Archies Footwear Reviews 

2,199
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 420 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptional comfort and wonderful arch support provided by the footwear, making them ideal for daily wear. People also highlight the helpful and efficient support team, noting that order concerns are resolved quickly and pleasantly. However, some people mentioned receiving the wrong items or incorrect sizes when their packages arrived. A few other people also felt that the straps could snap unexpectedly after limited use. Some other individuals noted that the footwear felt uncomfortable or completely failed to deliver proper support for their specific needs.

What people talk about most

Product

Reviewers highlight positive aspects of product, describing them as comfortable, supportive, and stylish with... See more

Quality

Users describe positive interactions with quality, highlighting that the footwear is extremely comfortable... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting prompt and helpful... See more

Order

People report ambiguous experiences with order processes, as opinions are divided. While many customers... See more

Staff

Clients share positive opinions on staff, consistently praising their exceptional speed, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’v... See more

Company replied

Rated 5 out of 5 stars

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip fl... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Flip flops arrived unfortunately one was damaged. Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out. Paul... See more

Company replied


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.5

All reviews

(2,199)

441 reviews in the last 12 months

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Rated 5 out of 5 stars

Fit well and great support

Fits well and were comfortable after my feet got used to the arch support after a couple of days. Deciding the next colour to buy.

July 14, 2026
Unprompted review
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Reply from Archies Footwear

Hi Gill,

Thanks so much for your lovely review! We're so glad to hear your feet adjusted quickly to the arch support and that you're now enjoying the comfort. We can't wait to see which colour you choose next!

Kindest,
Indya

Rated 5 out of 5 stars

I could walk all day in them!

I have really high arches and these flip flops are great. I could walk all day in them! This is my sixth or seventh pair, I’ve got colors to go with everything. Highly recommend!

July 25, 2026
Unprompted review
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Reply from Archies Footwear

Hi Kate,

Thanks so much for your lovely review! We're thrilled to hear our flip flops have been such a great fit for your high arches and that you've come back for so many pairs. Your support means the world to us. Enjoy matching them with all your outfits!

Kindest,
Indya

Rated 3 out of 5 stars

Not for walking

These are comfortable, I have flat feet and knee issues, but they still aren’t great for walking in if you need actual foot support (I discussed this with my physio) maybe just to slip on at the pool or the beach. I bought 2 pairs and the colours are nice. But both pairs snapped the toe. For €40 I feel they’re very expensive, for a piece of rubber. I won’t be investing again as I feel there are much better value brands on the market.

July 30, 2026
Unprompted review
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Reply from Archies Footwear

Hi Charlotte,

Thank you for taking the time to share your feedback. We're sorry to hear about this situation.

Please reach out to our Customer Service team at support.eu@archiesfootwear.com with your order number and email address, and we will look into this for you.

We look forward to hearing from you.

Kind regards,
Indya

Rated 5 out of 5 stars

Disneyland with Archies

I did Disneyland with Archies, 26K steps and didn’t feel anything. Just saying…

July 30, 2026
Unprompted review
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Reply from Archies Footwear

Awesome to hear, Karen! Thank you so much for sharing your experience.

Cheers,
Zoe

Rated 5 out of 5 stars

Worth the risk

Worth the risk! saw the instagram ads for months, but took some research and time to determine these were legit and not a bunch of influencers lying to us. the sandals actually comfortable, durable and high quality and I appreciate they look like a timeless flip flop. I also received the best customer service I think I ever had when I received the wrong size in the mail. Upon contacting them, I had a real human (not AI bot) email me back. Not only did they send me new ones within about 4 hours, they also let me keep the wrong ones sent! This really impressed me and I’ve been quick to share my experience as well as the love for my sandals with lots of friends. Great work Archie’s!!!

May 9, 2026
Unprompted review
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Reply from Archies Footwear

Hi Erika!

Thank you for taking the time to leave us a review. We're glad to hear about your experience, we really do try our best for our customers, so it's nice to hear it's not going unnoticed.

Kindest,
Zoe

Rated 5 out of 5 stars

Wrong size

I received my pair of Archie’s a few weeks back and love them! But I later realized they accidentally sent me the wrong size. Since I’m a 9 1/2 I upsized to a 10 but received a 9. I didn’t notice for a while since I thought maybe they just fit a little small but when I did notice they were incorrect Paul from customer support fixed the issue right away! And I now have a new pair of size 10s in the mail ☺️ it was a quick and easy process and I will definitely purchase again

July 29, 2026
Unprompted review
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Reply from Archies Footwear

Hey!

Thank you for taking the time to share your experience. We're glad to hear our customer service team were able to help with your order!

Cheers,
Zoe

Rated 5 out of 5 stars

These are hands down the most…

These are hands down the most comfortable flip-flops I’ve ever owned. The arch support is amazing, and I can wear them all day without my feet hurting.

July 15, 2026
Unprompted review
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Reply from Archies Footwear

Hi Robyn!

Thank you so much for your glowing review! It makes it all the more worthwhile to hear that our customers are really benefiting from wearing our footwear.

Cheers,
Zoe

Rated 5 out of 5 stars

I love my archies flip flops

I love my archies flip flops, Got two colours and now I want more!!! I wish I would've bought the chili colour, so sad it's not coming back. Also would be nice if they made them with a wider band option. Great arch support, I wear them all the time, I have a pair for home and one for outside. Second pair for outside is on the way.... yeah!!!

July 29, 2026
Unprompted review
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Reply from Archies Footwear

Hi Adriana!

Thank you for taking the time to leave us a review! We appreciate your feedback and suggestion for a wider band option.

Cheers,
Zoe

Rated 5 out of 5 stars

Hands down the best customer service I…

Hands down the best customer service I have ever received.

I ordered a pair and they claimed to be delivered, but were nowhere. I sent a contact form on the website (normally doomed to be ignored for weeks) and someone got in contact the same day. The issue was resolved and Jenny (the customer support representative) was an utter delight.

I then realised that the fit of the shoe was not quite right (it happens). I spoke to another lovely rep called Paul who asked for photos of the fit and advised me on the best size for me. Another pair is being sent so that I can compare and I will send back the other.

This is how a brand sets the tone for their values and beliefs. This has been an excellent brand interaction and one that will keep me repurchasing and sharing for a very long time!!

It’s also worth saying, even not fitting quite right, the shoes were so bloody comfortable.

Thank you!

July 28, 2026
Unprompted review
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Reply from Archies Footwear

Hi Elizabeth,

Thank you so much for taking the time to leave us such a lovely review! We're glad our customer service team were able to help with your order and to find the perfect fit! We hope you love your Archies!

Cheers,
Zoe

Rated 5 out of 5 stars

Very good and accommodating customer…

Very good and accommodating customer service, fast and helpful email contact, good products. Will buy from this shop again.

July 25, 2026
Unprompted review
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Reply from Archies Footwear

Hi Irene,

Thanks so much for your kind words! We're so glad you had a great experience with our customer service team and that you're loving your Archies. We really appreciate your support and can't wait to welcome you back again soon! 😊

Kindest,
Indya

Rated 1 out of 5 stars

Return and refund costs way too high

They are narrow and the arch support is is the wrong place for me. The soles have poor traction. The one star problem is that cost of returning and getting a refund is outrageous. On a £45 pair it amounts to £14.97

July 27, 2026
Unprompted review
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Reply from Archies Footwear

Hi AT,

Thank you for taking the time to share your feedback, and I am sorry to hear about your experience.

I'd be more than happy to assist with the fit, as the arch support should sit comfortably under your arch when you're wearing the correct size. If the arch feels like it's in the wrong position, it can often indicate that a different size may be a better fit.

I also understand your concerns regarding the return costs. We offer a 60-Day Comfort Guarantee on purchases made through our official online store, with free exchanges and free store credit available within the 60-day period. If you choose a refund, the return postage cost is deducted from the product refund, as outlined in our Returns Policy: https://support.archiesfootwear.co.uk/en-US/summary-of-our-returns-policy-224626.

If you'd like to discuss your fit or the options available, please reach out to me at (support.uk@archiesfootwear.com), and I'd be more than happy to help.

Kind regards,
Annie

Rated 5 out of 5 stars

Unbelievable customer support

Unbelievable customer support. I received my order and they were the wrong color. I was disappointed, but pleased with customer service.
Quickly responded to this issue with ordering the correct pair. On top of letting me keep the wrong color pair.
I appreciate such a quick response!

July 26, 2026
Unprompted review
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Reply from Archies Footwear

Hi Toni,

Thank you so much for your kind review! We're sorry for the mix up with your order, but we're so pleased our team could get everything sorted quickly for you. We really appreciate your support and hope you love your new pair! 🙌

Kindest,
Indya

Rated 5 out of 5 stars

This was my first time

This was my first time, placing an order and let me just say I am pleasantly surprised. I have plantar fasciitis i
And wearing flat Shoes is very uncomfortable for me. However, these are both stylish and very comfortable. I can wear them all day with no discomfort. They are so attractive my daughter wants a pair. Thank you for making a great product and thank you for exceptional customer service. You will not regret the purchase. Let’s just say I have four pairs now.

July 25, 2026
Unprompted review
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Reply from Archies Footwear

Hi Sandra,

Thank you for taking the time to share your experience! We're so happy to hear your first pair was such a success and that you've since grown your Archies collection. Your kind words about our team truly mean a lot. Thanks for your continued support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Excellent customer service!

I accidentally ordered the wrong size, and the Archies customer support team responded incredibly quickly. They canceled my original order and created a new one with the correct size, making the whole process easy and stress-free.

Their communication was friendly, professional, and efficient. It's rare to receive such prompt and helpful support.

I haven't received the sandals yet, but based on my customer service experience alone, I highly recommend Archies.

Thank you, Charm and the team!

July 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Banu,

Thank you so much for your thoughtful review! We're so pleased Charm and the team could make the process quick and hassle free. We really appreciate your recommendation and hope you love your new Archies when they arrive! 🩵🙌

Kindest,
Indya

Rated 5 out of 5 stars

Amazing footwear …

Archies is one of the best footwear companies I have bought from. They are incredibly quick on despatch and the comfort of flip flops and sliders is amazing. They are my new go to as I have a pair I use as indoor slippers as well as others for outdoor use.

July 24, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Barbara,

Thanks so much for your kind words! We're thrilled to hear your Archies have become a staple in your daily routine. Your support means the world to us, and we hope you continue to love every step in them! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Quite simply THE BEST!!

I've always been a flip-flop wearer and then came across Archies. They are fairly pricey but they are totally worth it!! I'd only really worn them once and decided to take the chance and wear them to a festival. I followed advice on how to stretch them a bit and I was on my feet for 15 hours straight and not one ache, nor the next day. Ive got the yellow ones and cleaned them the next day with fairy liquid and they're like new. I'm completely in love and will definitely be purchasing other colours. I'm not really one to write reviews either but they didn't leave me a choice. I had too!! 🥰

July 26, 2026
Unprompted review
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Reply from Archies Footwear

Hi Katie,

What a fantastic review, thank you! We're so happy your Archies kept you comfortable through such a big day, and it's great to hear they're looking as good as new afterwards. We really appreciate your support and hope you enjoy your next pair just as much! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

My request was handle easily and…

My request was handle easily and professional

July 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi,

Thank you for your lovely review! We're so pleased we could help and make the process smooth for you. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Excellent and speedy customer service!

Excellent and speedy customer service!

July 24, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Bridget,

Thank you so much for your kind words! We're so pleased you had a great experience with our team. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Archie's give you back what your feet are missing!!!!

As I started aging, I noticed that my arches weren't the Barbie feet they once were and Archie's flip-flops, besides being incredibly comfortable, stretchy,& easy to wear ,have built-in arches so they make it effortless to where your favorite summer flip all the time I replaced my Keens,Crocs, Teva's,& fitflops with Archie's. I have them in six colors and wear them everyday. Couldn't be happier. $40 is a small price to pay for a really comfortable flip you could live in! And their customer service department is second to none. I have ordered a couple of pair by accident and the wrong size and they were wonderful about it. Unfortunately I don't have any pictures but I will.

July 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Julie,

Thank you so much for your amazing review! It means so much to hear how much you're enjoying your Archies, and we're thrilled our customer service team has been able to help along the way. We truly appreciate your support and look forward to keeping your feet happy for years to come!

Kindest,
Indya

Rated 5 out of 5 stars

Archie’s is a fabulous company

Archie’s is a fabulous company, not only because of the stellar shoes, but the people who work there as well!
I was having difficulty with ordering a new color during its early access period. The drop was at 3 pm I hadn’t received the link to order, I emailed after about an hour. Okay so now it’s about 4. I didn’t think I would get a response. Actually a few minutes after, I received an email from Ken. He sent me the link and I was able to buy the new color. I was so appreciative with his kindness especially that late in the day! I received the shoes and they are so pretty. A beautiful blue! Thank you Archies!

July 15, 2026
Unprompted review
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Reply from Archies Footwear

Hi TXN,

Thank you so much for your lovely review! We're delighted Ken was able to help you secure your new pair, and we're so glad you're loving the new colour. We really appreciate your kind words and support!

Kindest,
Indya

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