While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Shoe Store
  2. Footwear Wholesaler

Written by the company

We sell distinct hand made dress shoes for men Our shoes are made to order by artisans in Jordan based on classical timeless design which make each shoes a distinct masterpiece


Contact info

3.9

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not true to the size

The brand does not sell what they claim, I ordered a shoe size that should have fit me but the shoe was pretty much 1-2 size small and when I wrote them an email, I was never heard back from them. It’s a fraud company and I would never do business with them in future.

November 28, 2025
Rated 5 out of 5 stars

I regret that I did not come earlier

I regret that I did not come earlier. Such good shoes with top quality leather and a reasonable price. I bought two shoes so far and I’m already picking my next shoes. Customer service was amazing and helpful. Delivery took a while, close to a month, but the shoes feel comfortable and well made.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Top tier leather Quality

I always value quality over anything else, and they never failed to surprise me every time with their top tier Quality, bought 2 shoes so far, and I'm already picking my next shoes, not to mention their amazing customer service, very professional and helpful, Arconya will always be my go to business when I'm looking for high quality genuine leather shoes.

November 10, 2024
Unprompted review
Rated 2 out of 5 stars

Dissatisfied..

Online I found other prior customers that claim this website resells cheap shoes and sells three times more expensive. I also had a negative experience with this company and it’s unprofessional customer service and cannot say for certain if this claim is true. However, I found their sister brand (Ashour shoes) that people have claimed to be a major scam website on TrustPilot along with other websites. I only realized this too late when I already had purchased a pair of boots from Arconya. I found the shoes to be very much plastic-like (might be leather but not like leather shoes I’ve ever seen or smelt) and too small, but they initially kept denying and claiming “my order is marked as fraudulent”.
I was finally issued a 30% refund since I was not able to mail the shoes all the way to Italy, as I was not provided with a return label. Im still left greatly dissatisfied with the boots and the fact they are a few sizes too small- size is not their issue BUT they did not accept this as a valid reason for a free and complete return apparently. For this reason, I will not be purchasing from them again and I hope they stop reaching out to me.

October 23, 2024
Unprompted review
Arconya logo

Reply from Arconya

Hello there. as previously mentioned, the shoes delivered are 100% leather. Your order was marked with a "high risk of fraud" badge so we had to proceed carefully.

We are not associated with any other business. Arconya is an independent business that was started by the help of Ashour Shoes in the past (which is a legitimate business as well) but has since been operating separately.

You have requested a return as soon as the order arrived claiming that it is not as described, The size guide is clearly displayed on multiple pages of the website to help customers in picking the correct one. We do provide free returns in the case of damage or the if the item was not as described. For customer remorse or other reasons the return is paid for by the customer, or we can offer up to a 30% refund and you get to keep the item.

Rated 5 out of 5 stars

Best shoes

Arconya.com is a shoe haven! The variety is impressive, and the quality is unmatched. My recent purchase not only looks stylish but feels incredibly comfortable. I'm a customer for life!

December 14, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look