Had a sales person come to our AirBnB home that we were renting and asked to give information about the service. We had used Aptive at our home (but no longer subscribe) and were very familiar with th... See more
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Chase was very pleasant and did an excellent job taking care of our needs. The scheduling department has been horrible! We had been rescheduled six times before we finally had a technician show up at... See more
Company replied
I know they rotate but one in particular is a great girl, Shaunessey from Aptive Environmental, and the co workers always gives us a head ups first. My husband really appreciates this from her, so he... See more
Company replied
The picture are great. The service is very good. Technician seem known able. Phone operater was helpful. I'll recommend Aprive Pest Control highly.
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
10 S Cardinal Drive, Suite 100, 28403, Wilmington, NC, United States
- 19103485384
We overthink pests so you don't have to.
4.3
Excellent
284 reviews
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Great work
Great work. Very pleasant and efficient staff member. A pleasure to deal with.
February 5, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi there,
Thank you for taking the time to share your experience and for choosing Aptive. We’re so glad to hear that your service professional was pleasant, efficient, and made the visit a positive experience. Delivering friendly and reliable service is what we strive for every day, and it’s wonderful to know it made a difference for you. We truly appreciate you being part of the Aptive family and look forward to continuing to care for your home.
-Jasmine
Responsive and great representation in…
Responsive and great representation in the field
January 27, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi John,
Thank you for taking the time to share your experience. We’re glad to hear that our team has been responsive and provided great representation in the field. Delivering professional, reliable service while making our customers feel supported is exactly what we strive for at Aptive.
We truly appreciate you choosing Aptive to care for your home and for recognizing our team’s efforts.
-Jasmine
Shaunesee is awesome
Shaunesee is awesome! Very knowledgeable and a wealth of information! Always kind and courteous and very personable! I would recommend her and Aptive to anyone!
January 27, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Lisa,
Thank you so much for sharing this, we love hearing feedback like this. This service professional truly embodies the level of care, knowledge, and professionalism we strive for at Aptive, and it’s great to know she made such a strong impression. Taking the time to educate, listen, and build real rapport is such an important part of the experience, and we’ll be sure to pass along your kind words to her. We appreciate you recommending both the service professional and Aptive, and thank you for being part of the Aptive community.
-Jasmine
The technician arrived on time and did…
The technician arrived on time and did a through job.
January 23, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Karen,
Thank you for sharing your experience. We’re glad to hear your service professional arrived on time and took the time to do a thorough job, that consistency and attention to detail are important to us at Aptive.
We appreciate you choosing Aptive and being part of the Aptive neighborhood. Thank you for trusting us with your home, and we look forward to continuing to provide you with reliable, high-quality service.
-Jasmine
Ian took the time to explain what was…
Ian took the time to explain what was being done and what needed to be done. He is always pleasant and informative.
January 31, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi there,
We’re thrilled to hear that Ian took the time to explain everything and provided such a pleasant and informative experience! At Aptive, we take pride in having service professionals who listen, communicate clearly, and ensure every customer understands the work being done to protect their home. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
Hard working in terrible January weather.…
She came out in horrific weather to treat our house in January. I told her to go home, just skip this month. She said no. She treated outside and even came back to the door to say goodbye.
She has come here several times. She is Always a pleasure!!
January 30, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Jodi,
Thank you for taking the time to share your experience. We’re so glad to hear that our service professional went above and beyond, even in challenging weather, and that she consistently provides friendly and thorough service. Dedication and care like hers are exactly what we aim to provide at Aptive.
We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to deliver the high-quality, attentive service you’ve come to expect.
-Jasmine
Shaunessey the bug girl
They continue to try to get rid of problem.
Shaunessey is very helpful, explains well and patient. She takes her time with each person. Very diligent! Active tries to meet your needs and words with you
January 30, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Betsy,
We’re thrilled to hear that Shaunessey has provided such attentive and patient service! At Aptive, we take pride in having service professionals who listen carefully, explain each step clearly, and work diligently to meet each customer’s unique needs. Your feedback is a wonderful reminder of why we do what we do, and we truly appreciate you being a valued part of the Aptive neighborhood.
-Jasmine
Excellent communication for the…
Excellent communication for the technician. She arrived on time and confirmed the areas to be treated. She sent pictures after completion. Excellent customer service.
Thank you!
January 22, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Joy,
Thank you so much for taking the time to share this kind feedback. We’re really glad to hear that your service professional communicated clearly, arrived on time, and took the extra step to confirm treatment areas and follow up with photos.
That level of communication and transparency is something we truly value at Aptive, and it’s great to know it made a difference in your experience. We appreciate you trusting Aptive with your service and for being part of the Aptive neighborhood.
Thank you again for choosing Aptive and for the kind words, they mean a lot to our team.
-Jasmine
Tech was Super
I appreciated the tech called/text before he arrived that is very important because I have to put up my dogs and it is harder once the tech arrives because they know a stranger is around. I also appreciated the photos and explanation of what all he did. Lastly- he was in- did the job- briefed me and was out-
January 20, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Arthur,
Thank you for sharing your experience with Aptive. We’re glad to hear our service professional called and texted before arrival, that kind of communication is so important, especially for pet owners. We’re also happy to hear the photos, explanations, and efficient service made the visit smooth and stress-free. Providing clear, respectful, and thorough service is exactly what we strive for. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust in our team.
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Gary,
Thank you for sharing your feedback about Aptive. We’re glad to hear that your experience has been positive across the board. Providing reliable, friendly, and thorough service is what we strive for, and it’s always rewarding to know it makes a difference. We truly appreciate you choosing Aptive and for being part of the Aptive neighborhood.
-Jasmine
Very knowledgeable employee that works…
Very knowledgeable employee that works with me for my concerns
... I'm very happy.
January 23, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Wayne,
Thanks so much for sharing this with us! We’re really glad to hear our service professional took the time to listen to your concerns and provide knowledgeable support. That kind of care and communication is something we truly value at Aptive. We appreciate you choosing Aptive and being part of the Aptive neighborhood, and we’re happy to know you’re feeling confident and taken care of.
-Jasmine
The service is very expensive for what…
The service is very expensive for what you get.
January 16, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Kermit,
Thank you for sharing your feedback. I’m sorry to hear that you feel the value of our service didn’t meet your expectations. At Aptive, we strive to provide thorough, effective pest protection and ensure that every home in our neighborhood is well cared for.
We truly appreciate your perspective, as it helps us continue to evaluate and improve our services. If you’d like to discuss your experience or the services provided in more detail, please feel free to reach out to us directly at socialmedia@goaptive.com. We want to make sure every customer feels confident in the protection and value they receive from Aptive.
-Jasmine
Inconsistency
We have asked numerous times for there to be a note put in our file about the technicians coming later in the day so someone can be home for indoor spraying. 80% of the time that do not come at those times which causes us to not be able to have the inside of our home sprayed and therefore we are not getting what we paid for. We have had some great technicians and then others that do not do a great job.
January 16, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi there,
Thank you for taking the time to share this with us. We understand how frustrating it is when notes and preferences aren’t consistently followed, especially when it affects your ability to receive the interior service you’re paying for.
At Aptive, we aim to respect our customers’ schedules and make sure service is completed as expected. It’s disappointing to hear that the requested arrival times haven’t been met as often as they should be, and that this has led to missed interior treatments. We truly appreciate you pointing this out, and we also value your feedback about the service professionals who have done a great job.
We’d really like the opportunity to review your account, reinforce your scheduling preferences, and work toward a solution that helps ensure your interior services are completed moving forward. Please reach out to us at socialmedia@goaptive.com so we can look into this further and make things right.
Thank you for being part of the Aptive neighborhood and for choosing Aptive. We appreciate the chance to improve your experience.
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Phil,
Thanks for taking the time to share this with us. Seeing ant activity after a service can definitely be frustrating, and that’s not the experience we want for our Aptive customers.
Ant issues can sometimes take a bit of follow up, especially if colonies are active nearby, but we’d really appreciate the chance to look into your account, review your recent service, and make sure we’re doing everything we can to get this under control for you. Please reach out to us at socialmedia@goaptive.com when you can so we can work toward getting this resolved.
Thank you for being part of the Aptive neighborhood and for choosing Aptive. We appreciate the opportunity to help make things right.
-Jasmine
Very nice tech who was easy to talk to…
Very nice tech who was easy to talk to and took good care of us.
January 16, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi John,
Thank you for sharing your feedback! We’re glad to hear that our service professional was personable, easy to talk to, and took great care during the service. At Aptive, we take pride in having friendly, professional service professionals who make sure our customers feel heard, informed, and confident in the work being done.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Lucy,
Thank you for sharing your feedback! We’re glad to hear that our service professional made the process visible and transparent for you. At Aptive, we take pride in keeping our customers informed and confident in the work being done, while providing thorough and professional service.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Michelle,
Thank you for sharing this! We’re thrilled to hear that everyone you’ve interacted with at Aptive has made such a positive impression. Our team works hard to provide friendly, knowledgeable service, and it’s wonderful to know that it shows. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
It’s always nice to have the same…
It’s always nice to have the same person visit since they know what I want and expect.
January 7, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Candice,
Thank you for sharing this. We’re glad to hear how much you value having the same Aptive service professional, that familiarity and understanding of your preferences really does make a difference. Consistency and personalized care are important to us, and it’s great to know that this has been your experience. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate you.
-Jasmine
I know they rotate but one in…
I know they rotate but one in particular is a great girl, Shaunessey from Aptive Environmental, and the co workers always gives us a head ups first. My husband really appreciates this from her, so he can move things around. They announce their arrival, being at home , I also appreciate the info, and tell us when she leaves to give me an up date on what she found or not. We really like the people and advice they give.
January 15, 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Bob and Julie,
Thank you for sharing your experience! We’re thrilled to hear that Shaunessey and the rest of our team provide attentive, knowledgeable, and courteous service. It’s wonderful to know that the advance notices, clear communication during visits, and helpful advice make a positive difference for you and your husband. Our goal at Aptive is always to provide service that is thorough, professional, and personalized, and it’s great to hear that reflected in your experience. We’ll be sure to pass along your kind words to Shaunessey and the team. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Marc,
Thank you for sharing your experience! We’re thrilled to hear that Shaunessey has provided outstanding service. At Aptive, we take pride in our team’s dedication, professionalism, and attention to detail, and it’s wonderful to know that commitment has made a difference for you.
We truly appreciate you choosing Aptive and being part of our community. Your feedback means a lot to our team and inspires us to continue delivering the exceptional service you’ve come to expect.
-Jasmine
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