Aqualine Ltd - aqualine.com 

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Rated 5 out of 5 stars

We had a bespoke sauna installed by aqualine last year in London. They have been really great to work with and we are so delighted with the results. Gary is really helpful and a fountain of knowledge... See more

Rated 5 out of 5 stars

We were really pleased with the sauna supplied for the Llanberis project for DIY SOS. The quality of the product and the finish were excellent, and it integrated well into what was a challenging and t... See more

Rated 4 out of 5 stars

I ordered a sauna from these guys and then panicked as my order stayed in processing for a few days, however I called them and they called me back and reassured me as soon as they had a delivery date... See more

Rated 5 out of 5 stars

Purchased a single person sauna and all of team at aqualine were consistently helpful leading up to my decision to purchase. Adam was very helpful indeed in sorting an issue regarding EMF's. It took... See more

Company details

  1. Sauna Store

Written by the company

UK's Leading Retailer of Saunas, Steam Rooms, Hot Tubs, Cold Tubs & Wellness Equipment


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Rated 3 out of 5 stars

2 person sauna

2 person sauna delivered 2 weeks after ordering so not the 5-7 days as advertised. Delivery drivers were a bit 'jobsworth' but they did eventually help us run the large package down a short slope when we took full responsibility for it. No problems with install after getting it all out of the packaging which is substantial but still not perfect as there were a couple of pinch points where the product had not been fully protected. The Chinese quality is a bit hit and miss. Had to glue the seat which was poorly fixed together with staples which project and are sharp; it also has some rough timber which cannot be seen once assembled.
Some of the wood work is also poor and flimsy but the Chinese have ensured that this is hardly visible and when fully assembled the cabin stiffens up.
Some blemishes on the front glazed panel which is a shame as overall it looks quite good. The glass door is poorly fitted and so will have to adjust to ensure durability over time. The floor is very flexible and could have been made stiffer and so I wonder how long it will last.
The controls all seemed to work but have not used it yet and will update these comments in due course.

January 27, 2022
Rated 5 out of 5 stars

Ashley from Aqualine has been extremely…

Ashley from Aqualine has been extremely helpful. My orders have included a sauna fire, sauna coals and some ancillary bits. On all occasions Ashely has dealt promptly with my enquiries and orders. I would be happy to recommend Aqualine to anyone.

January 22, 2022
Unprompted review
Aqualine Ltd - aqualine.com logo

Reply from Aqualine Ltd - aqualine.com

Hi John, Thank you for the great feedback and enjoy your Sauna. Ashley

Rated 5 out of 5 stars

Great Quality & Great Price

I am a holistic health practitioner and I have chosen Aqualine saunas as one of the leading brands in the industry.

Apart from their very reasonable prices, the quality of the saunas and their support is great. I had my sauna for over 8 years now with no working issues at all.

I can definitely recommend their products.

Thank you.

January 20, 2022
Unprompted review
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Reply from Aqualine Ltd - aqualine.com

Thank you for your fantastic review. It's great to have such amazing feedback from a professional and we hope to service you for many years to come.

Rated 5 out of 5 stars

Just want to give a big shout out to…

Just want to give a big shout out to these guys
From start to finish real professional
Also quality of sauna is amazing
I’ve advanced cancer ♋️ and it helps me on a huge scale…
Had a issue with a couple of bulbs no problem they sent replacements straight away no fuss
Highly recommend

5 ⭐️

December 6, 2021
Unprompted review
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Reply from Aqualine Ltd - aqualine.com

We are extremely proud that our product is helping you manage your wellness. Thank you for your review.

Rated 5 out of 5 stars

Received my med 2 person sauna and…

Received my med 2 person sauna and can't be more happier, excellent service and quality product. Would highly recommend

October 22, 2021
Unprompted review
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Reply from Aqualine Ltd - aqualine.com

Thank you for the recommendation, Enjoy the Sauna.

Rated 5 out of 5 stars

Advice was excellent

Advice was excellent, ordered a Harvia sauna from them arrived as promised, communication always returned promptly, very friendly people, competitive prices

October 21, 2021
Unprompted review
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Reply from Aqualine Ltd - aqualine.com

Thank you for your review and your continued business Jason.

Rated 5 out of 5 stars

Very impressed with the quality of the…

Very impressed with the quality of the sauna, straightforward to install and noticing immediate benefits from our regular sauna sessions.

October 21, 2021
Unprompted review
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Reply from Aqualine Ltd - aqualine.com

We are very pleased you are impressed with your Sauna Ian. Thank You for your review.

Rated 5 out of 5 stars

Great Sauna and Superb End to End Service

If you are looking for a good quality Sauna package for a realistic price I can absolutely from personal experience recommend Aqualine. Having spent a lot of time (months) researching the purchase of a traditional finish style Sauna with the stones etc I ordered the Saunamed from Ashley@Aqualine. The Sauna was delivered exactly as promised and it works incredibly well. The temperature stabilises at exactly 80 degrees and the quality of the wood and cabin is excellent. I wouldn’t hesitate to recommend Aqualine to anybody looking to make a purchase of this kind. When first looking into what I was going to buy in terms of a home Sauna the whole thing was relatively daunting and I would have saved myself a lot of hassle by going straight to Aqualine. This is the main reason I wanted to write this review so other people in the position I was in can save a lot of hassle and should go to Aqualine as I can tell you from personal experience they get the job done.

October 20, 2021
Unprompted review
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Reply from Aqualine Ltd - aqualine.com

Hi Jim,

Thank you for such a fantastic review and enjoy your Sauna.

Ashley

Rated 5 out of 5 stars

Exceptional Service received from the…

Exceptional Service received from the off. Very knowledgeable and patient staff who made me feel at ease every step of the way. Absolutely delighted with my new Sauna and can't wait for friends and family to come visit so they can see the finished product!

October 20, 2021
Unprompted review
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Reply from Aqualine Ltd - aqualine.com

Hi Jordanne,

Thank you for your review! I hope the family enjoy the Sauna as much as you do.

Ashley

Rated 4 out of 5 stars

Great product, but does not fit 6 persons

Easy to order, delivered on time, and good communication in answering questions. We got the SaunaMed 4-6 Person Luxury Cedar FAR Infrared Sauna EMR, with assembly service. The installer was excellent and all went smoothly. Although it’s not complicated to install, it does take considerably longer than the 30 minutes advertised, even for the installer. Also, beware that the 4-6 person capacity for the model we got is an overestimation. It fits 2 average-sized persons comfortably, 3 so so, 4 is really pushing it, 4+ persons is virtually impossible. Otherwise, the sauna works really well and we're happy.

August 25, 2021
Unprompted review
Rated 4 out of 5 stars

Worth ordering a sauna from

I ordered a sauna from these guys and then panicked as my order stayed in processing for a few days, however I called them and they called me back and reassured me as soon as they had a delivery date from the couriers it would be delivered the next week. However they had a week delay but they let me know and it was delivered within 3 weeks later. This was a good service and faster than many others out there. I would recommend them.

August 8, 2021
Unprompted review
Rated 5 out of 5 stars

Would recommend!

I have to admit, when I looked into buying from these guys I was a little skeptical as I couldn't see many reviews around. They actually have quite a few on their own website so worth checking there if you're interested.

I purchased my sauna about a month ago so it's early days I guess, but I was really pleased so far. Professionally dealt with over the phone and the amount knowledge these guys have is great! Nothing was too much trouble and they know their stuff! I actually phoned one of their competitors for some info and I have to say they weren't half as helpful as Aqualine.

If I have any issues with aftercare etc then I'll update this review. Good experience so far. And a great product. Easy to assemble and a nice finish. Been using it most days which has been amazing. Especially with everything closed at the moment. Thanks.

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Bought a sauna from this company. Excellent customer care prior to and after purchase. They also provided an installer who was brilliant. Sauna arrived super quick and installation was booked within couple of days of it arriving. Only thing I needed to arrange was an electrician to hook up the light and heater. Having done a lot of research I was pleased I chose this company. Would definitely recommend.

July 1, 2019
Unprompted review

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