Arctic Cheats Reviews 391

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 345 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the effectiveness of the products, with some describing them as working great and even exceeding expectations. The support staff, particularly individuals like Dylan, Moh, Klaus, and Slime, are frequently praised for their quick responses, helpfulness, and overall positive demeanor, making the user experience smoother for many. However, some people were dissatisfied with the customer service, noting inconsistencies in response times and instances where tickets were closed without resolution. There are also concerns about certain products not working as advertised, leading to account-related issues for some users. A few other people also felt that some staff members were rude, unhelpful, or unprofessional, creating uncomfortable interactions and making it difficult to resolve issues.

What people talk about most

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support, highlighting... See more

Staff

Clients share ambiguous opinions on staff. Many reviewers praise the support team for being helpful, fast,... See more

Product

Consumers find the product experience to be ambiguous. While some reviewers praise the products, noting they... See more

Response time

Reviewers highlight ambiguous aspects of response time. Many customers praise the quick and instant responses... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the ease of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Had to wait 39 hrs until my ticket was answered. Was given a satisfactory answer by slimee

Rated 3 out of 5 stars

The technical team's response was fast, the only thing is that I can't use the services because I use laptop gamer and they tell me it's not bearable on the laptop, I was checking their pay and I didn... See more

Rated 2 out of 5 stars

2 stars because the cheats actually work. However the ban was quick to follow while using their cheats 1 day to be specific only for using ESP. The biggest issue i have with them is once i reported th... See more

Company replied


Company details

  1. Software Company

Written by the company

Arctic Cheats is one of the leading providers of cheats and hacks for various popular video games. We pride ourselves in providing exceptional support and a smooth customer experience.


Contact info

3.3

Average

TrustScore 3.5 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cozydabest more lik the worst gayy…

Cozydabest more lik the worst gayy loser like i ask for hlp this kids likes NO GIV EM A REVIEW OR YOUR BANNED AND NOT GETTING HELP like smh like all does is yapp and just leave the call wqhen he doesnt know hwo to do anything

September 27, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Chris, the behavior you described is unacceptable and not how our team should operate. We apologize for that experience and will be addressing it. Please contact admin@arcticcheats.wtf and we'll make sure you get the help you need.

Rated 1 out of 5 stars

Cozydabest offered a discount never…

Cozydabest offered a discount never said for what product even though I said what I use and prefer then when I was ready to buy he dropped the price by over half and offered it back when I said I’d fill this form out, was helpful finding the form where in the discord said a feature I had an issue with was announced but that was about it.Dylan was also there and only brought the form only so he can get “food” but didn’t help

September 21, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Rose, we're sorry your interaction felt transactional rather than genuinely helpful. Support should be straightforward with no strings attached. Please contact admin@arcticcheats.wtf if you still need assistance or a refund.

Rated 1 out of 5 stars

Unprofessional and unhelpful

Cozydabest, -cozysys)
Dylan.3k. Nottuffatall
Very unprofessional took multiple days to reply closed my ticket multiple times and didn’t resolve anything whatsoever

September 21, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Aaron, we sincerely apologize for the repeated ticket closures and slow response times. That's completely unacceptable regardless of the issue. Please email admin@arcticcheats.wtf and we'll personally make sure your issue gets properly resolved this time.

Rated 1 out of 5 stars

IGNORE all of the positive reviews

IGNORE all of the positive reviews. 95% of it are not geniune and were bought within their discord server in one way or another, like their giveaways. Sure they prompt for reviews after support, but those are begged for from simple tasks and their support teams litterally say "please leave a review so I can get a promotion".

Not sure where to begin my infuriating many months of experience with them. This company is absolutely unprofessional and run by typical kids. Their support and founder is extremely immature, toxic and condescending. Whenever you open a ticket, unless it's a basic question, it is never answered. I constantly had many many tickets closed without an answer. Especially important billing/licensing questions.

They are growing and garnering reviews through sheer paid campaigns (just see their discord) and contest with another young teens. Their cheats are poorly coded and have a high degegree of getting you banned compared to other providers. I tested this many times with 3 accounts, spoofers etc and all got banned. They blame you in the end also without providing much guidance, saying you did something wrong when you did not. Their cheats are suspicious to take over your system too (beyond the norm processes of using cheats).

Overall, go try a different provider and community that's a lot more mature, professional, helpful and dependable.

BE A WISE CONSUMER and only pay attention to the negative reviews. Positives for any company are never the true story.

Don't believe me? Give them a shot and you'll see. Be sure to leave a bad review too, to save plenty of headache for others.

They tried to remove my last review, but I will keep posting or fighting with Trust Pilot. Speaking of which, they need to ban this company for breaking their TOS.

September 12, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Thank you for taking the time to leave such detailed feedback. We take these concerns seriously. Regarding bans — our software is designed to be used with discretion and conservative settings. Using it aggressively across multiple accounts significantly increases detection risk regardless of spoofer usage. Regarding the review practices mentioned, this is something we are actively addressing internally. Please contact admin@arcticcheats.wtf if you'd like a refund or further discussion.

Rated 1 out of 5 stars

scammer

is people are scammers they have zero support
the guide are useless and I lost 6 dollars for nothing
on YouTube they just show case the cheat
isay that you buy a zen and join zenmaster in discord is
better than geting scammed by a scammer

September 19, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hello,

We do infact provide support, and saying we have "Zero Support" is far from accurate. You may have caught our support team at a bad time, as I see that you left this review at 3AM, likely when we only had 1-2 staff members online.

Nonetheless, contact our support team, and we can get your situation sorted.

Thanks for the feedback

Rated 1 out of 5 stars

Scammer

He scammed me not buy here

September 18, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, we're sorry to hear you feel this way. Please contact us at admin@arcticcheats.wtf with your order details and we'll review your case and work toward a resolution.

Rated 1 out of 5 stars

the cheats are amazing but cozy aint

COZY is the man to go to when you want your time wasted for 20 MINS!!!

September 16, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, we're sorry your time was wasted during your support interaction. Please reach out to admin@arcticcheats.wtf and we'll make sure you're properly taken care of.

Rated 1 out of 5 stars

yea nah worst server ever i bought a…

yea nah worst server ever i bought a cheat and never got it and dylan did not help me

September 16, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, we're sorry you didn't receive your product and that support let you down. Please email admin@arcticcheats.wtf with your order details and we'll get this sorted immediately.

Rated 2 out of 5 stars

horrible support

The products are good but I been waiting since the 12 for my giveaway key and now I won another and they skipped over my ticket and they closed my original one and my one trying to get access to the chat the support is bad but the products are EDIT nvm I got banned while using a r6 cheat on a account worth 300$

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

slimee and dylan very very…

slimee and dylan very very disrespectful i open support ticket calls me a retard then send me a death threat
also VERY VERY SLOW SUPPORT

September 16, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, the behavior you've described — including the language used and any threats — is completely unacceptable and will be addressed internally without exception. We sincerely apologize. Please email admin@arcticcheats.wtf and we'll ensure you receive a full refund and that this is properly dealt with.

Rated 1 out of 5 stars

Stay away

got banned on both siege and rust using this cheat, i dont know why i gave it another chance after getting banned on rust but i did, my fault. they are detected. I am on a brand new computer and fresh accounts aswell, i bought a 30 day key of prime siege, to load up to my game telling me im banned after using a 1 day key of prime the day before.

September 15, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, we're sorry you were banned across both titles. It's worth noting that even on fresh accounts and new hardware, detection can occur if the software is used without conservative settings and careful session management. Using any cheat across multiple games in quick succession also increases overall risk. Please contact admin@arcticcheats.wtf to discuss your situation.

Rated 1 out of 5 stars

Slimee was responding my ticket i ask…

Slimee was responding my ticket i ask how to doo something and after 2h he said yeah

September 11, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Eelco, a 2-hour wait for a minimal response is not acceptable. We apologize for that. Please reach out to admin@arcticcheats.wtf and we'll make sure your question gets a proper answer.

Rated 1 out of 5 stars

when i tried to download it said that…

when I tried to download it said that my file has 2 trojans and I didn't redownload because I obviously don't want to get hacked, will I?

September 7, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hello

All cheats will be flagged by anti-virus software simply by the way they work. This is called a false positive. With that said, our cheats are safe to use and do not put trojans in our cheat softwares.

We have developed a great community and have gotten over 14,000 customers. We only provide legitimate cheat software.

Thanks for the feedback.

Rated 1 out of 5 stars

Inferno for 7 days

Inferno for 7 days
I got Inferno for 7 days, but it didn't work. The game crashed, the GPU load dropped to 250-300, and I got 2-5 fps. After I had to open a ticket for the second time because my first one was simply closed, Slime and Dylan said it wasn't working at the moment. It's not a big deal, things like that can happen. I suggested getting a 7-day Prime subscription instead because it costs exactly the same, but they rejected it on the grounds that I had already used the Inferno key, which makes no sense at all. Sure, I had already used it, but it doesn't work! I asked when Inferno would be working again and whether I would get compensation, and my ticket was closed for the second time. Conclusion: They don't give a damn about their customers or their customer support. 0/10 I have asked for help several times and offered suggestions but in the end I just get ripped off🤷🏻‍♂️

September 8, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, we're sorry for this experience. If the product was not functioning and you were denied a fair alternative, that should have been handled differently. Please email admin@arcticcheats.wtf with your order details and we'll review your case and offer appropriate compensation or a refund.

Rated 5 out of 5 stars

I just wanna say a big thank you to 717…

I just wanna say a big thank you to 717 MUST and Leo suport cuz you really helped me out alot. When I was tryin to use inferno it kept crashin and I was gettin real mad and upset. I didnt even think it could be fixd cuz stuff was down at the time but you still went and made it work better. Thats really cool and I apreciate it so much. Not alot of ppl would even bother helpin when somethin is broke like that but you did and it means alot to me. Now I can acctually use it without it blowin up my whole game lol. Thanks again 717 suport your awesome and I definetly wont forget it!

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

helpful support staff

dylan and moh are super fast to respond and really good to help out with what tool is good for your play style. 10/10 they responded really quick in tickets.

September 6, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look