for sharing your experience! We’re thrilled to hear that our service professional took the time to understand your specific concerns and focus on the areas that matter most to you. At Aptive, we take pride in delivering personalized, effective pest control while ensuring our customers feel heard and cared for. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Showed up very late
Showed up very late.
Fill in person was great, replacing the no show technician.
October 21, 2025
Reply from Aptive Pest Control - San Jose
Hi Cathy,
Thank you for sharing your experience with us. I’m really sorry to hear that your service started off on the wrong foot with a late arrival and a missed appointment. That’s definitely not the standard we hold ourselves to at Aptive. I’m glad to know, though, that our fill-in service professional was able to step in and take great care of you.
We appreciate your patience and understanding, and we’ll be addressing this internally to make sure your next visit runs as smoothly as possible. Thanks again for being a part of the Aptive neighborhood. We value your time and your trust.
-Jasmine
Communication was excellent and putting…
Communication was excellent and putting thing at ease with doing the job around the property. Gavecample time to secure pets before arrival.
October 21, 2025
Reply from Aptive Pest Control - San Jose
Hi David,
Thank you for sharing your experience. We’re glad to hear that our team’s communication helped put you at ease and that they took the time to ensure your pets were safe before starting the job. At Aptive, we strive to provide thorough and thoughtful service while keeping both our customers and their homes in mind.
We truly appreciate you being a part of the Aptive neighborhood. If there’s ever anything more we can do, please don’t hesitate to reach out.
-Jasmine
He is detail
October 9, 2025
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you for your feedback! We’re glad to hear that our service professional was thorough and detail-oriented during your service. Providing careful, comprehensive care is exactly what we strive for at Aptive.
We appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home with the same attention to detail.
-Jasmine
The tech was very knowledgeable and…
The tech was very knowledgeable and helpful and willing to listen to our concerns.
He was very thorough and didn't rush through the process.
Additionally, he was friendly and we felt comfortable asking him questions.
October 5, 2025
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you for taking the time to share your experience. We’re thrilled to hear that our service professional was knowledgeable, thorough, and attentive to your concerns. At Aptive, we take pride in providing service that is not only effective but also professional, friendly, and respectful of our customers’ homes.
Your feedback means a lot to our team, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Great company!
The techs are very thorough and are very courteous. They follow instructions to the letter. They work with you on any issues that may arise and make good on their word.
August 20, 2025
Reply from Aptive Pest Control - San Jose
Hi Shane,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals have been thorough, courteous, and attentive to your instructions. At Aptive, we take pride in providing effective pest control while ensuring our team works closely with customers to address any issues and deliver on our promises.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Informative and friendly
Was told what they were going to treat and look for and was informed about what they found. Very friendly
October 8, 2025
Reply from Aptive Pest Control - San Jose
Hi Patricia,
Thank you for sharing your feedback! We’re glad to hear our team kept you informed about the treatment process and findings, while providing friendly, attentive service. At Aptive, we strive to make every visit clear, thorough, and personalized to meet our customers’ needs. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
The technicians are generally helpful…
The technicians are generally helpful and always respectful. I receive a text before they arrive so I can point out any specific areas I want treated or ask questions I may have. I'm not always sure they know much more than I do, but they do their best.
October 4, 2025
Reply from Aptive Pest Control - San Jose
Hi Sherril,
Thank you for sharing your feedback. I’m glad to hear that our service professionals are respectful and that the pre-service communication has been helpful. I also appreciate your honesty regarding the level of expertise you’ve experienced. At Aptive, we strive to provide knowledgeable and effective service at every visit, and your input helps us continue to improve.
We truly value having you as part of the Aptive family and appreciate the opportunity to serve your home. Your feedback will be shared with our team as we work to ensure every visit meets the high standards you expect.
-Jasmine
Great service from Brenan.
Service from Brenan @ Aptive was performed today. He arrived very promptly by 8:00 am. Very friendly & professional, completed the service very quickly. Addressed all my concerns & did a great job.
September 26, 2025
Reply from Aptive Pest Control - San Jose
Hi Bob,
Thank you for sharing your experience! We’re thrilled to hear that Brenan arrived promptly, was friendly and professional, and addressed all of your concerns. At Aptive, we strive to provide thorough, efficient, and attentive service for every customer, and it’s wonderful to know Brenan delivered a great experience.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected.
-Jasmine
Great overall service tech Juan I…
Great overall service tech Juan I believe explained everything very clearly and was very professional would like to get Juan all the time if I could thank you
September 20, 2025
Reply from Aptive Pest Control - San Jose
Hi Erik,
Thank you for sharing your feedback! We’re thrilled to hear that Juan provided clear, professional, and thorough service. At Aptive, we take pride in having knowledgeable and dedicated service professionals who ensure every home is properly protected.
We truly appreciate your trust in Aptive and will pass along your kind words to Juan. We look forward to continuing to provide high-quality pest control for your home.
-Jasmine
I have been using Aptive for years
I have been using Aptive for years - I like and trust their service.
June 14, 2025
Reply from Aptive Pest Control - San Jose
HI Silvia,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve trusted Aptive for years and are pleased with our service. At Aptive, we take pride in providing reliable, professional, and effective pest control while ensuring our clients feel confident in the protection of their homes.
We truly appreciate your loyalty and look forward to continuing to provide high-quality service for your home.
-Jasmine
The service person was nice and polite
The service person was nice and polite. Only thing is there were a few ants that still came around.
September 18, 2025
Reply from Aptive Pest Control - San Jose
Hi Valerie,
Thank you for taking the time to share your feedback. We’re glad to hear that your service professional was polite and helpful. We also understand how frustrating it can be to still see ants after a treatment. At Aptive, we strive to provide thorough, effective pest control, and we want to make sure your home is fully protected.
Please reach out to us at socialmedia@goaptive.com so we can review your account and ensure any remaining ant activity is addressed. We appreciate you being part of the Aptive neighborhood and look forward to helping you get the results you expect.
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Betty,
Thank you for sharing your experience! We’re thrilled to hear that our Aptive team was fast, personable, and professional, those are exactly the qualities we strive to deliver at every visit. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same care and attention.
-Jasmine
Service was great except for not…removing cob webs.
Service was great except for not removing cob webs on house and fence. Thank you.
September 16, 2025
Reply from Aptive Pest Control - San Jose
Hi Linda,
Thank you for sharing your feedback! We’re glad to hear that your service was great, and we appreciate you letting us know about the cobwebs on your house and fence. At Aptive, we take pride in delivering thorough pest control and want every visit to meet your expectations. We’ll make sure your notes are added so future visits address these areas, and we look forward to continuing to keep your home and yard protected.
-Jasmine
No Consistency
Every time my service date is announced, Aptive gives me "Monday" or "Tuesday" with no time stated. I cannot spend a whole day waiting for someone to show up. I have called each time, for over a year, asking what time slot is scheduled. Each time I'm reassured that the next time will be different.
I never see the same person twice. Every month there's a different person and some are not very interested in their job. I'm never sure if they bait the rat traps or not. It would help if the same person was assigned to the same customers each time.
September 2, 2025
Reply from Aptive Pest Control - San Jose
Hi Iris,
Thank you for sharing your experience with Aptive. We’re so sorry for the frustration caused by not receiving specific time frames and for the inconsistency with different service professionals. We completely understand how valuable your time is, and it’s clear we need to do better.
Your feedback about consistent service professionals and clearer communication on treatments is important to us, and we’ve shared it with our local operations team to review your account and improve your future visits.
Please reach out to us directly at socialmedia@goaptive.com with your account information so we can look into this further and do everything possible to address your concerns. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to make things right.
-Jasmine
Great work!
The technicians that come out are always professional, friendly and never dismiss my concerns. They’re always willing to treat additional areas and offer suggestions when needed.
September 13, 2025
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your feedback. We’re thrilled to hear that our service professionals consistently provide professional, friendly service and take the time to address all of your concerns. At Aptive, our team takes pride in going the extra mile to treat additional areas and offer helpful suggestions to keep your home protected from pests.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
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