Had a sales person come to our AirBnB home that we were renting and asked to give information about the service. We had used Aptive at our home (but no longer subscribe) and were very familiar with th... See more
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Chase was very pleasant and did an excellent job taking care of our needs. The scheduling department has been horrible! We had been rescheduled six times before we finally had a technician show up at... See more
Company replied
I know they rotate but one in particular is a great girl, Shaunessey from Aptive Environmental, and the co workers always gives us a head ups first. My husband really appreciates this from her, so he... See more
Company replied
The picture are great. The service is very good. Technician seem known able. Phone operater was helpful. I'll recommend Aprive Pest Control highly.
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
10 S Cardinal Drive, Suite 100, 28403, Wilmington, NC, United States
- 19103485384
We overthink pests so you don't have to.
4.3
Excellent
284 reviews
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Reply from Aptive Pest Control - Wilmington (Sales)
Hi Allan,
We really appreciate you taking the time to share this, thank you. It’s great to hear David did a great job during your service visit, that kind of feedback means a lot to our team at Aptive.
At Aptive, we want you to feel confident that everything is handled with care, consistency, and attention to detail every time we visit. Thanks for choosing Aptive and trusting us with your home, we truly appreciate you.
-Jasmine, Aptive Care Team
Not happy with results to date.
March 25, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi George,
I appreciate you taking the time to share your feedback, even though I hear that the results so far haven’t met your expectations. At Aptive, I take concerns like this seriously because the whole point of our service is to make your home feel consistently protected and cared for.
I want to make sure this is fully handled for you, not just acknowledged. If you’re open to it, please reach out to socialmedia@goaptive.com so I can review your service history, take a closer look at what’s been done, and help identify what adjustments may be needed to improve results moving forward. At Aptive, the mindset is “we’ve got this handled,” and I’d really like the opportunity to get this properly handled for you.
-Jasmine
I like that the agent checks in with me…
I like that the agent checks in with me personally to find out our needs before beginning the service visit. Then, he follows up with me after the treatment to notify me of any concerns.
April 14, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
We’re so glad you’ve had a positive experience and that the team takes the time to check in with you beforehand and follow up after the service, Christine! That kind of communication and attention to your needs is exactly what we aim for, and it’s great to know it’s been helpful for you. Thanks for trusting Aptive to handle your pest control needs!
-Alexis
I was not even here so my service was…
I was not even here so my service was not done. I need another time for the service to be completed. I will not pay for something that was not done.
April 16, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Ann,
Thank you for letting us know, and we completely understand your concern. If you weren’t home and the service couldn’t be completed as expected, that’s something we want to make right.
At Aptive, we aim to make sure every visit is clearly communicated and fully handled, and it sounds like we need to get your service rescheduled so it can be completed properly. Please reach out to us directly at socialmedia@goaptive.com so we can set up a new appointment at a time that works for you and ensure your service is taken care of the right way.
-Jasmine
Everything goes smoothly with Aptive…
Everything goes smoothly with Aptive Pest Control
April 11, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Pamela,
Thank you for the great feedback. We’re glad to hear everything has been running smoothly with your service, that’s exactly what we aim for at Aptive. We truly appreciate you trusting us with your home, and we’re happy to know things are consistently being handled without any issues. If you ever need anything in the future, we’re always here and ready to help keep it handled for you.
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
It’s great to hear you received great service and found our team helpful during your treatment, William! We’re glad everything went smoothly and met your expectations. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!
-Alexis
Very poor communication regarding…
Very poor communication regarding appointment time. Did not know if treatment was planned for a.m. or p.m. & I had previous commitment for Saturday. Unable to contact to r/s. He texted that he treated outside but backyard was.locked so he didn't have access. Need to r/s appointment for interior & exterior treatment.
April 12, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Debby,
Thank you for taking the time to share this feedback. We’re sorry to hear about the confusion around your appointment window and the difficulty you had getting in touch to reschedule. That’s not the experience we want for you with Aptive.
Clear communication and reliable coordination are a big part of making sure your service feels simple and truly handled from start to finish. It sounds like we missed the mark here, especially with timing clarity and ensuring full access for your treatment, and we understand how frustrating that must have been given your prior commitment.
We’d appreciate the opportunity to take a closer look at your appointment and get your interior and exterior service properly rescheduled in a way that works for you. Please reach out to us at socialmedia@goaptive.com so we can get everything back on track and make sure this is handled the right way moving forward.
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Wilson,
Thank you for sharing this, we really appreciate it. At Aptive, we’re glad to hear your service professional provided a great personal interaction, that connection makes a big difference in the overall experience. We always aim for service that feels approachable, respectful, and easy to talk through, so you feel confident everything is clearly handled. Thank you for choosing Aptive and trusting us to keep things handled for your home.
-Jasmine
Great experience
Easy to work with. The workers have all been polite, well groomed, as well as efficient and knowledgeable. Aldo very prompt.
April 2, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Barbara,
We really appreciate you taking the time to share this feedback, and it’s great to hear your experience with Aptive has been easy and positive from start to finish. Our service professionals take pride in being polite, well-prepared, and efficient while also bringing the knowledge needed to get the job done right, so your recognition means a lot. We also love hearing the promptness stood out, that reliability is something we work hard on every day. At Aptive, we’ve got this handled, and we’re always here whenever you need us.
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Glen,
Thank you for taking the time to share this! We’re glad to hear you had a good experience with Aptive, and it means a lot to know our team is meeting expectations. We work hard to make sure your pest concerns are fully handled, and we appreciate you being part of the Aptive neighborhood. If you ever need anything or have questions between visits, we’re always here to help.
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
We truly appreciate your feedback, Nancy! Hearing that the service was handled with friendliness, knowledge, and careful effort means a great deal to us. Thank you for choosing Aptive and for being part of our community. Our team looks forward to handling your pest concerns for years to come!
-Alexis
My service tech was prompt
My service tech was prompt, efficient, and very professional. He even complimented my garden on the way out!
April 8, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
We love to hear this, Claire! We're thrilled to hear that our team was prompt, efficient, and professional. It's always wonderful to know that our service professionals are making a positive impression, and we're glad he appreciated your garden as well. Your feedback and perfect rating mean a lot to us, and we look forward to continuing to provide you with excellent service. If you ever need anything, please don't hesitate to reach out. Thanks for being the best part of Aptive!
-Alexis
The tech that came to the house was…
The tech that came to the house was extremely helpful and courteous
April 3, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Thanks for sharing this with us, Jean & Pat! We're so glad our service professional was helpful and courteous during their time at your home. Providing Exceptional service is our priority, and it's great to know we met your expectations. It's always a pleasure to handle your pest concerns, and we're grateful to have you as a part of Aptive!
-Alexis
My Tech is always polite and efficient
April 2, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Janice,
Thank you for taking the time to share your feedback! We’re glad to hear your service professional is always polite and efficient. At Aptive, we work hard to make sure every visit is thorough and properly handled, so our customers can feel confident their home is in good hands.
We appreciate you choosing Aptive and for being part of the neighborhood we’re proud to serve.
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Paul,
We’re thrilled to hear your service was both timely and effective! At Aptive, we make sure every detail of your pest concerns is fully handled, so you can relax knowing your home is protected and cared for.
-Jasmine
Always prompt and great communication
Always prompt and great communication, always love the follow up text with pictures showing what was done during the visit. Next level
March 21, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Bennie,
Thank you for sharing your experience! We’re thrilled to hear that our team’s prompt service, clear communication, and follow-up texts with photos are making a difference. At Aptive, we take pride in making sure every visit is fully handled, so you can see exactly what’s being done and have peace of mind knowing your home is protected.
We truly appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!
-Jasmine
Professional service
Always very communicative before and after arrival. They let you know the areas they focused on and really help to eliminate those unwanted pest. Branden was great.
March 23, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi there,
Thank you for sharing your experience! We’re so glad to hear that Branden and the rest of our Aptive team have been communicative and thorough with your service. Keeping you informed and addressing those unwanted pests is exactly the kind of care we aim to provide.
We’re proud to know your home is being handled with attention and professionalism. Thanks for trusting Aptive, we’re always here to make sure your pest concerns are fully handled so you can enjoy your space worry-free.
-Jasmine
Technician clearing explained what he…
Technician clearing explained what he was going to do during the visit. Sent me pics on things to watch & made some good recommendations
March 13, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Karen,
Thank you for sharing your feedback! We’re glad to hear that our Aptive service professional provided clear explanations, sent helpful pictures, and offered recommendations you could rely on.
At Aptive, we take pride in making sure every visit is handled thoroughly and professionally, so our customers feel informed and confident about their home. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Branden was great!
Branden was great! Prompt, helpful and professional! Highly recommend.
March 20, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Karin,
We’re thrilled to hear that Branden provided such prompt, helpful, and professional service! At Aptive, we take pride in making sure every visit is handled with care and attention so our customers can feel confident in their home’s protection. Thank you for trusting Aptive and for your recommendation, we’ve got this handled!
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Tardia,
Thank you for sharing your experience! We’re glad to hear that our service professional was both pleasant and informative.
At Aptive, we take pride in making sure every visit is handled with care, professionalism, and clear communication so you feel confident in your home’s protection. We appreciate you trusting us to keep things handled the right way!
-Jasmine
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