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Review summary

Created with AI, based on recent reviews

Considering 437 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, noting the efficiency and ease of their overall experience. Many people appreciate the quick delivery times and the detailed tracking information provided, which helps them stay informed about their orders. Reviewers often mention that their packages arrive on time, and sometimes even earlier than expected, in good condition. However, some people were dissatisfied with the delivery service, reporting issues such as packages being left in incorrect locations or without notification. A few customers also experienced problems with tracking updates not being timely or accurate, leading to confusion about their order status.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise fast... See more

Product

Users describe ambiguous interactions with product. Many customers praise the fast delivery, with items... See more

Service

Reviewers highlight positive aspects of service. Many customers express satisfaction with the fast service,... See more

Order

Consumers find order experiences to be ambiguous. While many reviewers praise the speed of delivery, with... See more

Website

Reviewers mention ambiguous feedback about the website. Some customers praise the site for being easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I thought Aquiline was the delivery company (not just tracking) and was confused when the recipient got a package from Amazon (I had ordered it through E-Bay). I was concerned that she didn't get the... See more

Rated 4 out of 5 stars

While eBay was frustrating with a suspension of my account immediately after purchasing item..Aquiline was my only source of information/contact on my purchase, so with that, I’m very grateful!! I was... See more

Rated 4 out of 5 stars

I had never heard of Aquiline before ordering this item off of Ebay. Their tracking was spot on and updated regularly. Item was delivered in good shape and when stated.

Rated 5 out of 5 stars

My package was dispatched on 9th November 2025 from Texas and delivered to Miami on 11th November 2025 in perfect condition, well before my expected delivery. I was easily able to track online via the... See more


Company details

  1. Courier and Delivery Service

Written by the company

Aquiline Tracking: Simplified Package Tracking at Your Fingertips Aquiline Tracking is your go-to service for effortless package tracking. Just enter your tracking number, and get instant access to detailed tracking information across a vast network of carriers. Key Features: Global Coverage: Track packages from over 200 countries with support for more than 1,200 carriers. Trusted by leading eCommerce giants like Amazon, eBay, Walmart, Etsy, and Target, Aquiline Tracking connects you to a global network of postal services, last-mile couriers, freight forwarders, and local delivery services. Automatic Carrier Detection: Our intelligent algorithm automatically identifies the carrier for your parcel, saving you time and simplifying the tracking process. You can also manually select a carrier if needed. Email Alerts: Stay updated on your package's journey with email notifications. Receive alerts whenever there’s a status change, so you’re always in the know about your shipment’s progress. User-Friendly Interface: Tracking your parcels has never been easier. Our intuitive platform allows you to monitor all your shipments effortlessly, ensuring you have full visibility without any hassle. Absolutely Free: Enjoy all these features at no cost. Aquiline Tracking makes it simple and affordable to keep track of all your deliveries, with no hidden fees. At Aquiline Tracking, we aim to offer our users a reliable and efficient solution for tracking their packages, allowing you to focus on what matters most. Join us today and experience the future of package tracking.


Contact info

4.0

Great

TrustScore 4 out of 5

510 reviews

5-star
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Replied to 8% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

My experience...

What made my experience so great was the fact that my order came sooo FAST! I was so happy and excited to see how quickly my item was delivered to me!!

January 2, 2026
Unprompted review
Rated 3 out of 5 stars

Service needs improvements

The item was delivered on the day it was due. Not only that but it was a next day delivery just before Christmas. However, my gripe is that whilst I received an email at 17.02 that the item had been delivered, no time nor location was given, (It did not fit in my letterbox and I was out at the time). I looked outside in the dark but could not see anything. At 00.37 the next day an email arrived saying when it had been delivered and where the item had been deposited, but I only read it on the following morning. Delivery had indeed been on the due day at 16.36 but it had been left outside overnight in the rain. Luckily, it was not stolen or damaged. Suggestions for improvement. Offer text as well as email notification notice; offer a delivery window and/or safe place option; synchronise notifications with real time events - i.e. delivery to be advised at the time and not eight hours later.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy, Unprofessional and Unscrupulous

I purchased something on Ebay and Aquiline Tracking facilitated part of the shipping. Their part of the shipping process was slow and the tracking information provided only worked intermittently. I did eventually receive my package. However afterwards I received an unsolicited email from Aquiline Tracking requesting that I leave them a positive review regarding my experience in exchange for an Amazon gift card. To be clear I wasnt asked to post a review outlining my actual experience and feelings. I was asked only to post a positive review. I made it clear to Aquiline Tracking that it was a violation of Trust Pilot's terms of service to incentivize reviews, positive or otherwise. I made it clear that they should have asked me for my honest review that reflected my actual experience. I also made it clear that I would be reporting them to Trust Pilot and the BBB for terms of service violations and fraud. Steer clear of this company as they are clearly untrustworthy, unprofessional and unscrupulous.

December 29, 2025
Unprompted review

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