American Passport & Visa International Reviews 306

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Six days before an international trip, we realized that my passport would be 3 days less than 6 months before we returned. I called APVI Express on Sunday morning, spoke with a friendly, knowledgeable... See more

Rated 5 out of 5 stars

I am working in Saudi Arabia and had to go through the visa process to get my wife to come and live with me here. APVI, more specifically, Mr. Karim Benni, guided me through the confusing process and... See more

Rated 5 out of 5 stars

Karim was very professional--perhaps too professional! He was quick to give advice and to answer questions. Although he is understandably busy, he was sure to make time to answer questions by phone or... See more

Rated 5 out of 5 stars

What's better than getting you passport without all the usual headaches, delays, hassles, etc. associated therewith? Nothing. I have personally had to go through this process a few times now as my... See more

Company details

  1. Visa Consultant

Information provided by various external sources

APVI provides US passport and travel visa services: Passport online application, lost and renewal processing. Travel Visa Requirements and application Information.


Contact info

5.0

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!!

I had such a great experience! Karim was so helpful throughout the entire process and I can't recommend APVI enough! My whole family goes here for their visas and now I know why!

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Quick & Easy Process

I was able to obtain the Visa in about a week. The best part is that you get a Visa specialist that guides you through the entire process. They told me exactly which documents I needed and made the process super easy.

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Speedy turnaround

Speedy turnaround. With less than a week to obtain a Russian visa, I checked out several agencies. They all said it would take 12 days or 8-10 days for expedited service. A few didn't even offer expedited service. Since our flight was in a week, none of these options worked. When I contacted APVI, they said they could obtain a visa within 24 hours of receiving my application and support (e.g. passport, photos, itinerary). They undersold themselves. My application arrived at 10:30 am on Tuesday. By 5:50 pm the same day, I had received a Fedex tracking number. My visa was on the way and would arrive the next day, a week earlier than the other visa service companies. Shafa and the rest of the APVI team know their stuff. I highly recommend them They are knowledgeable, efficient, helpful and friendly. You won't be disappointed! Thanks APVI!

March 4, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience obtaining a Russian visa with the help of APVI. Online application was easy to follow, APVI customer service representatives were knowledgeable and very helpful when contacted by phone with questions. Visa arrived promptly. I highly recommend APVI and will use their services again.

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

APVI made the Russian Visa obtaining…

APVI made the Russian Visa obtaining experience painless. Gaining a Russian Visa can be a tedious, time consuming, and frustrating process. However, APVI certainly earned their fee by making the process almost routine. They patiently walked me through the steps. I highly recommend using their service. I will not hesitate to use their services again.

February 1, 2020
Unprompted review
Rated 5 out of 5 stars

Visas to travel to Russia

We needed Visas to travel to Russia on a trip this coming spring. We thought we knew which type of visa to apply for but were not sure so we called APVI and they helped us to decide. Later, during the application process, we spoke again to make sure our submissions were accurate and then about a half hour after we submitted the applications, APVI called and asked for clarification for one item and made the needed correction. We submitted all necessary paperwork and received our passports with visas incorporated back in less than two weeks. Great service! Thank you, APVI.

December 27, 2019
Unprompted review
Rated 5 out of 5 stars

Johnny and his team of passport experts were amazing.

I realized 6 days before traveling to Mexico that my kid's passports were expired. I am a big fan of calling a service and talking to a human before committing $500. I called and a lovely person named Johnny answered. He was so patient with me as I asked all my questions. The process is a bit complex, even for a techie, but Johny guided me through it with ease. I cannot recommend them enough. We got our passports with 2 days to spare!

Here's to HUMAN CUSTOMER SERVICE.

December 25, 2019
Unprompted review
Rated 5 out of 5 stars

Great service from APVI

Great service from APVI. I needed a Russian business visa. Their specialist knew every detail that needed to be correct for the visa to be approved. It gave me peace of mind. I’ll definitely work with them again.

November 26, 2019
Unprompted review
Rated 5 out of 5 stars

Best Passport/Visa Service on Earth

Wow. If you have any Passport or Visa needs... USE APVI! In my rush to get a visa renewed I inadvertently sent my passport to DC on Friday - completely forgetting I had an international flight on Tuesday of the next week. They went WAY above and beyond in helping me get my passport back in time for my flight. So far as driving to the FedEx location to help find my passport to turn it around. Once I got back from that trip they expedited my initial visa requests at lighting speed. Communication was amazing the entire process. THANK YOU APVI!!

October 16, 2019
Unprompted review
Rated 5 out of 5 stars

Easy, smooth and guided process

It was my first time. This is a tough process when you start reading in Internet, BUT honestly, I found APVI and EVERYTHING was EASY and smooth.

I was guided step by step... from the first minute.

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

Truly outstanding service and…

Truly outstanding service and follow-up. Shafa was very clear with what the requirements for a Russian visa were, and the different options open to me. Very prompt with vetting the application details, and providing instructions to mail application and passport. Additionally, was diligent in keeping me informed on the time-line at the Embassy in processing the visa, and then shepherding the return of the visa and the passport. I am very grateful. Thank you!

October 4, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look