Arctic Cheats Reviews 391

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 345 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the effectiveness of the products, with some describing them as working great and even exceeding expectations. The support staff, particularly individuals like Dylan, Moh, Klaus, and Slime, are frequently praised for their quick responses, helpfulness, and overall positive demeanor, making the user experience smoother for many. However, some people were dissatisfied with the customer service, noting inconsistencies in response times and instances where tickets were closed without resolution. There are also concerns about certain products not working as advertised, leading to account-related issues for some users. A few other people also felt that some staff members were rude, unhelpful, or unprofessional, creating uncomfortable interactions and making it difficult to resolve issues.

What people talk about most

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support, highlighting... See more

Staff

Clients share ambiguous opinions on staff. Many reviewers praise the support team for being helpful, fast,... See more

Product

Consumers find the product experience to be ambiguous. While some reviewers praise the products, noting they... See more

Response time

Reviewers highlight ambiguous aspects of response time. Many customers praise the quick and instant responses... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the ease of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Had to wait 39 hrs until my ticket was answered. Was given a satisfactory answer by slimee

Rated 3 out of 5 stars

The technical team's response was fast, the only thing is that I can't use the services because I use laptop gamer and they tell me it's not bearable on the laptop, I was checking their pay and I didn... See more

Rated 2 out of 5 stars

2 stars because the cheats actually work. However the ban was quick to follow while using their cheats 1 day to be specific only for using ESP. The biggest issue i have with them is once i reported th... See more

Company replied


Company details

  1. Software Company

Written by the company

Arctic Cheats is one of the leading providers of cheats and hacks for various popular video games. We pride ourselves in providing exceptional support and a smooth customer experience.


Contact info

3.3

Average

TrustScore 3.5 out of 5

391 reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Inferno got detected and nobody said…

Inferno got detected and nobody said anything.
I got banned just like 3 others I know while we were using it, and more people in the Discord server got banned as well while using it. The owner of Arctic just said that his Discord supporter was "stupid" for writing that Inferno is detected, and that’s why he got fired – which is actually the truth. When I said, “but it is detected” (because it makes no sense otherwise that we all got banned at the same time), I was rudely banned from the Discord myself.

September 5, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, we're sorry for your experience and for how that situation was handled publicly. Please reach out to admin@arcticcheats.wtf and we'll review your case and process a refund.

Rated 1 out of 5 stars

this company is pretty much a scam

this company is pretty much a scam
paid for three months of hacks for warzone got one day out of my accounts before getting permabanned and also had to remove every level of protection my pc has to enable them also the technical service and customer service were pretty terrible all of which leads me to say this company is a complete scam

September 3, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Respectfully, the product you purchase 'Armani' is marked as 'Use at your own risk' meaning, 'use at your own risk'. It is not our fault that you decided to purchase a product that wasn't marked as 'undetected (working)'. If you want a smoother experience and not get banned, then use our products that are marked as 'Undetected (Working)'.

We are completely transparent which of our products are safe to use, and which are risky to use. You simply need to read the clearly marked status of the product which is listed on the product clearly.

For viewers reading this, this review does not reflect our services. For our products listed as "Undetected (Working)" you can trust you'll have a safe experience without getting banned.

Rated 1 out of 5 stars

Awful Support

I had a really disappointing experience with Artic Cheats. The staff member named Slime was extremely unhelpful and dismissive when I reached out for support. Instead of providing clear guidance or assistance, they made the process frustrating and left my issue unresolved. Definitely not the kind of support you’d expect from a service like this.

September 2, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Alger, we're sorry Slime's support left your issue unresolved and made the experience frustrating. That's not the standard we want. Please email admin@arcticcheats.wtf and we'll personally make sure your issue gets properly handled.

Rated 5 out of 5 stars

super assistance

I had the opportunity to be helped by aksuchii and I have to say that he was very good, he is a very competent and prepared person, it's difficult to find people so available. Compliments for the work done.

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Bad Support

Website is good, discord support is horrible (the worst ive ever experienced.

September 2, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, thank you for the kind words about the website. We're sorry Discord support didn't meet the same standard — we're working on improving that. If you still need help please reach out to admin@arcticcheats.wtf.

Rated 1 out of 5 stars

Zero Functionality

None of the features worked after installation. Followed every step, even disabled antivirus, and still nothing. It just sat on my desktop doing nothing but throwing errors. I paid for the full version and got half-broken features and constant crashes.

August 31, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Viet, we're sorry nothing was working after installation. Regarding the antivirus flags — cheat software operates at a low system level which interacts with game memory, and this is commonly flagged as a false positive by antivirus programs. This is standard across all cheat software. That said, the crashes and errors you experienced are a separate issue. Please contact admin@arcticcheats.wtf and we'll troubleshoot or refund you.

Rated 1 out of 5 stars

Purchased Arcane Apex day key, nothing works.

Purchased Arcane Apex day key, did everything they said in the guide to get it working, yet it didn't work after 2 hours, so opened a support ticket, and Slime told me to use it without the integrated spoofer, and magically it worked.
So the spoofer doesn't work like they advertise, and when i asked for time compensation for the 2 hour trouble to get it to work, Slime just closed my ticket and aired me.
Then the esp was glitchy and stuttery, and half the esp features and radar didn't even work.
Would not recommend buying from Artic Cheats, at least their Apex Legends products.

August 29, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Brad, we're sorry the spoofer wasn't functioning as advertised and that the ESP performance was below standard. Closing your ticket after you asked for fair compensation for lost time is also not how we should operate. Please email admin@arcticcheats.wtf and we'll make this right.

Rated 5 out of 5 stars

absolutely great

absolutely great! always out with the latest and are completely blunt with recommendations! KLAUS has always been prompt with replies, help and guide!

// zED

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

SERVİCE DOESNT WORK, CARELESS STAFF, SCAM!

Horrible support and the owner just closed my ticket. I bought the program and cant use it. All that money just for garbage. TOTAL SCAM, DONT BUY!

August 25, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Denny, we're sorry the product wasn't working and that your ticket was closed without resolution. Please email admin@arcticcheats.wtf with your order details and we'll personally ensure your issue is addressed or process a refund.

Rated 1 out of 5 stars

They are a shitty cheats there are…

They are a shitty cheats there are better ones their attention is the worst, they take you out of their Discord so that you don't report them, solution if they don't answer them put back with your card issuer you will always win that's what I did

July 17, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Drian, we're sorry for your experience. Please email admin@arcticcheats.wtf with your details and we'll review your situation and process a refund where applicable.

Rated 1 out of 5 stars

won a give away and he says "im lying"

won a give away and he says "i didnt comment on time" when i have vid proof and then after he procceds to take away my chat perms after asking multiple times in my ticket he just closed it over and over and i sent all the top staff the clips they all agree and one even said its out of his paygrade but yet hes experinced support the server is amazing except the owner he egos tickets when he dosent wanan do them i showed time stamps and real proof yet he dosent answer for a full day yet posts other stuff in announcments and and giveaway when he cant give me my day key i love the support but artic gotta do sum i wasnt lying and its not even abt the key its the principle.. unprofessional and wouldnt recommend (ps edit he says i didnt enter on time i have video proof of me doing that he sent me a 1d key and told me to remove my review i will not thats horrible buisness and totally not okay!) ps artic do better ur community was good ur the issue.

August 18, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Leaving a review since you didn't get a free key? You didn't follow the steps to enter the giveaway that's why you didn't get a free key.

Rated 1 out of 5 stars

Support Pedo's

So to start i made a ticket because i got an error with the inferno cheat (Driver error 1) and then some guy named Seem came and while he did end up fixing the issue all of his responses were 1 word and very low effort and it seemed like he hardly cared, But once the error was fixed he asked for a review then closed the ticket. but as the ticket was closing i see him type the words "giggity giggity". Like WTF!

August 21, 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hello,

I'm glad you got your issue fixed with Inferno and got the product working successfully due to my support helping you fix your issue.

While I do understand that you want a professional experience from my support, please understand that we had a lot of support tickets today, so my support may have gotten lazy with making full sentences.

At the end of the day, we helped you fix the error with Inferno, although the responses are not what you wanted.

We aim to provide a steamlined customer experience with professional responses, but in this case that did not happen.

Thanks for the feedback.
- Arctic

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