This guys make truly beautiful, high-quality watches. But what really sets them apart is their customer service — incredibly warm, attentive, and genuinely caring. They take the time to listen, help,... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Brilliant and very quick customer service! I thought my watch arrived with a scratch, which actually turned out to be my error in not removing the protective film - which made it appear to have a mark... See more
Got my fiance a watch for our anniversary present, he absolutely loves it and it looks so elegant, needed it delivered within a few days before I left for France. Time will tell how well it holds up,... See more
Wow what an amazing experience, the service I received from ordering my son’s special 18th birthday watch to receiving it was. Nothing was too much trouble and all questions answered swiftly.I would h... See more
4.8
Excellent
381 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 month
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From ordering to delivery 3 days
From ordering to delivery 3 days, beautiful watch, was fully updated all the time. Excellent service and product.
December 6, 2023
Present 🎁
It was a present for my son and he likes it ver much. No issues at all with the delivery and the watch was nicely packed. 👌
November 28, 2023
Lovely personalisation watches
The service was exceptional and fast delivery. The watch is beautifully made and looks very elegant and durable I'm very happy with the quality.
November 3, 2023
Wonderful overall experience
Wonderful customer service! Got a fast response to my enquiry regarding my planned engraving.
The watch looks beautiful and masculine, feels and looks high quality. The engraving is on point. Sharp and stands out. My special wishes concerning special symbols were fullfilled.
Shipment was super fast, watch came in a beautiful gift box. My husband hasn't received it yet as his birthday is yet to come but I know he will love this watch and I can't wait to give it to him.
10/10 recommend if you look for a special gift for your loved one!
November 10, 2023
A super product
A super product, the engraving is lovely and well done. The watch is comfortable to wear. Great service and speed of delivery.
August 25, 2023
Lovely watch and super quick service
October 8, 2023
Received my watch and am absolutely…
Received my watch and am absolutely delighted. Great service and fast delivery, I would highly recommend.
October 12, 2023
Unprompted review
Nice watch and engraving but packaging box quality was not good
The watch is nice and the engraving is very clear. So thank you for that. But the packaging box was not of good quality. A portion of the box is ripping off and most important it was different from what was shown on the product picture on the website. It would be good that what a customer receives should be the same as what shows on the website.
September 22, 2023
Reply from architectwatches.co.uk
Hi Mona, thanks for the feedback, it's always welcomed. I'm glad you like the watch and engraving. I believe the part you were referring to that was ripping off is the white protective cover (to protect the box from damage in transit). If this is not the case, please let us know & I will get a new watch box sent out at no cost. Occasionally we do use different boxes due to supply & will be updating the website photos shortly. Kind regards, Kasia
Good quality customised watches
Ordering the customised watch was smooth and efficient. Arrived on time with no issues. The quality of the watches were also very good. I offered them as a gift to my groomsmen and my friends loved them.
September 14, 2023
Unprompted review
Quality product
Speedy service, quality packaging & stunning watch, would definately recommend.
September 3, 2023
The company was easy to deal with.
September 2, 2023
Great watch
Great watch
Quick delivery
Engraving looked amazing
Super impressed
Partner loved it
Thank you
August 19, 2023
Worth the purchase!
Loved my first watch so much, I had to come back for another with a different colour strap. Highly recommended!
August 24, 2023
Great all round!
Easy site to choose the options - very clear.
Superb quality watches, great clear engraving and really fast delivery!
August 18, 2023
Easy to navigate the website
Easy to navigate the website, watch arrived fast and my husband loves it. Thank you
August 2, 2023
Great experience!
Helpful customer service and ready to make quick changes to shipment
Happy with the watch!
August 5, 2023
Great choice
Great choice, prompt delivery, good packaging, and the quality of the item is superb. Many thanks.
July 6, 2023
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