Had a sales person come to our AirBnB home that we were renting and asked to give information about the service. We had used Aptive at our home (but no longer subscribe) and were very familiar with th... See more
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Chase was very pleasant and did an excellent job taking care of our needs. The scheduling department has been horrible! We had been rescheduled six times before we finally had a technician show up at... See more
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I know they rotate but one in particular is a great girl, Shaunessey from Aptive Environmental, and the co workers always gives us a head ups first. My husband really appreciates this from her, so he... See more
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The picture are great. The service is very good. Technician seem known able. Phone operater was helpful. I'll recommend Aprive Pest Control highly.
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
10 S Cardinal Drive, Suite 100, 28403, Wilmington, NC, United States
- 19103485384
We overthink pests so you don't have to.
4.3
Excellent
284 reviews
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Like usual I needed to show the tech…
Like usual I needed to show the tech all the areas needing to be sprayed. I was unable to follow him so I hope he did as requested. Saw several dying roaches days later but they keep coming back.
September 19, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Robert,
Thank you for sharing your feedback. We’re glad to hear that you saw some results after service, but we understand how frustrating it is when pests continue to return. At Aptive, we strive to provide thorough and effective pest control, and it’s important to us that all areas needing treatment are properly addressed.
Please reach out to us directly at socialmedia@goaptive.com so we can review your account, ensure your service instructions are clearly noted, and schedule a follow-up if needed to address any ongoing issues. Your satisfaction and peace of mind are very important to us, and we appreciate the opportunity to improve your experience with Aptive.
-Jasmine
Outstanding service
outstanding, very nice interaction, tech knew his stuff, his products & my needs asking if I needed anything else
Zero bs (i like it!)
Zero sales pitch (i like it!)
September 24, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that your service was outstanding and that our team provided knowledgeable, attentive, and no-pressure service. It’s great to know our approach resonated with you, making sure your needs are met without any unnecessary sales, which is exactly what we aim for in the Aptive neighborhood.
We’ll be sure to share your kind words with the service professional who assisted you. Thank you for trusting Aptive with your home and for taking the time to recognize the service we strive to provide!
-Jasmine
Technician understood what I needed
September 23, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Mike,
Thank you for sharing your experience! We’re glad to hear that your Aptive service professional understood exactly what you needed. Our team strives to provide attentive, personalized service at every visit, and it’s wonderful to know that effort made a difference. We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected with the same care.
-Jasmine
They were to spray for spiders around…
They were to spray for spiders around my house and supposedly sprayed my yard. I called about the mistake and was told they would work me in. I am still waiting and the website are multiplying.when I signed the contract, I was told they would spray every month until winter. Also I understood that I would pay when they spray. Contract is on line and too small to read. I think they are taking advantage or the elderly.
September 13, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Ruth,
Thank you for sharing your experience. We truly value your trust in Aptive and take your concerns seriously. I’m sorry to hear that your service hasn’t been completed as expected and that our communication about scheduling fell short. Our goal is always to provide effective, reliable pest control and clear, transparent information about your services.
We want to make this right. Please reach out to us at socialmedia@goaptive.com so we can review your account, address the missed treatments, and ensure your service schedule and billing are accurate. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to resolve this.
-Jasmine
Your employees are very efficient and…
Your employees are very efficient and polite I have no complaints with your service thx
September 5, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Terry,
Thank you for sharing your feedback! We’re so glad to hear that our team has been efficient and polite, and that you’re pleased with your service. At Aptive, we strive to provide a comfortable, worry-free experience for all our customers, and it’s great to know we’re hitting the mark. We appreciate you being part of the Aptive community!
-Jasmine
Notify us before coming
Notify us before coming; inform us of what is found and how they intend to treat the condition; pleasant attitude
September 1, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Chad,
Thank you for sharing your feedback and for being a valued Aptive customer. We’re glad to hear that our team maintained a pleasant attitude during your service. We also appreciate your suggestions regarding advance notice and detailed communication about findings and treatments. At Aptive, we strive to provide clear, thorough, and professional service, and your input helps us continue to improve the experience for all our customers.
-Jasmine
Everything was fine
September 13, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Metta,
Thank you for sharing your experience! We’re glad to hear that your Aptive service met your expectations. Our goal is always to provide thorough, reliable pest control and make every visit smooth and worry-free. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to keep your space comfortable.
-Jasmine
The Technician was very knowledgeable…
The Technician was very knowledgeable and helpful, as soon as he finished the job and left I saw the results! Thank you so much for a job well done .👍
August 28, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Gloria,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was knowledgeable, helpful, and that you saw immediate results. At Aptive, we take pride in providing effective, reliable, and thorough pest control so our neighbors can feel confident their homes are protected. We appreciate your trust in our team and are always happy to help with any future concerns.
-Jasmine
Service was a little “bumpy” at first
Service was a little “bumpy” at first. Maybe things will be better in the future.
August 19, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Dorothy,
Thank you for sharing your feedback. I understand how a bumpy start can feel discouraging, and I appreciate your patience as we work to earn your confidence. At Aptive, we want every customer to feel that their service is reliable and consistent, and I’d like to make sure we’re on the right track for you moving forward.
If you notice anything specific that isn’t meeting your expectations, please reach out at socialmedia@goaptive.com so we can review your account and make adjustments as needed. We value having you in the Aptive neighborhood and look forward to showing you the smooth, dependable service you should expect from us.
-Jasmine
good service and communication
August 20, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Russell,
We’re glad to hear you’re happy with the service and communication from our team. At Aptive, we take pride in providing attentive, reliable, and effective pest control, and it’s wonderful to know that reflected in your experience. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home with the same level of care.
-Jasmine
After explaining the situation…
After explaining the situation regarding spray, we came to an agreeable solution.
August 22, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Jackson,
Thank you for sharing your feedback. We’re glad that we were able to come to a solution that worked for you. At Aptive, we strive to listen to our customers and ensure that every service meets your needs. We truly appreciate your time and for trusting us with your home.
-Jasmine
James was great
James was great! He was friendly and informative. Listened to everything I said and offered helpful suggestions.
August 25, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Danielle,
Thank you for sharing your experience! We’re thrilled to hear that James was friendly, attentive, and provided helpful suggestions tailored to your needs. At Aptive, we take pride in having service professionals who listen carefully and ensure our neighbors feel informed and confident about the pest control solutions we provide. We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home safe and comfortable.
-Jasmine
It did not take but a couple of days to get a large amount of ants in my kitchen.
I started seeing ants two days after they sprayed the kitchen. I also asked the representative if he’d spray under a bed he said they don’t do that.
August 8, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi James,
Thank you for sharing your feedback. I’m sorry to hear that you’ve continued to see ants after your recent service and that the area under your bed wasn’t treated. I completely understand how frustrating it can be when pests aren’t fully addressed, and it’s not the level of service we aim to provide at Aptive.
I would love the opportunity to personally review your account and coordinate with our service team to ensure your home is properly treated. We can discuss the best approach to address the ant activity and provide guidance on areas that require special attention.
Please reach out to me directly at socialmedia@goaptive.com so we can schedule a follow-up and make sure your home receives the protection you expect. We truly appreciate your feedback and the chance to improve your experience.
-Jasmine
All of your employees are helpful…
All of your employees are helpful courtesy and are willing to answer you questions
August 16, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Elaine,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our team has been helpful, courteous, and responsive to your questions. At Aptive, we pride ourselves on providing not only effective pest protection but also a friendly and informative experience for our customers.
We truly appreciate you choosing Aptive and look forward to continuing to keep your home protected.
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Audrey,
Thank you for sharing your feedback! We’re glad to hear that your service professional was able to refill the traps around your home. At Aptive, our goal is to provide thorough, effective pest protection while making sure your home and property are properly cared for.
We truly appreciate you choosing Aptive and look forward to continuing to help keep your home comfortable.
-Jasmine
Peace of mind
I’ve been a customer now for 3 years, I’ve had a number of different technician's and never had a bad experience. They always call ahead with a realistic arrival time, listen to my concerns and carry out the proper treatment plan.
August 16, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Christopher,
Thank you for taking the time to share your experience and for being a valued Aptive customer for the past three years! We’re thrilled to hear that our service professionals consistently provide timely, attentive, and effective service. Listening to your concerns and carrying out the proper treatment plan is exactly the level of care we strive to deliver at Aptive.
We truly appreciate your loyalty and look forward to continuing to protect your home for many years to come.
-Jasmine
Polite and professional
I like that i get an email letting me know my appointment is coming up
And I get a text message letting me know exactly when they will be here. During my appointment they are very polite and professional. After my appointment I get pictures and a review of what they did. Aptive Pest Control is a great company. I'm very happy with the results.
August 5, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Will,
Thank you for sharing your experience! We’re thrilled to hear that our reminders, real-time updates, and post-service reports have made your experience convenient and transparent. We’re also glad our team has been polite and professional during your appointments. At Aptive, we take pride in providing thorough and reliable pest control, and feedback like yours lets us know we’re achieving that goal.
-Jasmine
They stayed until all areas were…
They stayed until all areas were addressed. They gave me extra traps to replace used ones. They were polite and professional.
May 19, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Paula,
Thank you for sharing your experience! We’re glad to hear our service professionals took the time to thoroughly address all areas and provided you with extra traps to keep things under control. Politeness and professionalism are core values at Aptive, and it’s great to know they reflected that during your visit. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Aptive Technician successfully…
Aptive Technician successfully exterminated a large hornet's nest enveloping a tree in our yard.
July 24, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Mike,
Thank you for sharing your experience. We’re so glad to hear that our service professional was able to safely and successfully remove the large hornet’s nest from your yard. Situations like that can be stressful, and at Aptive we take pride in addressing them quickly and effectively to help restore your peace of mind. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home and yard.
-Jasmine
Technician was polite and friendly
Technician was polite and friendly. He was very thorough and didn’t rush through the treatment of our house or yard.
July 23, 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Jennifer,
Thank you for taking the time to share your experience! We're so glad to hear that your service professional was both friendly and thorough. At Aptive, we believe that quality service starts with care and attention to detail, and it's great to know that was reflected during your visit. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of dedication.
-Jasmine
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