Just the best provider of quality water filters that fit our Samsung American fridge freezer after Samsung changed the fitting and the code. Great value products delivered on time every time. Great cu... See more
Company replied
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Review summary
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Reviews shaping this summary
We've been using AquaCure for a while now and honestly couldn't recommend them highly enough. Brilliant products, brilliant service and a team that genuinely goes above and beyond. If you're looking f... See more
Company replied
I was having a problem after changing my water filters. There was no water coming out if the tap! After a while fiddling with it accessed their website chat option and chatted with Mike who diagnosed... See more
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We've been working with Aqua Cure since 2009 and they've always been great. Deliveries are always on time and correct too. They're always there for any help we need and their team- managed by the love... See more
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Company details
- Water Filter Supplier
- Hot Water System Supplier
- Water Pump Supplier
- Water Purification Company
- Water Softening Equipment Supplier
- Water Treatment Supplier
Written by the company
Aqua Cure are one of the UK's leading suppliers of water treatment and purification products for use in domestic, commercial and industrial environments. We offer a wide range of solutions to solve all your water problems, from simple water taste improvement to complex scale control.
Contact info
Units 3a & 3b Dakota business park, Dakota Way, L40 8AF, Burscough, United Kingdom
- +44 (0) 1704 516916
- sales@aquacure.co.uk
- aquacure.co.uk
4.8
Excellent
368 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
I am in regular contact with the account manager, who is always happy to help & resolves any queries with a speedy response, great support
January 31, 2023
Unprompted review
Francesco was very professional in…
Francesco was very professional in explaining the coffee related filtration systems available.
A learning experience indeed
January 14, 2023
Unprompted review
Ordered 23/12 email receipt on 3/01 and…
Ordered 23/12 email receipt on 3/01 and still not received!
3rd time I have ordered from you and this is first time I have complained!
January 13, 2023
Reply from Aqua Cure
Good Morning,
We're really grateful and appreciate you taking the time to share your rating with us. On this occasion, I have escalated this to our customer service manager who will investigate where we could have done better for you. They will be in touch to ensure any issue is resolved appropriately.
Kind Regards,
The Aqua Cure Team
Good value product.arrived on time
December 8, 2022
Simple to use website
December 5, 2022
Hmmn
Hmmn, initially I was impressed.
However, the tap arrived with no fitting to connect to a filtered water pipe (or a specification for the fitting, so I’m guessing now). So I’ve ordered my ‘best guest’ and it hasn’t arrived.
December 2, 2022
We paid for next day deliveries
We paid for next day deliveries. Our first order took a week to arrive having been sent out five days late. The second order was despatched two days late. Our requests for reduced carriage charges have not received a response.
November 4, 2022
Reply from Aqua Cure
Good Afternoon,
We're really grateful and appreciate you taking the time to share your rating with us. On this occasion, I have escalated this to our customer service manager who will investigate where we could have done better for you. They will be in touch to ensure any issue is resolved appropriately.
Kind Regards,
The Aqua Cure Team
prompt and efficient service
Good company to deal with. Special mention to Max as he's always very helpful.
November 16, 2022
Unprompted review
Great company to deal with!
Great company to deal with!
Ben is especially helpful.
Happy to assist even when sending him random requests, he will go out of his way to help.
November 16, 2022
Unprompted review
Aqua Cure Recommended
Aqua Cure (Ben in particular) are always a pleasure to deal with. Communication is first class and delivery is always prompt. An excellent supplier.
November 16, 2022
Unprompted review
Accurate description and prompt delivery
November 1, 2022
Francesco is incredibly helpful
Francesco is incredibly helpful, knowledgeable and friendly, always a pleasure to deal with.
September 29, 2022
Excellent service and quality product
Excellent service and quality product. Received on time.
Thank you
July 9, 2022
Great company to deal with!
July 3, 2022
Always good service.
May 9, 2022
good service
May 6, 2022
Product arrived in a timely way.
May 6, 2022
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