Aquatica Bath Reviews 131

Goran from the Sales Department provided excellent service. Shipping was promptly and professionally arranged.

The ordering and shipment was efficient and swift. Excellent service.

Excellent service and the equipment is first class.

This was our first home improvement project and it came out awesome.

Although I don’t often write reviews, l was compelled to write this review about Aquatica, their product and customer service. My new Sensuality bathtub has exceeded all of my expectations for its beauty and elegance, and is now the focal point of my newly remodeled bathroom. My sales representative Goran Stankovic was extremely helpful and knowledgeable in answering any and all of my questions. Goran went above and beyond in providing exceptional customer service. I would highly recommend Aquatica products and service to anyone.

Love our Aquatica bathtub! It is well made and a joy to use. It arrived on time and we received excellent service throughout the order process. Highly recommend!

Beautiful tub. Very happy with it. Have received many complements.

High quality product with great customer service. I have purchased two bathtubs online from Aquatica and would highly recommend this company.

Beautiful tub and excellent customer service.

Outstanding customer service! I felt appreciated from beginning to end and am so satisfied with our Purescape freestanding tub. It’s beautiful, comfortable and retain heat for hours. What a wonderful centerpiece to our new bath.

What a beautiful tub! I love it!
It is the statement piece in my 40 sq. ft
bathroom. I soak and it feels as if I am in a hot tub.....I have been known to soak for a full hour which is bliss!
I am 5’7” and can sit and extend my legs fully in the 55” tub. We probably should have raised the shower head a few inches higher than it was in my last tub/shower combo.

Poor customer service, great product though

Excellent customer service and fabulous products!!!

The team was wonderful to deal with throughout the entire process. One contact in the sales department helped me with order, answered all questions even as they came up along the way with the remodel. Resulted in smooth sailing with the install. Always prompt in returning calls and email. Only caution is the lead time for the order was a lot longer than expected but it wasn’t an issue as my project was slowed down at one point. Also my tub was a brand new model and first to me made so that impacted the time too. Highly recommend. Customer service (Jarek) was fantastic! Tub is awesome and the website was very helpful with all the specs for a DIYer. I now have my dream bathroom!

I ordered a rather unusual bath tub from Aquatica last December. Ordering from North Carolina, I found myself working with sales reps in Poland, Washington State and who knows where.
Ultimately I received the tub about 6 weeks after the original date advised.
Product was intact, delivery smooth. Very expensive, probably 200% of true value. Due to the unusual triangular shape of the tub that worked in my bath space, I ate the cost and moved on.

First of all, my tub is absolutely beautiful!!!
All the way through the process Aquatica USA was thorough, kind and, consistent. I was contacted by Aquatica, the day of delivery, to let me know my tub was on its way, gave me the approximate time it would arrive. It did so, literally, within 30 minutes of their estimated "time of delivery". ...not the "between 10 and 4" time frame. It was packed remarkably well.
I am very pleased with Aquatica USA and, I will order from them again.

Excellent product and service. I would definitely go through them again!

From my first chat to the delivery of my purchase Aquatica was incredibly helpful. I would highly recommend this company both for its outstanding service and its product.

I had a great experience with the company. The website was easy to navigate and when I couldn't find a part I was looking for, the person I interacted with on Chat was very knowledgeable. I purchased a freestanding bathtub, installation kit and headrest.

Our purchase of our tub was awesome! Handled extremely well from the point of purchase to delivery.