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1.9

Poor

TrustScore 2 out of 5

17 reviews

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1.9

All reviews

(17)

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Rated 1 out of 5 stars

Terrible experience

Terrible experience. Ordered 3 dresses. Received 1 of 3 which was poor quality. Received 2 completely random dresses that were horrible and much larger size. When I emailed to ask for the correct dresses to be sent or a refund they said I had to ship the dresses back to China with tracking details…which would cost more than what I paid. They said only when they received the dresses back would they consider a refund. Dresses are crap and not worth a penny.

June 1, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. I ordered in January and didn’t receive until April. And the quality of the clothing was horrible. Never ordering from Arkpink again. Very disappointed

April 5, 2021
Unprompted review
Rated 1 out of 5 stars

DONT EXPECT ANYTHING BUT BULLS***

Still in the process of a claim with PayPal to either get my money back or wait for the bulls*** tracking info they sent to show me it’s been delivered to my house. The fact people have enough time on their hands to scam people instead of just getting a real job to make THEIR OWN money honestly kills me. I should have checked reviews before I spent over $100 on this site. I’ll definitely be contacting a lawyer if my order is not to me by a month mark of me ordering because of the fact it’s not just happened to me judging by the reviews. The fact they have no customer service number or anything either is ridiculous too. I was told “if you cancel without 24 hours you’ll get a full refund” tried to email them to cancel since that’s the only way to contact them and didn’t hear back for 48 hours and then was told I couldn’t cancel. Then I opened a dispute with PayPal and then arcpink told me all of a sudden they could refund me as long as I canceled my dispute with PayPal which is obviously them trying to get out of a sketch situation. This company is A SCAM please for the love of god DO NOT order from ARCPINK.

March 30, 2021
Unprompted review
Rated 1 out of 5 stars

Its a scam

Its a scam. It doesn’t matter what you actually buy, they will send you the wrong thing and give you a voucher so you can spend more at their store

March 29, 2021
Unprompted review
Rated 1 out of 5 stars

Awful

I’ve been emailing this company for the past 3 months as they sent 3 of the wrong tops. They’ve offered no help and keep asking the same questions In the email. They refuse to refund me or send me the correct items. Avoid them. The clothes are also way too big and the quality is poor.

March 25, 2021
Unprompted review
Rated 1 out of 5 stars

We order two sweatshirts and were not…

We order two sweatshirts and were not satisfied with the the item. The size was wrong and the material feels really awful. They refuse to do a return and refund. They told us if we wanted to return the items we had to pay for it ourselves. To China!!! Is like$95.00. Don't buy anything from here!!! They just ripped you off!!!

March 19, 2021
Unprompted review
Rated 1 out of 5 stars

Awful

Awful, no package. Not giving me a refund. Don't buy from here

March 15, 2021
Unprompted review
Rated 1 out of 5 stars

If I could leave 0 stars then I would

If I could leave 0 stars then I would , I ordered over a month ago , still no item, I’ve messaged them on fb messenger and was blocked. I have received an email from them to say delivery takes much longer as it’s a sale item , it doesn’t state that on the site anywhere and shouldn’t be the case. 4 weeks and still not even posted out is an absolute joke. avoid these scammers , I’ve requested a full refund but I’m not holding my breath to hear back from them any time soon judging by the other negative comments
I thought it looked like a proper web site with proper sellers but clearly I was very wrong, save yourself time and money and order elsewhere. I now need to try and find my daughter a birthday present elsewhere before Monday !

March 10, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM

ordered 2 months ago and still no tracking information. i’ve emailed them multiple times in the last 2 week, the first email being feb 17, and they sent me 6 emails saying the same thing each time; to wait 3-5 days for tracking to be updated, yet here it is march 4th and still no tracking. the emails are also from all different people. i’ve messaged them on instagram asking for a refund and they blocked me without responding.

March 4, 2021
Unprompted review
Rated 3 out of 5 stars

I ordered a pair of jogging bottoms and…

I ordered a pair of jogging bottoms and they was meant to be hear within 10-15 working days it has been 27 days and I still haven’t had anything also still hasn’t been shipped. Is this a legitimate site?

March 3, 2021
Unprompted review
Rated 1 out of 5 stars

Lied

My item description said it'd be shipped within 24 hours and its now been 22 days and it still hasnt shipped

February 28, 2021
Unprompted review
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