Archies Footwear Reviews 

2,199
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 420 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptional comfort and wonderful arch support provided by the footwear, making them ideal for daily wear. People also highlight the helpful and efficient support team, noting that order concerns are resolved quickly and pleasantly. However, some people mentioned receiving the wrong items or incorrect sizes when their packages arrived. A few other people also felt that the straps could snap unexpectedly after limited use. Some other individuals noted that the footwear felt uncomfortable or completely failed to deliver proper support for their specific needs.

What people talk about most

Product

Reviewers highlight positive aspects of product, describing them as comfortable, supportive, and stylish with... See more

Quality

Users describe positive interactions with quality, highlighting that the footwear is extremely comfortable... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting prompt and helpful... See more

Order

People report ambiguous experiences with order processes, as opinions are divided. While many customers... See more

Staff

Clients share positive opinions on staff, consistently praising their exceptional speed, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’v... See more

Company replied

Rated 5 out of 5 stars

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip fl... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Flip flops arrived unfortunately one was damaged. Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out. Paul... See more

Company replied


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 98% of negative reviews

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4.5

All reviews

(2,199)

443 reviews in the last 12 months

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Rated 5 out of 5 stars

First time buying from Archie’s

First time buying from Archie’s. Sadly the size didn’t fit me and the exchanged size wasn’t in stock, so I requested refund which they very promptly responded on, confirmed and processed. To add, the email was friendly and helpful. Really good customer service. Whilst they didn’t have my size I do recommend! My friends rave about their flip flops!

July 23, 2026
Unprompted review
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Reply from Archies Footwear

Hi Laura,

Thank you so much for your thoughtful review! While we're sorry we couldn't get the right size for you this time, we're so pleased to hear you had a positive experience with our customer service. We really appreciate your recommendation and hope we can help you find the perfect pair in the future.

Kindest,
Indya

Rated 5 out of 5 stars

Wonderful customer Service!

Wonderful customer Service!! Quick delivery and the shoes are exzellent! Thank you !

July 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Frieda,

Thank you so much for your kind words! We're thrilled to hear you had a great experience with both our team and your new Archies. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Great fitflops!

Review from the Netherlands:
Great flip-flops!
I wore my previous pair for 3 years before they unfortunately broke! I’ve now bought a new pair of Archies and am very happy with them. What’s especially nice is that these flip-flops fit a bit more snugly around your foot, so they don't slip off as easily. Also, there isn't a separate plug/knob on the underside passing through the sole. I think this makes them last much longer, as that was exactly where all my previous flip-flops (including Havaianas) used to break.
My shoe size is usually 37.5 or 38. For Archies, I went with size 38.5 (EU women's), and they fit well. Last time I chose a size smaller—which also worked with my shoe size—but my heel sat right at the very back edge of the flip-flop; it was a tight fit.
If you contact customer service (I had some questions about sizing), they respond quickly and are very helpful and friendly! I’m happy with this company!

July 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Ju,

Thanks so much for your wonderful review! We're so pleased to hear your new pair is a great fit and that our team could help with sizing. We really appreciate your support and hope you enjoy your Archies for many years to come! 😊

Kindest,
Indya

Rated 5 out of 5 stars

Amazing

Paul, Ian and Aria from the customer service team were exceptional and incredibly kind. Bought the wrong size by mistake while holidaying in AU, and they offered to exchange them with 0 fuss in the UK and were so helpful. Fabulously comfy flip flops and amazing customer service, 5⭐️

July 23, 2026
Unprompted review
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Reply from Archies Footwear

Hey RGB,

Thanks so much for your kind words!

I will be sure to pass on the feedback to the team!

Kind thanks,
Annie 🩵

Rated 5 out of 5 stars

Super fast delivery & brliant product

Super fast delivery & brliant product - true to my runner size, the most comfortable flip flops I’ve ever worn as I normally can’t abide toe posts - no probs with Archie’s - will defo buy again

July 14, 2026
Unprompted review
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Reply from Archies Footwear

Hi Christine,

Thank you so much for your lovely review! 🩵 We're so happy to hear you're loving the comfort of your Archies and that the toe post works so well for you. We can't wait to have you back for your next pair! 😊

Kindest,
Indya

Rated 5 out of 5 stars

We 🧡💛💙🤎💚 our Archie’s flip flops

We 🧡💛💙🤎💚 our Archie’s flip flops! The product is top notch and the customer service is great! Get hooked, and order EVERY color!!!

July 21, 2026
Unprompted review
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Reply from Archies Footwear

Hi Melissa,

Thank you so much for your wonderful review! We love hearing how much you’re enjoying your Archies. Your support means the world to us, and we’re so glad to be part of your colourful collection!

Kindest,
Indya

Rated 1 out of 5 stars

These slip-ons are horrible

These slip-ons are horrible! Just received mine today and they will be used for nothing but slopping around the kitchen. They look like the kind of footwear old ladies (I am one) wear when they can't bend over to put on shoes. They are too wide and your foot slips around, making then somewhat dangerous. They are unattractive and overpriced. And the supposed higher arch is quite minimal.

July 20, 2026
Unprompted review
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Reply from Archies Footwear

Hi Deborah,

Thank you for taking the time to share your feedback. We're sorry to hear our Archies Slides weren't what you were expecting.

We reached out to request some additional information so we could contact you directly and look into this further, but unfortunately we didn't hear back.

So we can assist you further, please reach out to our Customer Service team at (support@archiesfootwear.com), and we'll be more than happy to help.

Kind regards,
Annie

Rated 5 out of 5 stars

Fantastic customer service

I am a repeat customer, and cannot fault the quality of the flip flops. Unfortunately with this order, the wrong product arrived (a forgivable mistake, human error!), I must say that I cannot fault the customer service! Paul, the gentleman I dealt with was so incredibly helpful! Highly recommend!

July 20, 2026
Unprompted review
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Reply from Archies Footwear

Hi Chloe,

Thank you so much for your lovely review and for being a returning Archies customer! We’re so glad Paul was able to assist and make your experience a positive one. We really appreciate your understanding and kind words, and we look forward to supporting you again in the future!

Kindest,
Indya

Rated 5 out of 5 stars

Best flip flop ever!

Archie’s combine arch support with a flip flop that doesn’t flop off your feet! Wonderful choice of colours and great customer service. I’m buying more colours and recommending them to my friends!

July 10, 2026
Unprompted review
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Reply from Archies Footwear

Hi Sarah,

Thank you so much for your lovely review!

We’re delighted to hear how much you’re enjoying your Archies. It means so much to have your support and recommendations, and we hope your next pair is just as loved!

Kindest,
indya

Rated 5 out of 5 stars

Very comfortable

Lots of choose, fast delivery and good quality. They are really comfy footwear.

June 22, 2026
Unprompted review
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Reply from Archies Footwear

Hi Michelle,

Thank you so much for your lovely review!

We're so happy you're enjoying the comfort, quality, and variety of Archies. We really appreciate your support and hope you enjoy wearing them!

Kindest,
Indya

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and brilliant flip flops !
Archies are the most comfortable flip flops ever and the customer service has been brilliant - I had a postage issue and the team were so helpful in getting it resolved.
Highly recommend !

July 17, 2026
Unprompted review
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Reply from Archies Footwear

Hi Amanda,

Thank you so much for your wonderful review!

We're thrilled you're loving the comfort of your Archies and that our team could help resolve your postage issue. We really appreciate your recommendation and support!

Kindest,
Indya

Rated 5 out of 5 stars

Amazing customer service support

Amazing customer service support. Thank you Paul for trying to help me. The product itself was great. Amazing, light and soft for summer walk!

July 19, 2026
Unprompted review
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Reply from Archies Footwear

Hi Neerati,

Thank you so much for your review!

We're so happy to hear you’re enjoying your Archies and that Paul was able to assist you. We really appreciate your kind words and hope you enjoy many comfortable walks ahead!

Kindest,
Indya

Rated 5 out of 5 stars

These flip flops are dangerous - you can't just buy one pair!

Archies Flip Flops are just so comfortable and come in so many great colours, that you can't just buy one pair. I needed a pair of blue ones to replace some damaged ones from a different supplier. I found Archies, so thought I'd given them a go. Then I saw a pair in skyblue as well as navy. So I ordered two pairs. They came and they were great. So then I ordered another two pairs - peach and a olive green. Then my husband said he'd quite like a pair, so I ordered him a pair of grey ones, and then a pair of brown ones for me just accidentally fell into my online basket. Now I've seen the gorgeous coral and the great royal blue, but there's also the taupe... and the black ones I'd had for a while from elsewhere just don't feel right now.... ARCHIES ARE DANGEROUS! You can't order just one pair.... but you'll be pleased to have every pair you do...

June 19, 2026
Unprompted review
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Reply from Archies Footwear

Hi Adele,

Thank you so much for your wonderful review!

We absolutely loved reading this. We're so happy you're enjoying all the colours and finding it hard to stop at just one pair. Thank you for being such a wonderful part of the Archies family! 🩵

Kindest,
Indya 🩴

Rated 5 out of 5 stars

Really love my Archies

Really love my Archies, so pleased I found this brand, I have never felt my feet be so supported before by flip flops. Plus super quick delivery!

July 18, 2026
Unprompted review
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Reply from Archies Footwear

Hi Tanya,

Thank you so much for your lovely review! 💛

We're so happy you're loving the support your Archies provide. Enjoy your new pair, and thanks for being part of the Archies family!

Kindest,
Indya

Rated 1 out of 5 stars

Flip flops are overpriced

Flip flops are overpriced. They look and feel cheap.
Returns are NOT free and time consuming.

July 18, 2026
Unprompted review
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Reply from Archies Footwear

Hey VS,

Thanks for your feedback, and I am sorry to hear about your experience.

We offer a 60-Day Comfort Guarantee on our EVA range purchased directly from our website. Exchanges and store credit are free, and refunds are available less the return postage cost.

You can view our full UK Returns Policy here: https://support.archiesfootwear.co.uk/en-US/summary-of-returns-policy-224626.

If there is anything else you would like to dicuss please reach out to us at support@archiesfootwear.co.uk, and we will be more than happy to assist.

Kind regards,
Annie

Rated 5 out of 5 stars

Great Customer Experience

I had a mix-up with my order where I received a completely different pair of sandals instead of the navy blue slip-ons I originally ordered. Mistakes happen, but I was really impressed with how quickly and professionally Archies handled the situation.

After contacting support, Miah responded promptly and helped arrange a replacement order right away. The process was simple and stress-free, and I really appreciated how kind and understanding the team was throughout the whole experience. They even allowed me to keep the incorrect pair as a spare or gift, which was a very generous gesture.

Although the initial order had an issue, Archies went above and beyond to make things right. Excellent support and a great example of how a company should handle mistakes. I’m looking forward to receiving my new pair!

July 15, 2026
Unprompted review
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Reply from Archies Footwear

Hi Bryan,

Thank you so much for your thoughtful review! 💙

We're so pleased Miah was able to help make things right for you. We really appreciate your kindness and support, and can't wait for you to receive and enjoy your new pair!

Kindest,
Indya

Rated 5 out of 5 stars

I ordered 2 pairs

I ordered 2 pairs, the flip flop and the slide. I received two flip flops by accident. The customer service team, particularly Ken could not have been kinder or faster to respond and solve the issue. They are such comfortable shoes and I cannot wait to wear them for 2 weeks on holiday, best trip "buy!"

July 16, 2026
Unprompted review
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Reply from Archies Footwear

Hi Lee,

Thank you so much for your lovely review! 💛

We're so glad Ken was able to get everything sorted quickly for you. We hope you love your new slides and flip flops, and have the most amazing holiday! ☀️👣

Kindest,
Indya

Rated 5 out of 5 stars

Archies product and customer care are AMAZING

Had a pair of Archies for Christmas 2025. Only worn them since the warm weather and unfortunately the toe piece snapped

I reached out to Archies customer care who, after a few emails, confirmed that they would replace them, as well as giving me a 10% discount off future purchases

Exceptional after care and customer support - Big thank you to Annie in the CC team who I feel went above and beyond to help - Thank you

Love these flip flops... So comfortable and now with the added bonus of having confidence in their great customer care team

Would highly recommend

July 17, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Ben,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

The sizing I ordered was too big…

The sizing I ordered was too big however they made the exchange process so easy for me. I love these sandles they are super comfy! They have a great team!

July 15, 2026
Unprompted review
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Reply from Archies Footwear

Hi Ashley,

Thank you so much for your lovely review! We're glad we could make the exchange process quick and easy for you.

It's wonderful to hear you're loving your sandals and finding them super comfortable—that's exactly what we aim for!

Kindest,
Indya 🩴

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Flip flops arrived unfortunately one was damaged.
Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out.

Paul handled the whole process in a kind & professional manner.

Flip flops are very comfortable & I highly recommend. This is my second pair. Also ordered a pair for my daughter in law

July 16, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Melissa,

Thank you so much for your wonderful review! We're sorry that your original pair arrived damaged, but we're pleased we could get a replacement to you quickly.

Paul will be delighted to hear your kind words—we'll be sure to pass them on. Providing friendly, efficient customer service is something we take great pride in!

Thank you for your support!

Kindest,
Indya 🩵

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