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Aptive Pest Control - Wilmington (Sales) Reviews 

284
TrustScore 4.5 out of 5

4.3

10 S Cardinal Drive, Suite 100, 28403 Wilmington, NC, US


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Rated 1 out of 5 stars

Had a sales person come to our AirBnB home that we were renting and asked to give information about the service. We had used Aptive at our home (but no longer subscribe) and were very familiar with th... See more

Rated 5 out of 5 stars

Chase was very pleasant and did an excellent job taking care of our needs. The scheduling department has been horrible! We had been rescheduled six times before we finally had a technician show up at... See more

Company replied

Rated 5 out of 5 stars

I know they rotate but one in particular is a great girl, Shaunessey from Aptive Environmental, and the co workers always gives us a head ups first. My husband really appreciates this from her, so he... See more

Company replied

Rated 5 out of 5 stars

The picture are great. The service is very good. Technician seem known able. Phone operater was helpful. I'll recommend Aprive Pest Control highly.

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Wilmington (Sales)

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 10 S Cardinal Drive, Suite 100, 28403, Wilmington, NC, United States

  • 19103485384
Promotion box for Aptive Pest Control - Wilmington (Sales)

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

284 reviews

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4.3

All reviews

(284)

26,396 reviews in the last 12 months

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Rated 5 out of 5 stars

Well done

Well done. Immediate results.

October 17, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi there,

Thank you for sharing your feedback. We’re glad to hear that you’re seeing immediate results from your service. At Aptive, we take pride in delivering effective, reliable, and professional pest control solutions for every home.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.

-Jasmine

Rated 5 out of 5 stars

Before and after pics

The technician advised me before arriving what he would be addressing on the visit. I texted that I wanted him to look for a specific issue. As I was not home at the time he sent me before and after pictures to show he had in fact done as I had requested.

October 23, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi William,

Thank you for sharing your feedback. We’re glad to hear that our service professional communicated clearly before the visit and took the time to address your specific request. Providing before-and-after photos is one way we strive to keep our customers informed and confident in the work being done. At Aptive, we take pride in thorough, transparent, and customer-focused service.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide reliable and effective service for your home.

-Jasmine

Rated 5 out of 5 stars

Aptive technicians keep you informed

I was not there when the Aptive tech. arrived. He called me to let me know he was on his way which I really appreciated. I let him know that large roaches were seen the day before. He let me know that he would definitely take care of the problem. He notified me when he when he was finished and what he had done plus sent pictures. I felt confident of the treatment.

October 23, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Marye,

We’re so glad to hear that our service professional kept you informed every step of the way and that the photo updates gave you confidence in the treatment! At Aptive, we strive to provide thorough, transparent, and effective service so you can feel assured your home is protected, even when you’re not there. Thank you for being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

The Expectation for Care and Cleaness

There has been good care as I have seen better treatment for bugs. There are outdoor critters that are quite obvious in our large yard. I am at an age that the help of a company like Aptive Pest Control is important.

October 14, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Adrian,

Thank you for sharing your feedback. We’re glad to hear that you’ve noticed good care from our team, and we understand that outdoor critters can be especially challenging in a large yard. At Aptive, we take pride in providing effective pest control and support that our customers can rely on, especially when it makes a real difference in your home and comfort. We truly appreciate you being part of the Aptive neighborhood and for trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

The tech was polite

The tech was polite, knowledgeable, and friendly.

October 11, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Theresa,

We’re so glad to hear that our service professional was polite, knowledgeable, and friendly! At Aptive, we take pride in having service professionals who not only deliver effective pest control but also make the experience pleasant and personable. Thank you for being a valued part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Expertise of employee Isaac

Expertise of employee Isaac. He checked all areas and treated anything that looked suspicious. Was very concerned and explained what he found and how it was treated.

October 18, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Doris,

We’re so glad to hear that Isaac provided such thorough and attentive service! At Aptive, we take pride in our team’s expertise and their dedication to checking every area, explaining findings, and ensuring your home is properly treated. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great communicators

They have always been prompt, efficienct, great communicators as well as good listeners while attending to my requests

October 18, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Sonya,

We’re thrilled to hear that our team has been prompt, efficient, and attentive to your requests! At Aptive, we take pride in clear communication and listening closely so we can provide the best pest control service possible. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Issac was very knowledgeable and very…

Issac was very knowledgeable and very through. I am very pleased that I went with Aptive!

October 16, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Ronnie,

Thank you for sharing your experience! We’re thrilled to hear that Issac was knowledgeable and thorough during your service. It’s wonderful to know that you’re pleased with your decision to go with Aptive.

We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and attention.

-Jasmine

Rated 4 out of 5 stars

Treating for German roaches a little…

Treating for German roaches a little high priced. There way better with outdoor pest than indoor pest

October 8, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Michael,

Thank you for sharing your feedback. We understand your concern regarding pricing, and we truly appreciate you bringing it to our attention. At Aptive, we strive to provide effective solutions for both indoor and outdoor pests, and we’re constantly reviewing our services to ensure the best results for our customers.

If you feel that your indoor service could be improved or would like us to review your treatment plan, please reach out to us at socialmedia@goaptive.com. We’d be happy to make sure your home is fully protected and that you’re satisfied with the results.

We appreciate you being a part of the Aptive neighborhood and allowing us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Issac called me when I had a question…

Issac called me when I had a question and was very helpful. He was very informative and supplied me the information I needed.

October 14, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Charlene,

Thank you for sharing your feedback! We’re thrilled to hear that Issac was helpful and took the time to provide the information you needed. At Aptive, we pride ourselves on ensuring our team is knowledgeable and responsive, and it’s wonderful to know Issac delivered that experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Our tech James really helped out &…

Our tech James really helped out & explained how he was going to combat our mice problem.

October 14, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Stevie and Christian,

Thank you for sharing your feedback! We’re glad to hear that James took the time to explain his approach and help address your mice concern. At Aptive, we pride ourselves on having knowledgeable service professionals who provide clear guidance and effective solutions, and it’s wonderful to know James delivered that experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Had a great experience

Had a great experience

October 5, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Alexandra,

Thank you for sharing your feedback! We’re thrilled to hear that you had a great experience with Aptive. Providing effective pest control along with friendly, professional service is always our goal, and we’re glad it showed during your visit.

We truly appreciate you being part of the Aptive neighborhood and for giving us the opportunity to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great service

The service technician was prompt and explained everything that he was doing. He made sure to take care of my list of tasks. Great job!

October 11, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Tina,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional was prompt, thorough, and attentive to your list of tasks. At Aptive, we take pride in providing not only effective pest control but also service that is informative and tailored to each customer’s needs.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Responsiveness

October 11, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Jerry,

Thank you for taking the time to share your feedback! We’re glad to hear that you’ve found our team responsive. At Aptive, we take pride in providing timely, reliable service while keeping our customers informed and confident in the care we provide.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Show respect.

They do whatever you want them to do.

October 8, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Cheryl,

Thank you so much for sharing your experience! At Aptive, we pride ourselves on providing flexible, personalized service that meets the unique needs of every customer. It’s wonderful to hear that our team was able to do exactly what you needed. We truly value having you as part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.

-Jasmine

Rated 5 out of 5 stars

came to door explained plans spray…10/7/25

came to door explained plans spray outside of home

October 8, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Gail,

Thank you for sharing your experience! At Aptive, we strive to make every visit clear and straightforward by explaining our plan and taking care of your home efficiently. We’re glad our team could address your needs and ensure your home is comfortable and protected. We truly value having you as part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Great job

The Aptiv team always does a great job of communicating their tasks and findings. Always professional and friendly.

September 28, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Sue,

Thank you so much for sharing your feedback. We’re thrilled to hear that our team has been professional, friendly, and clear in communicating their tasks and findings. At Aptive, we strive to provide service that is both thorough and approachable, and it’s wonderful to know that our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to provide the highest level of service for your home.

-Jasmine

Rated 5 out of 5 stars

Latest Aptive experience.

I received my notice from Ian saying he was on the way. When he arrived he was great about asking if I had any concerns and then told me what he was going to do. He did everything he said he would and then notified me that he was leaving. It was a very nice interaction.

October 3, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Barbara,

Thank you for sharing your experience! We’re thrilled to hear that Ian provided clear communication, addressed your concerns, and completed the service exactly as promised. At Aptive, we strive to provide professional, thorough, and courteous service for every customer, and it’s wonderful to know Ian delivered a positive and seamless experience.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected!

-Jasmine

Rated 2 out of 5 stars

Technician left my wood gate open and…

Technician left my wood gate open and my dogs got out. Had to find them last night and it took 3 hours! Luckily I found them all.

September 30, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Shawn,

Thank you for sharing your experience. I completely understand how stressful it must have been to have your dogs get out, and this is not the level of care we expect from our Aptive service professionals. I’ve shared your feedback with our team to ensure extra attention is given to securing gates and property during visits. We truly appreciate you being a part of the Aptive neighborhood, and we’re committed to making sure your future services are safe and handled with the care you deserve. Please don’t hesitate to reach out at socialmedia@goaptive.com if you’d like to discuss this further.

-Jasmine

Rated 5 out of 5 stars

Great service :) Super friendly and…

Great service :) Super friendly and informative. Thank you!!

September 26, 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Kimberly,

Thank you for taking the time to share your experience! We’re thrilled to hear that you found our service friendly and informative. At Aptive, we pride ourselves on providing reliable, effective, and personable pest control, and it’s wonderful to know our team delivered that for you.

We truly appreciate your trust in Aptive and look forward to continuing to protect your home.

-Jasmine

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