Arden University - Coventry Reviews 56

I was completely impressed with the way Amani - student support staff handled my issue, individuals like her are assets to organisations that are well-led. When I presented my issue, she took time to explain things and reassured me this was to be resolved, the following day which is today I got a response and all my frustration gone. Brilliant! Very effective in the way she solved my issue. Thank you Amani I cannot appreciate you enough, what you did means a lot to me. Keep it up.

Suganya from Student Support was incredibly helpful in regards with my enquiry and Arden is one of the best University experiences. I am currently working through my second year of my BA in Graphic Design and I am learning so much. Lecturers are also brilliant.

Throughout my degree, I've found the student support team very helpful with advice and sorting out any issues. I want to thank Jake from the student support team for keeping me informed and chasing up a query regarding an extension to my course expiry date.

When you enquire about courses the advisors are helpful but that’s to get you on the course afterwards they don’t care about you don’t reply to phone calls messages voice and text..one tutor on my course had a really bad teaching attitude he definitely didn’t want to be there he showed us the wrong module a student had to point out the mistake..still awaiting my bursary payment from weeks ago they just want people to sign up so they can make ££££ and afterwards they don’t care

Student Support member, Mandy, was patient and extreemly understanding. She answered all of my questions and solved the issues presented with.

Today, I rang the student support team for some general advice regarding my deadlines and academic support where John Taylor was very helpful. we had a great chat on the phone and he sent me some useful information via email to me. Just wanted to say thanks to John today!

I have had fantastic support from Arden University since I joined them recently. On two separate occasions I was helped by Amrita and John. They both showed amazing empathy towards me - fully understanding exactly how I was feeling - overwhelmed and worried about being a new Online Learner. After listening to them, I felt so relieved and more confident about my studies and was so pleased I'd made the right choice with Arden University. They have everything you need to help you reach your study goals in life.

On 30/08/2023, I had to travel to Coventry from London, Main Campus of Arden University. Bearing in my mind that Coventry is not the place for students to deal with their academic issues. But due to my circumstances, I had no choice but to travel to Coventry as I was unable to receive assistance from both London Campus of Arden University. (Tower Hill & Holborn Campus)
On that day, I was travelling without any prior appointment. But I believed that I will be seen by someone to whom I can present my case. I was introduced to MR. SANJ, Students Support Team Leader. He was surprised with my presence there in the morning. But he welcomed me and given full opportunity to express my reasons for travel.
After sincerely listening my case, I was provided fantastic feedback. Mr. Sanj has given extra mile to resolve the issues at his earliest. And the issue has been finally resolved within few weeks. Thank you, Mr. Sanj.
I would also like to express my sincere Gratitude to Ms MANDY SOLANKI who was communicating with the updates and guidance until the issues resolved.

Finally, thank you again to both of you for the fantastic support provided.
All the best
Regards
Abu Ali

Hi all, this university is the perfect option for me, I am so happy I've chosen Arden University to fulfil ( a bit late in life... in my case), the academic team is just wonderful and helping mindset, assisting me to sort batches through my academic adventure.Recently I had a problem re-engaging for the new academic year but splendidly sorted by the university administration team.Wish them the best and recommend to anyone to engage with them to achieve any of the numerous courses and degrees that Arden Univerity has to offer!

I am currently studying at Arden and honestly Arden is the best choice I have made apart from harsh marking but it's important to have a critical feedback otherwise we will never learn the hard way and wont be able to do better in the next module. They know about mental health and will give you great support, the student success team and student support team are amazing and you will get the help and support you need whether your struggling with your assignment they got it covered. They are really friendly, approachable and understanding They also help you with a step-by-step guidance and also academic skills are amazing if you need that extra help with your assignment they will help you and give you great amount of guidance.

Mandy and Jade at Student Support are fantastic staff. they sorted out my concerns within a split second and i am grateful that i made the right decision of studying at Arden Uni.

Professional advice
Comprehensiv and clear from Mandy

For me during a lot of assistance that i needed John and Angela came through a lot

Angela from Arden University Student Support was prompt, accurate and very professional in her dealing with my query.

My matter was sorted out swiftly. I am indeed grateful Thanks Beth.

Rebecca Harrison in student support has been dealing with my transfer from one degree to another and has been keeping me up to date all the way through and answered any questions i may have. A lovely knowledgable person who is a credit to Arden University

A huge thank you to Jade for her help today.
She helped get my issue resolved within a couple of hours after I had raised a ticket days ago with another team with no response. Very patient and kind. Thank you so much Jade! I appreciate it a ton 🙂

mandy was amzing. she was really helpful and went the extra mile to make sure i had enough support

The person I spoke to was really helpful and professional

Rachel Osborne is an incredible asset to the Arden University team, she provided me with support when my workload became too much, this being with life, uni, work, other qualifications and personal matters. Not only this but she was sure to listen to me and provide any necessary help to encourage me back into stable working conditions. After all of this, she made sure to check back with me and she was happy to hear I was doing better. I have never received support like this throughout my entire education journey and it was refreshing to have someone so compassionate to talk to.

The support could not have been better!