Arctic Recovery Reviews 722

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We bought the first version Arctic Recovery Ice Bath in the summer of 2023, and used it after running training, and to cool off in general. However, I thought the first version was a litt... See more

Rated 5 out of 5 stars

Really fast delivery, I ordered a week before my mother’s birthday, and was scared it wouldn’t come in time because it was in eastern and therefore holiday…. But it came to days later in great conditi... See more

Company replied

Rated 1 out of 5 stars

Extremely bad quality, product arrived broken, then the replacement part arrived also broken. The customer service agreed to send it back and refund the purchase price, however once the product was re... See more

Rated 4 out of 5 stars

I am pleased with the icetub. Using it daily outside, placed in my greenhouse. For me the size 85 cm diameter is perfect, as i find it easy to slide into the water. Delivered as ordered in two... See more

Company details


Contact info

3.8

Great

TrustScore 4 out of 5

722 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick service

Quick service. Thats what we all like.
Had a question after receiving the product. Again quick process. Good product.

March 15, 2024
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Mange tak for din anmeldelse! Det betyder virkelig meget for os. 😃 Vi håber, at du fortsat nyder produktet!

Hilsen,
Lasse // Arctic Recovery

Rated 1 out of 5 stars

Highly misleading description of Ice Bath Max

Bought the Artic Recovery Eisbad MAX which is described as a premium version of the normal version. Then got send the normal version and got told that nowadays they only have one version and the only difference is the thermal lid (which a week later still hasn't arrived!)
Bottom line: it's totally not worth to buy the premium. You get exactly the same product at half the price at the competition.

March 14, 2024
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

I'm very sorry to hear about your disappointing experience with the Artic Recovery Eisbad MAX and the issues with receiving the correct product and missing thermal lid. This is certainly not the experience we want for our customers.

We appreciate your feedback and apologize for the inconvenience and frustration this situation has caused. Our customer service team will reach out to you immediately to resolve this matter and ensure you receive the appropriate product or a refund.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

Good product

Good product, been using it every day for the past 5 months. Buy separately chlorine and thermometer for best use

November 5, 2023
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Thank you so much for your review! It really means a lot to us. 😃 We hope you continue to enjoy the product!

Regards,
Lasse // Arctic Recovery

Rated 5 out of 5 stars

Great product

Great product! I use it every week to recover from my training. Easy to set up and fold together and store away. Need to get my friend one as well so he can get some recovery too 😁.

March 12, 2024
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Thank you so much for your review! It really means a lot to us. 😃 We hope you continue to enjoy the product!

Regards,
Lasse // Arctic Recovery

Rated 5 out of 5 stars

Good product

Good product, fast shipping

March 12, 2024
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Thank you so much for your review! It really means a lot to us. 😃 We hope you continue to enjoy the product!

Regards,
Lasse // Arctic Recovery

Rated 5 out of 5 stars

Perfect icebath

Perfect icebath. Takes up no space, easy to set up and maintain for a good price.
I love it, been in it every day since I bought it.

Buy one now!

October 15, 2023
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Thank you so much for your review! It really means a lot to us. 😃 We hope you continue to enjoy the product!

Regards,
Lasse // Arctic Recovery

Rated 4 out of 5 stars

Great product

Great product. I've really enjoyed it. When it's too hot in the summer time, it is great for the kids to have a blast in it. Unfortunately, the rim is deflated due to a bad connection in the air inlet valve.

January 1, 2024
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Mange tak for din anmeldelse! Det betyder virkelig meget for os. 😃 Vi håber, at du fortsat nyder produktet!

Hilsen,
Lasse // Arctic Recovery

Rated 5 out of 5 stars

If you want an icebath

If you want an icebath. Look no further!
Arctic recovery has the icebath for you, no matter whether your a novice or trained wiking,
Arctic recovery’s icebaths are resilient to harsh weather conditions and will keep the cold temperature due to the designed insulation around the icebath.

September 6, 2023
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Thank you so much for your review! It really means a lot to us. 😃 We hope you continue to enjoy the product!

Regards,
Lasse // Arctic Recovery

Rated 5 out of 5 stars

I have now been using my ice bath for 3 weeks

I have now been using my ice bath for three weeks. I've been in it every single day. It is fantastic.
I have nothing to complain about. The ice bath from Arctic Recovery works solidly. I bought the MAX version.

February 29, 2024
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Thank you so much for your review! It really means a lot to us. 😃 We hope you continue to enjoy the product!

Regards,
Lasse // Arctic Recovery

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Great product

December 28, 2023
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Thank you so much for your review! It really means a lot to us. 😃 We hope you continue to enjoy the product!

Regards,
Lasse // Arctic Recovery

Rated 5 out of 5 stars

the best thing I bought in 2023

October 1, 2023
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Thank you so much for your review! It really means a lot to us. 😃 We hope you continue to enjoy the product!

Regards,
Lasse // Arctic Recovery

Rated 5 out of 5 stars

Fantastic!

Fantastic!
I have made the Icebath from Arctic Recovery a part of my Daily routine and I dont have a single bad thing to say about the product; It works, its good quality in terms of the low price and easy to use.

November 30, 2023
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Thank you so much for your review! It really means a lot to us. 😃 We hope you continue to enjoy the product!

Regards,
Lasse // Arctic Recovery

Rated 5 out of 5 stars

Outstanding Customer-service

The customer-service was outstanding.
Out deffect ice-bath was replaced in no time without any discussion.
Thanks!

February 22, 2024
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Thank you so much for your review! It really means a lot to us. 😃 We hope you continue to enjoy the product!

Regards,
Lasse // Arctic Recovery

Rated 4 out of 5 stars

Great product

Great product - I wish the cover had a little stiffnes in it to stop the puddles of rain gathering in the middle. Otherwise everything is fine.

February 29, 2024
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Hi Dave.

Thank you for your review. We are working on finding a solution to the rainwater issue. Hope you still enjoy the product. :)

Lasse // Arctic Recovery

Rated 5 out of 5 stars

Very good quality

February 28, 2023
Unprompted review
Arctic Recovery logo

Reply from Arctic Recovery

Thank you so much for your review! It really means a lot to us. 😃 We hope you continue to enjoy the product!

Regards,
Lasse // Arctic Recovery

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look