Premier Tech Services Ltd Reviews 525

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the speed and efficiency of repairs and deliveries. Many people appreciate the high quality of the products and the expertise of the staff, who are often described as helpful and professional. Reviewers frequently mention the quick turnaround times for repairs, with many items being fixed and returned within a few days, sometimes even the same day. This swift service, combined with well-packaged items and clear communication, contributes to a highly positive overall experience for consumers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the quick turnaround and efficiency.... See more

Product

Consumers find product to be positive, highlighting its effectiveness in repairing various faulty items such... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the repairs, noting that faulty items... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being pleasant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If there where more than 5stars you would get them! Sent off Motor mover control and receiver box on Monday to A&R /Premier Tech Services Ltd as no longer functional. Received it back today(Wednesday... See more

Rated 5 out of 5 stars

A motor mover that simply wasn't working. Remote resets etc had no effect. Remote syncing but no power to the movers. These guys recommended by my service engineer. Sent off on Wednesday, rece... See more

Company replied

Rated 5 out of 5 stars

Sent a faulty Reich motor mover control board to A&R on a Monday using Parcel force 24hr service. They diagnosed and fixed the problem and dispatched it to me using Parcel force 24hr service next da... See more

Rated 5 out of 5 stars

I have no hesitation in recommending Simon Gaffney as a first class motorhome engineer. He put himself out to get my motorhome repaired, and with Truma boilers combined with Auto-sleepers that takes... See more


Company details

  1. Electronics Repair Shop
  2. Design Engineer
  3. Electronic Engineer
  4. RV Repair Shop
  5. Technical Service

Written by the company

A&R Electronic Developments Ltd was founded in 1988 by 2 brothers, Andrew & Richard (A&R) . Over the past 30+ years we have developed, designed & improved new and existing ideas that our clients required. Including Truma & Carver In the last 5-6 years we have diversified into repairing out of warranty and obsolete caravan electronic equipment, such as motor mover control units, gas water and space heating electronics, Truma combi boilers plus designing and manufacturing our own compatible handsets to work with many of the movers on the market. We aim to provide a cost effective solution for many products still out in the field that are now no longer under warranty, manufactured or nobody else knows how to fix. The repair side is small setup consisting of Father & Son (Richard & Yan) which enables us to run smoothly, quickly and efficiently. Now trading under the company Premier Tech Services Ltd. We hope that, as a customer, you are happy with the service you receive from any sector of A&R Electronic Developments and would let us know if there's anything we could change.


Contact info

5.0

Excellent

TrustScore 5 out of 5

525 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

My Powrwheel handset failed, no problem AR hailed!

My Powrwheel handset failed to start up and I thought about repair but decided on purchasing a new one. Ordered a new one from AR which arrived the next day! Wasn’t sure about programming but needn’t have been as the instructions sent with the unit were simple and easy to understand, even for me! Set up and tested today and it worked first time. I can now relax a little as I can at least get my caravan off the drive!
Thanks for the speedy service.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company

First time using this company with a broken motor mover. A1 service quick though repair and sent back within a week absolutely brilliant
Thanks

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you very premier Tech Services…

Thank you very much premier Tech Services for the repair of my two Power Touch power units & remote control.
From posting to the return of my units was five working days.
I have refitted the units, they are working fine no problem.
Excellent service no problem with the price.
Thanks again 10/10

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent turn around

Excellent turn around. I posted my motor mover for repair on Tuesday morning and it was returned fixed on Thursday morning. You can't expect better than that.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Motor mover repair

Very fast service
Pleased with the results of my motor mover repair
Great service would highly recommend

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Premier Tech Services Ltd i found was a…

Premier Tech Services Ltd i found was a professional and easy to deal with business From start to finish. I was also happy with the price paid. Well done Premier. Mike Parkin. Caravan remote and circuit board check and repair.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Finally had time to reinstall mover

Finally had time to reinstall mover. This works very well, all problems solved. Direct contact is made with remote control. A very fast and correct service with this company. The hassle with customs and additional import duties are worth it.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Super

Super, speedy repair of our motor mover. I sent it off on Wednesday and it was fixed, returned and refitted in the caravan by Saturday.

One point for people using the service is to keep your postage to A&R Electronics under 2kg to save postage costs.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Powr touch remote replacement

Powr touch remote replacement
Very clear instructions with pics
In my case I had to remove a cover from the controler to find the reset button
It was tiny but near the jack plug terminal
Everything worked perfect
Very happy

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Caravan Reich Motor Mover

Sent off the control box and remote from our motor mover which was only working on one side posted Monday, received a phone call Tuesday reporting they had fixed it and got it back on Wednesday morning. Fantastic service with a rapid response.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service Truma boiler mother boards

Amazing service, sent Richard 3 x pcb boards for a Truma boiler in motorhome, called to say he has received & asking the symptoms within ten minutes called me back to say faulty component on the main mother board sending back that same day. Replaced boards and pleased to say my other half was happy to have heating + hot water again. Thank you Richard once again.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Contacted Richard following recommendation from Reich UK as my motor mover packed up. Sent out Monday morning, phone call received Tuesday morning saying all fixed received back Wednesday morning and back on van Wednesday afternoon and works perfectly. Very relieved as all in repair including insured postage both ways less than £150.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Motor Mover

Drop in on the off chance with the motor mover box. 15 mins and was fixed. Quick, pleasant experience.
Had to call to get some help, no problem. Motor mover all working well now. Brought a new controller from this company. Good value.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic professional service

Fantastic professional service. I sent my Cascade water heater burner off on the Tuesday it was returned on the Thursday. Full report given on repairs carried out. Had to wait until the weekend to fit it back in the caravan works like new. Very happy.

April 26, 2025
Unprompted review

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