AquariumPlants.com Reviews 

2,159
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordered plants over a week ago and no response from the company except order (and money) received. Sent several emails but no response. I tried this company over a couple of others i used in the past... See more

Rated 5 out of 5 stars

This company has never disappointed me. Healthy, well developed plants with lush, trailing root systems. I've been doing business with aquariumplants.com for a long time and will continue to do so b... See more

Rated 5 out of 5 stars

The plants are quality and arrive in excellent condition every time I have probably ordered a water lily and/or aquarium plants about 6 or more times. Reliable packaging and Shipping notification... See more

Rated 5 out of 5 stars

This is one of a few live plant shops that will ship to Hawaii at a reasonable price. My order was filled promptly and the plants arrived in excellant condition. It would be helpful if the plants we... See more

Company details

  1. Aquarium Shop

Information provided by various external sources

freshwater aquarium plants aquatic plants CO2 aquarium substrate "freshest aquarium plants in the industry"


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(2,159)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good, but...

I ordered a few plants and they all arrived healthy, except for the salvinia minima which was all brown and only a few looked like they could survive. Other than that Aquariumplants.com is excellent

April 16, 2024
Rated 5 out of 5 stars

Really impressed, would absolutely order again!!

I inquired if the plants I wanted were in stock and rec'd an almost immediate reply that they were. My order was shipped really, really quick and the plants arrived in beautiful condition. Now it's up to me to keep them going :)

April 9, 2024
Rated 5 out of 5 stars

Healthy plants!

All plants arrived healthy and with a reasonable quantity of stems. I’ll be ordering from here again, without a doubt!

April 9, 2024
Rated 5 out of 5 stars

First their plants are ful,l healthy…

First their plants are ful,l healthy and lain so its v easy to pick up with out damaging them.

They are beautiful plants and within an hour after plantng they stand up straight and lovely. The root systems are complete and easily plant. The fish love them.

April 5, 2024
Rated 1 out of 5 stars

Beyond rude and disrespectful to…

Beyond rude and disrespectful to customers. This is an ongoing issue with AquariumPlants.com
Look at their customer complaints on the Better Business Bureau. They keep getting the same response from customers who they made mistakes with orders and they respond with nasty messages and hate towards customers. They’re not professional and don’t care about customers. I never received any tracking information on my live plants shipment. I have to know when the plants are delivered so I can get them out of the cold so they don’t freeze. Not asking much to expect them to provide shipping info. I paid for shipping that comes with tracking. But they don’t want to understand that they’re in the wrong and attack me. I have a valid complaint against them with the BBB go see the response they sent me on the BBB site to understand how unprofessional they are

April 5, 2024
Rated 5 out of 5 stars

Great

Great!

Purchased my plant and it came in a timely manner! didn’t need any customer service but the amazon sword mother pot i purchased was very large and very healthy.

April 5, 2024
Rated 5 out of 5 stars

would recommend

plants all came in great condition. so far i dont see any hitchhiker snails or anything. this is my second time ordering from here and im happy with it. plants are always decent size and a few stems for stem plants.

April 5, 2024

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