Arden University Reviews 

Freddie was really kind and helpful and help me resolved the timetable.I had issues with the morning lessons due to my work as well and I found a quiet challenging attending to lessons and he straight away answered to my email and send me a form to complete and he informed me that by Monday next week I will definitely receive a notice about the form being approved or not.
Thank you so much for your help Freddie

Lee was very caring and kind to me. I was really mad on the phone and she listen and she helped me! She communicated very well! Thank you

As I near the end of my 3-year journey with this university, I just want to express a huge THANK YOU. A few years back, while I was looking into how to study fully online while working and searching for universities, I came across mixed reviews. Still, I chose this university because it offered exactly what I was looking for in a specific field. I had the opportunity to connect with dedicated professionals who provided assistance in many areas. The university offers career services, financial and well-being support -everything necessary to manage fully remote studies alongside other responsibilities like work and family. I am especially thankful to the professionals who supported me throughout my studies: Cathy from Careers, Mohammed from Academics, my wonderful tutor Sokyna, Wendy and Emiluy from Well-being support, and Rob, my module leader. The only area I think needs improvement is the academic materials and webinars for each module, which should be more tailored for remote students. Other than that, keep up the great work!A small piece of advice: For students wishing to study remotely, please choose this university; otherwise, opt for on-campus studies as remote is challenging and requires a lot of self studying!

My experience with Arden University has been mixed and, unfortunately, disappointing in several key areas.

While the programme content itself has potential, the execution—particularly around academic guidance and administration—fell short of expectations. Assignment instructions and assessment criteria were often ambiguous, requiring students to interpret expectations independently with limited clarification.

On multiple occasions, I submitted assignments for formative feedback with the expectation of receiving constructive guidance prior to final submission. The feedback provided was frequently generic, such as “this was well written,” without identifying specific areas for improvement, gaps against the marking criteria, or recommendations for strengthening the work. This limited the usefulness of the formative process and reduced its intended academic value.

Administrative support was a major concern. Responses from the administrative team were frequently delayed or, in some cases, not forthcoming at all. A particularly serious issue arose when I requested an official confirmation letter of my expected completion date. The letter I received incorrectly stated that I would be graduating in 2029, despite my programme end date being 2025; which I specifically highlighted. When I contacted the administration to have this error corrected, they declined to amend the document. This error directly resulted in the loss of a professional opportunity, which was both frustrating and avoidable.

Prospective students should be aware that success at Arden requires a high level of independence, persistence, and tolerance for administrative challenges. With improved responsiveness, clearer academic communication, and more meaningful academic and administrative support, the overall student experience could be significantly enhanced.

I had a discussion with Freddie. He was very supportive and helpful. I had all the help and information I needed; I have been given all info I needed. I wish all people working in student support to be as good as Freddie.

RIC'from student support 'thank you very much for you clearly information and help with my issue..you are the best!!!

I had a few questions regarding changing my course. I had reached out to Summayyah from the student support team, she was very helpful in getting me through to the right people.

Thanks to sherya for resolving my issues promptly. Very helpful staff

Jacks been absolutely class, made my university experience much easier and more comfortable in catching up with modules and all the student portal stuff that I struggled with

This company has an amazing reputation and a verry good support

Love the students and the teachers are ok and supportive of u if u personally speak with them.

But the reason for this review is about the staff member at the cafe they have on the ground floor…

This girl is always so rude and abrupt. It’s almost like she gives jealous vibes!?Which I don’t know why because she isn’t a bad looking girl but her attitude makes her ugly 🥴🥴
She always acting like she can’t be bothered. Always rolling her eyes and giving stink attitude. Like chill out, be calm, it’s not that serious😵‍💫.
She had an attitude from the get go, I ordered hot food and when it was ready she called it out and threw in down on the counter… but the man behind me had ordered food too, and when his was ready she delivered it to his table . Like really girl if ur intimidated by my presence or looks don’t work in hospitality/customer service 😂😂
As somebody that’s had a head waitress job before for over 2yrs. She definitely needs to fix her approach. Ppl like me wud train her on how to excel her path way work regarding ethics!!!
It cost ZERO to b nice
And it cost Zillch, to deliver service with a smile!
Remember this is England!! You choose the work, the work don’t choose you!!

Other then That, happy bdays Arden :) pls Have better staff on the cafe then Mayb the students wudnt wild out for u to make it an Only staff cafe in a student environment!!!

Wendy from the Student Success team is amazing.
She is very helpful, patient and ready to help. She coached me to be more organised and to balance my workload and ask for help when needed.
This year of study has been significantly improved with her help and guidance.

I spoke to Laura from student hub who was great, she listened to me intently, understood my anxieties and she spoke to the relevant staff relating to my enquiries and within a day I got the outcome I was hoping for!

Big thanks to LAURA

Very helpful, they try to make sure there is no problems and all goes as well as it is possible.

Ayanna was very helpful today even do she was very busy but still have smile on her face.
Bless her.
Kind regards.
Yusupha

Thank you Jack Wilson! Thank you for answering my questions and helping me.

Joyce has helped me multiple times before, always caring and very attentive. I had troubles sorting out something about my timetable and when she picked up the phone today I recognised her voice and knew she was going to fix the issue. AND SO SHE DID!
Super helpful, I’m so grateful I managed to speak to her today. 100% appreciate her!

Lash was very nice, friendly and helpful and has patience, a very smart and well-spoken woman to approach. I feel very comfortable; her assistance has been great! Thank you, Lash

Joycelyn is very good service and also helpful,all time she try to help for every student

Teesha was very helpful thank you.