I spoke to Ian Thompson while starting out mine and my partners first time buyers experience. We have some negative credit history, which we have been fully transparent about. I received a ph... See more
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See what reviewers are saying
Deceptive tactics targeting Veterans with spam and mailings that look like missed payments. Their website also has misspelling’s (ie “Fine your rate”) and different addresses, so its strange to be abl... See more
I had a requirement to re-fi my home in Dallas,TX metroplex. I contacted Arcus Lending and within a day whole process was started. Agent explained me different options according to my requirements.... See more
Though Shashank at the end helped close the loan on time by pulling extra strings, overall experience working with one of his staff was stressful. Too many times I had to follow up on errors observed... See more
Company details
Information provided by various external sources
America's Premier Mortgage Experts. Lender offering Refinance and Purchase loans at great rates. Featured on Yahoo!, The Washington Post and FOX.
Contact info
4340 Stevens Creek Blvd #270, 95129, San Jose, United States
- 408-615-0655
- info@arcuslending.com
- arcuslending.com
Exceptional Service for Refi requirement.
I had a requirement to re-fi my home in Dallas,TX metroplex. I contacted Arcus Lending and within a day whole process was started. Agent explained me different options according to my requirements. I was pleased with their details which can save me money. Whole experience to re-fi was smooth without much stress. If I have do again I won't think twice to goto Arcus Lending.
Aakash Pandhi
Very knowledgeable, resourceful and helpful
Shashank helped me with my loan financing while buying my (first) home. During the process, there were few unexpected challenges and things didn't go as originally planned. However, Shashank was able to quickly come up with alternatives to make sure that the offer / deal went through.
I am happy with the level of support, and especially continuous communication I received from his office to get me through those situations. I highly recommend his services to anyone interested in getting financing.
Bought a house with them and had a…
Bought a house with them and had a great experience working with Samantha, got all my concerns clarified and had a smooth processing with a competitive rate. I recommend arcus lending
They do process loans that close
They do process loans that close. However, their portfolio is limited to sales or refinance of home (no construction loans or land/lot loans)

Reply from Arcus Lending
You can Trust ARCUS Lending to do their…
You can Trust ARCUS Lending to do their best to meet your needs. I used their service and it was excellent.
Best and Easy Mortgage providers
Best and Easy Mortgage providers, Love their personal interaction and always on top of things..
Totally recommend it to everyone.
Had done multiple transactions with…
Had done multiple transactions with Shashank team, they are different than the others,
They are “The Best”!!!
Arcus is a good company but it is hard…
Arcus is a good company but it is hard to get hold of right people and sometimes simple email requests drags on for days.
Honest, Professional and Client Centric
Honest, Professional and client centric solutions.
Excellent Service
Great place to shop for Mortgage loans…
Great place to shop for Mortgage loans or re-fi. People are nice and helpful. Shashank keeps his promises even if there is fluctuation in rates.
Good Broker option
They were able to offer loan products to help refi when market was down years ago.
Arcus Lending
This is specifically for Shashank Shekar. Very prompt and responsive. Gives good and right advise. Keeps up his words.
His staff is really good and easy to work with. This is based on my past two refinance experiences!
Mortgage refinance through Arcus
Refinanced mortgage through Arcus Lending. Overall experience was excellent, process was straight forward. Support from Shashank and his team was great, will definitely work with them in future.
5 star for excellent customer service…
5 star for excellent customer service and prompt response
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