Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... See more
Company replied
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Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... See more
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I really like this service. The technicians are communicative, and polite. They always ask if something specific has come up and needs to be addresses. They have separate products for rainy days. Thei... See more
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Aptive always let me know the day they are coming, arrive on the scheduled day, lets me know the time of arrival, asks about my specific concerns then notifies me when finished. Provides pictures to... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, United States
- 14154130540
We overthink pests so you don't have to.
4.3
Excellent
143 reviews
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Great work!
The technicians that come out are always professional, friendly and never dismiss my concerns. They’re always willing to treat additional areas and offer suggestions when needed.
September 13, 2025
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your feedback. We’re thrilled to hear that our service professionals consistently provide professional, friendly service and take the time to address all of your concerns. At Aptive, our team takes pride in going the extra mile to treat additional areas and offer helpful suggestions to keep your home protected from pests.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Susan,
Thank you for sharing your feedback. We’re thrilled to hear that you’ve found our pest control services to be consistent and thorough. At Aptive, we strive to provide effective, reliable service that keeps your home comfortable, and it’s wonderful to know that our efforts have made a difference for you.
-Jasmine
The service tech was amazing
The service tech was amazing! Friendly, knowledgeable, and quick.
Communicating with aptive is at best frustrating experience. All customer service is handled in call centers overseas, and they really can't help with anything. If you are looking to begin pest control service, stick with a company with U.S. based communication staff.
September 16, 2025
Reply from Aptive Pest Control - San Jose
Hi Joel,
Thank you for sharing your feedback. We’re thrilled to hear you had a great experience with our service professional and appreciate your kind words about their knowledge and friendliness. We also hear your concerns about communicating with our customer care team. At Aptive, we’re committed to providing both effective pest control and clear, helpful communication, and your feedback highlights areas where we can improve. Please reach out to us at socialmedia@goaptive.com so we can personally address any questions or concerns and ensure your experience reflects the high standard we strive for at Aptive.
-Jasmine
Customer requirements need to be…
Customer requirements need to be understood and responded to appropriately
September 7, 2025
Reply from Aptive Pest Control - San Jose
Hi Ramesh,
Thank you for your feedback. At Aptive, we take customer needs seriously and strive to fully understand and respond to each request appropriately. We’d love the opportunity to resolve any concerns you have, so please don’t hesitate to reach out to us directly at socialmedia@goaptive.com. Your input is invaluable, and we hope to provide you with a seamless experience in the future.
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Beth,
Thank you for sharing your feedback! We’re thrilled to hear that you had a great experience with our service professional. At Aptive, we take pride in providing professional, thorough, and reliable pest control, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words to the service professional and look forward to continuing to keep your home comfortable.
-Jasmine
Great service
Alize did amazing job taking care of the webs not just around the house but also in the backyard. She was punctual, professional, and explained everything clearly.
August 30, 2025
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that Alize provided a thorough and professional service, addressing webs around your home and backyard, while explaining everything clearly. At Aptive, we take pride in delivering attentive, knowledgeable, and reliable pest control, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words to Alize and look forward to continuing to keep your home comfortable.
-Jasmine
My experience has been hit or miss…
My experience has been hit or miss depending on who the technician is. The level of dedication is not with all the technicians or the office staff. Scheduling is an issue and communication around scheduling is less than adequate. I received on days notice for my last pest control visit which was not supposed to be till September 12th. I tried to postpone that visit till my scheduled visit on 9/12 and you tried to charge me $199.00!!! Just poor service from that aspect!!
August 29, 2025
Reply from Aptive Pest Control - San Jose
Hi Michael,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconsistencies in service and communication you’ve experienced. At Aptive, we strive to provide dedicated, professional service from every service professional and clear, reliable scheduling from our office staff, and it’s clear we fell short in your case. We also apologize for the confusion regarding the visit and associated charges. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, address these concerns, and work with you to ensure a smoother, more consistent experience moving forward.
-Jasmine
Pest Control
He took the time to clear away the spider webs around the building and on plants.
August 20, 2025
Reply from Aptive Pest Control - San Jose
Hi Chuck,
We’re glad to hear that our service professional took the extra time to clear away the spider webs around your building and plants. At Aptive, we take pride in providing thorough and attentive service, and it’s wonderful to know that this level of care made a difference for you. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home and property with the same attention to detail.
-Jasmine
Targeted, thorough pest control
Thorough, friendly, effective service as always! Our ant problem has finally been resolved, thanks to special targeted treatments. Aptive is a huge improvement over our last pest service. Highly recommend.
August 26, 2025
Reply from Aptive Pest Control - San Jose
Hi Pam,
Thank you for sharing your experience! We’re thrilled to hear that our targeted treatments have successfully resolved your ant problem and that you’ve noticed the difference Aptive provides. It’s wonderful to know our team’s thorough, friendly, and effective service has made such a positive impact. Your recommendation means a lot to us, and we truly appreciate your trust in Aptive.
-Jasmine
The service I receive seems moderately…
The service I receive seems moderately effective. We've always been "heavy" in spider and web infestation. Not sure we'll ever totally control this but I'd like to say its been reduced.
August 26, 2025
Reply from Aptive Pest Control - San Jose
Hi Freddy,
Thank you for sharing your experience with us. We’re glad to hear you’ve seen a reduction in spider activity, though we understand how challenging it can be to fully control pests when they’ve been persistent for a long time. At Aptive, our goal is to provide consistent, effective treatments that continue to push pest activity down over time. We’d love to review your service plan to make sure we’re targeting the right areas and maintaining progress. Please feel free to reach out at socialmedia@goaptive.com if there’s anything specific you’ve noticed or if you’d like us to take another look. We’re here to help keep things moving in the right direction.
-Jasmine
Excellent service
They explained everything clearly about their product and service.
August 19, 2025
Reply from Aptive Pest Control - San Jose
Hi Suneena,
Thank you for sharing your feedback! We’re glad to hear that our team took the time to explain our products and services clearly. At Aptive, we believe that informed customers are empowered customers, and it’s wonderful to know our efforts to provide clarity and understanding are appreciated.
-Jasmine
The technician was asked to let me know…
The technician was asked to let me know if the black boxes were empty or not and he did not get back to me.
August 13, 2025
Reply from Aptive Pest Control - San Jose
Hi Clara,
Thank you for sharing your feedback. I’m sorry to hear that our service professional didn’t follow up regarding the black boxes as requested. At Aptive, we take clear communication and thorough service seriously, and it’s important to us that your questions and concerns are addressed. Please reach out to us at socialmedia@goaptive.com so we can ensure this is resolved and provide the information you were looking for. We truly appreciate having you in the Aptive neighborhood and want to make sure your service experience meets your expectations.
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional demonstrated responsibility and professionalism. At Aptive, we strive to provide knowledgeable, reliable, and effective service with every visit.
We truly appreciate you choosing Aptive and look forward to continuing to protect your home.
-Jasmine
BUGS ARE GONE
IT WAS SO NICE TO HAVE HIM COME WHEN YOU TOLD ME HE WOULD. AS I HAVE BEENY ILL HE SPOKE TO MY DAUGHTER AND WENT TO WORK AND LEFT AFTER TELLING MY DAUGHTER HE WAS GOING.
August 6, 2025
Reply from Aptive Pest Control - San Jose
Hi Mary,
Thank you for sharing your experience. We’re so glad to hear that our service professional arrived on time and communicated clearly with your daughter. At Aptive, we strive to provide reliable, respectful, and attentive service, and it’s wonderful to know that made a difference for you during a time when you weren’t feeling well.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to take care of your home. Your feedback means a lot to our team.
-Jasmine
They notify me of their arrival time
They notify me of their arrival time. They are prompt and courteous asking what I need done. They are quick and then tell me what they found and what they did .
August 12, 2025
Reply from Aptive Pest Control - San Jose
Hi Lawrence & Joyce,
We’re so glad to hear that our team has been prompt, courteous, and communicative during your visits! At Aptive, we take pride in providing service that’s thorough and transparent, making sure you know exactly what was addressed and how.
Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!
-Jasmine
Our main concern was elimination of…spiders
Our main concern was elimination of spiders. A week later, many weds were back...indicating to me that either the webs ere knocked down but not sprayed, or the spay was ineffective for spiders. Disappointing
August 2, 2025
Reply from Aptive Pest Control - San Jose
Hi Bob & Deb,
Thank you for sharing your feedback. I’m sorry to hear that your spider issue has not been resolved and understand how frustrating it must be to see webs returning so quickly. At Aptive, we strive to provide effective treatments that address the root of the problem, and it’s clear we fell short in this instance.
I’d like the opportunity to review your account and the treatments performed so we can ensure your home receives the proper care. Please reach out to us at socialmedia@goaptive.com with your service address so we can address this promptly and work toward a solution that meets your expectations.
-Jasmine
We are very happy with the service and follow up.
We've been very happy with the scheduling, the technicians, and the follow up. We recommend them after having several problems with other companies.
August 8, 2025
Reply from Aptive Pest Control - San Jose
Hi Brent,
Thank you for sharing your experience! We’re thrilled to hear that our scheduling, service professionals, and follow-up have met your expectations. At Aptive, we take pride in providing reliable, thorough service and it’s wonderful to know our efforts have earned your trust, especially after past challenges with other companies.
We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.
-Jasmine
Excellent Service.
Show up on time and do quality work. Friendly people
that document their work in pictures.
August 6, 2025
Reply from Aptive Pest Control - San Jose
Hi Cher,
Thank you for sharing your experience with Aptive! We’re thrilled to hear our team has been punctual, friendly, and thorough while documenting their work. Providing reliable service with attention to detail is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your experience! We’re so glad to hear that our team has been punctual and thorough—that’s exactly the kind of service we aim to provide at Aptive Environmental.
Your trust means a lot to us, and we’re grateful to have you as part of the Aptive family. We look forward to continuing to deliver dependable, high-quality care for your home.
Thanks again for your kind words!
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Scott,
Thank you for your kind words! We’re thrilled to hear that your service was quick and effective—that’s exactly the kind of experience we aim to deliver at Aptive Environmental.
We appreciate you choosing Aptive and look forward to continuing to protect your home with care and efficiency.
Thanks again for trusting us!
-Jasmine
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