Fantastic prices, order was despatched next day (ordered at night) received my order within 5 days. Packaged well. Kept updated by email. Will definitely be buying from again.
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See what reviewers are saying
Excellent and professional service! Victoria called me regarding an issue with my order. She provided a solution and my order came within a few days. Items were packed well and arrived on time. W... See more
My family are quite active so they can be hard to catch but when I ordered some products for my baby sister, AQ went above and beyond to ensure she got them, even after missing her twice. I appreciate... See more
Fast delivery, great products - been wanting UFD curl magic but couldn't find it anywhere at a reasonable price. Thanks to you guys at AQ my wash and gos are popping and my wallet is still intact.
Company details
About Afroquarter
Written by the company
What is AQ Online?
The ultimate spot for haircare and beauty products online. Shop with ease and convenience for your straight, wavy, curly, coily and kinky hair. Don’t let us convince you! Come and see for yourself.
About AQ Online
AQ online stands for Afro Quarter Online. We are a black-owned company based in Birmingham, United Kingdom. We always had a deep passion for textured kinky hair and a drive to try a range of different products.
After numerous unpleasant experiences both in-store and online. We decided to make a change and create a space for people of colour.
This change was particularly important to us because we wanted to see more people who looked like us sell our products with the right information and knowledge and expertise.
That is why AQ Online was built on the quote "Be the change you want to see"
Our aim
We aim to contribute positively to our community by being a leading black-owned retailer. The black lives matter movement is at the core of what we do and we aim to provide transparency and safe products at your doorstep.
Contact info
PA103 SP/ACE, Technology Centre, Glaisher Dr,, WV10 9RU, Wolverhampton, United Kingdom
- 07380178434
- Care@aqonline.co.uk
- aqonline.co.uk
4.7
Excellent
414 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Fab 1st order
Easy to operate website, checkout process quick. Estimated delivery times accurate notification of shipment and delivery. And a check in follow up email great company
July 30, 2023
Quick and easy purchase
Easy to order from on their website. Quick delivery. All items neatly & securely boxed. Very happy with what I have ordered. Will definitely return. Thank you!
July 23, 2023
Great customer care
I made a mistake with the ordering but it was rectified and delivered promptly. There was good communication throughout and the parcel was received right on time and very well received. Thank you for your great service and customer care. 💕 Thoroughly recommended and products care devine
August 3, 2023
Unprompted review
It was quick and easy
It was quick and easy
The email communication was good so I knew the update. The only thing was Royal mail didn't give me the right update and delivered when I wasn't expecting it. Other than that great.
August 5, 2023
Unprompted review
Came quick and well packaged!
August 2, 2023
Unprompted review
Trustworthy
The product is real and the delivery was fast! Will be using this website in the future. Thank you
July 27, 2023
Unprompted review
Amazing service!
My items arrived quickly, well packaged and as described.
I was even given a free sample, which was awesome!
I will be back to order more products soon.
Thank you.
July 9, 2023
good service
July 2, 2023
The product is great.
July 10, 2023
Unprompted review
Good communication and updates
Kept me informed of late arrival of a product and even offered a refund or discount. I decided to wait for the product as appreciated the gesture. Packaged well too!
May 29, 2023
Amazing customer service
May 3, 2023
Reply from Afroquarter
Thank you for your kind words!
We're so glad to hear that you had a positive experience with our customer service.
We're always here to help!
Thanks,
Victoria
Products as described
Products as described, very happy with the service. I wish you could sell the texture release kit!
May 8, 2023
Reply from Afroquarter
Hi Anna,
Thank you for your review!
We're glad to hear that you're happy with the service.
We keep begging Avlon to provide us with the full kit, but it is only available to salons and certain distributors for now😭
Fingers crossed for the future🙏🏾
Thanks,
Victoria
All products delivered quickly
All products delivered quickly. Many thanks.
May 5, 2023
Unprompted review
Reply from Afroquarter
Thank you for taking the time to leave a review!
We're glad to hear that you received your products quickly, and we hope you enjoy them.
Please don't hesitate to reach out to us if you have any questions or concerns in the future.
Thanks again!
- Victoria
Great service and products
Great service and products. I really like the fact that I was kept informed as to when products were shipped and when to expect delivery.
April 26, 2023
Reply from Afroquarter
Thank you for taking the time to share your positive experience with our service and products.
We're thrilled to hear that you appreciated our efforts to keep you informed throughout the shipping and delivery process.
We look forward to serving you again soon!
- Victoria
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