Beta Brands Reviews 270

TrustScore 3.5 out of 5

3.7

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Rated 2 out of 5 stars

After purchasing the time crisis deluxe bundle I was excited for it to arrive, and upon opening the box i was informed by the instructions that you need to stand a certain distance away from your te... See more

Rated 2 out of 5 stars

ArcadeGamer posted my item in just a flimsy padded bag, which had the result of my items packaging being crushed on one side. Luckily the item itself has been ok so far. I don't understand why they di... See more

Company replied

Rated 5 out of 5 stars

One of the quickest and easiest online purchases I've ever made. Great online security, James double checked and contacted me personally to process order. Thumbs up! Also the postage was very qui... See more

Rated 5 out of 5 stars

Although there were a couple of mistakes through warehouse they went above and beyond to make sure my son had the best birthday and received his present in time. Thankyou so much Brandon we really ap... See more

Company details

  1. Video Arcade

About Beta Brands

Written by the company

Bringing our customers a wide variety of latest and greatest products whilst offering exceptional service and trust.


Arcade Gamer
Arcade Gamer - Arcade1Up arcade cabinets, pinball machines and more.
arcadegamer.com.au


Lollipop
Lollipop Camera - Australia's most beloved smart baby monitor
lollipopcamera.au


Bird Bike

Bird Bike - Streamlined designer electric bikes.
birdbike.com.au


EV Rider
EV Rider - Scooters, bikes, helmets - we get you e-riding in no time.
evrider.com.au


Gamers Direct
Gamers Direct - Latest products at the best prices for all avid gamers.
gamersdirect.com.au


Contact info

3.7

Average

TrustScore 3.5 out of 5

270 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service. Excellent sale.

One of the quickest and easiest online purchases I've ever made.
Great online security, James double checked and contacted me personally to process order. Thumbs up!
Also the postage was very quick, and tracked along the way.
Absolutely will purchase from again. No hesitation.

5 stars all round. Thankyou again!

May 18, 2022
Rated 5 out of 5 stars

Highly recommended

I've purchased 2x Arcade 1up cabinets, 1x Arcade 1up pinball and 2 stools on different occasions with ArcadeGamer. They have great support, quick delivery and answer any questions. I'm looking forward to further purchases with them in the future.
Highly recommend 👌

May 17, 2022
Rated 4 out of 5 stars

Disappointed with handling times

Really happy with the price and the Pinball Machine. Everything works well and it was delivered in excellent condition.
Arcade Gamer loses a star from me for lack of transparency around processing and handling times. Their website estimates 2 days for processing and even when I contacted them asking what the current processing time is, they did not indicate that there were any delays. As such, I expected to receive the machine in about a week. However, it took 2 weeks for the machine to even leave Arcade Gamer and get into the hands of Star Track. I received the machine just shy of 3 weeks from purchase date which is a little disappointing.

In saying that, I would still purchase from them again. I would just be mindful that it might take longer than expected to receive the unit.

April 18, 2022
Rated 5 out of 5 stars

Great game

Fast delivery, have to set it up takes 2 hours. But once set up a lot of fun! Enjoying hyper fighting with streetfighter 2 again. Good for a break from work!

Worth the price!!!

March 28, 2022
Rated 5 out of 5 stars

Arcade Gamer or nothing.

Having an arcade room is a childhood fantasy that Arcade Gamer's team helps you accomplish with a wide range of quality cabs. Their prices are competitive, and the process, from placing the order to receiving the machine, was absolutely pain-free.

James was excellent in his coordination, communication, and approach. He helped me through some delivery issues (due to carrier, not the AG) by giving me updates, and I ultimately had my cabinet in a timely fashion, as if there had been no issues.

Arcade1up cabs themselves are well-labeled and straightforward to put together, even if a little time-consuming.

I look forward to buying more cabs from the Arcader Gamer and have no hesitation in recommending them to anyone looking to buy a cab as well.

Thank you for your help, the AG team. Till next time! :)

March 21, 2022

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