What I like the most about your company is your customer service. When I ordered an item that was on back order, I was contacted when it was sold out, and offered an option to cancel or replace for so... See more
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Fantastic thank you. I needed a magnetic scarf pin and found the brand I wanted on this website when I couldn't find it elsewhere. The pin was cheaper than my other ones and arrived very quickly.... See more
Bought 2 different types of hijab- the viscose jersey and the Lycra jersey. The viscose jersey hijab was hands down the most beautiful, comfortable hijab I have ever worn. They are lightweight and hav... See more
Company replied
Beautiful abaya it arrived to me super fast which surprised me since I live in the U.S. Material feels soft not stiff and the details are beautiful, it came with a matching hijab which makes it easi... See more
Company details
Written by the company
We're a family run modest fashion brand, tailoring clothing to modest womens needs. Ranging from stylish Abayas to elegant Hijabs.
Contact info
1 Princess Parade, Lancashire, M147FS, Manchester, United Kingdom
- +44(0)1612099512
- info@arabesqueabaya.com
- arabesque-elegance.co.uk
4.0
Great
275 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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The abayas looked gorgeous online
The abayas looked gorgeous online, so I purchased it since the 05th Sept 2022 and till date I have not received my abayas. My last communication from the buyer stated I would receive my orders not later than 16th September 2022. I can successfully confirm that I have not receive any more update from the buyer, no replies back partaining my refund as I found an alternative due to the late delivery. My order of the 2 abayas purchased are still on transit even after paying £24 as delivery charge for express delivery.
As a first time customer, I am really displeased with this service.
September 20, 2022
Terrible customer service and return policy
Terrible customer service! I ordered some hijabs that are way too small to be even termed as hijab, rather they should be scarf. When I started live chat with them that I want to return them, they simply said we can't accept return due to hygiene reasons even after I mentioned that they are unused and in the packaging that came with them. This is completely unacceptable. The business doesn't know customers rights and are making stupid policies. Opening paypal case to resolve the issue. But I will never recommend anyone to purchase from this website.
September 12, 2022
Unprompted review
Good hijabs would recommend
August 17, 2022
High quality clothing
Fast delivery and the quality of the clothing was at a very high standard. I love my items!
July 16, 2022
What I like the most about your company…
What I like the most about your company is your customer service. When I ordered an item that was on back order, I was contacted when it was sold out, and offered an option to cancel or replace for something of equal value. I also am very impressed with your large selection of beautiful Abayas, and how quickly the orders are processed and shipped out. Please continue providing us with your beautiful taste in modest clothing
June 10, 2022
Didn't expect the quality of the the…
Didn't expect the quality of the the product to be so low, very disappointed with the purchase.
I thought Arabesque have good quality product like it shows in their website.
May 8, 2022
Great service and good quality items
Great service and good quality items. Would prefer more options for shipping which are cheaper.
May 1, 2022
Thanks very nice Products
March 2, 2022
I’ll be a returning customer!
Great value products and quick dispatch/delivery. Thank you!
February 16, 2022
Amazing price
February 14, 2022
Arabesque is amazing your dresses 👗…
Arabesque is amazing your dresses 👗 are so beautiful the materials are fantastic 😍 love them
February 5, 2022
I have not received my items nor any…
I have not received my items nor any correspondence regarding my order despite emailing your customer service.
January 3, 2022
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