Premier Tech Services Ltd Reviews 525

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick turnaround times for repairs and the efficiency of the delivery service. Many people appreciate the quality of the repairs, noting that products like motor movers and heaters are returned in perfect working order, often better than before. The staff are frequently commended for their professionalism, helpfulness, and ability to diagnose and fix issues promptly, even for older or obsolete parts. The overall sentiment indicates that consumers are very satisfied with the product quality and the reliable service provided, making them highly recommend the company.

What people talk about most

Service

Consumers consistently report positive experiences with the service, often describing it as excellent,... See more

Product

Reviewers express high satisfaction with the product, often highlighting its effective repair and restoration... See more

Quality

Customers had positive experiences with quality, with many reporting that their repaired items, such as motor... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting their pleasant demeanor,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent off my PCB from my motorhome fridge freezer,less than a week a stress free repair, Richard called me explaining what he had done, made payment over the phone, received it the next morning. A1 5*... See more

Rated 5 out of 5 stars

If there where more than 5stars you would get them! Sent off Motor mover control and receiver box on Monday to A&R /Premier Tech Services Ltd as no longer functional. Received it back today(Wednesday... See more

Rated 5 out of 5 stars

A motor mover that simply wasn't working. Remote resets etc had no effect. Remote syncing but no power to the movers. These guys recommended by my service engineer. Sent off on Wednesday, rece... See more

Company replied

Rated 5 out of 5 stars

Sent a faulty Reich motor mover control board to A&R on a Monday using Parcel force 24hr service. They diagnosed and fixed the problem and dispatched it to me using Parcel force 24hr service next da... See more


Company details

  1. Electronics Repair Shop
  2. Design Engineer
  3. Electronic Engineer
  4. RV Repair Shop
  5. Technical Service

Written by the company

A&R Electronic Developments Ltd was founded in 1988 by 2 brothers, Andrew & Richard (A&R) . Over the past 30+ years we have developed, designed & improved new and existing ideas that our clients required. Including Truma & Carver In the last 5-6 years we have diversified into repairing out of warranty and obsolete caravan electronic equipment, such as motor mover control units, gas water and space heating electronics, Truma combi boilers plus designing and manufacturing our own compatible handsets to work with many of the movers on the market. We aim to provide a cost effective solution for many products still out in the field that are now no longer under warranty, manufactured or nobody else knows how to fix. The repair side is small setup consisting of Father & Son (Richard & Yan) which enables us to run smoothly, quickly and efficiently. Now trading under the company Premier Tech Services Ltd. We hope that, as a customer, you are happy with the service you receive from any sector of A&R Electronic Developments and would let us know if there's anything we could change.


Contact info

5.0

Excellent

TrustScore 5 out of 5

525 reviews

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Rated 5 out of 5 stars

Sent off my wrecked Carver burner unit…

Sent off my wrecked Carver burner unit on the Tuesday evening and despite a delay by the post office the unit was returned to me on the Friday morning good as new. First class service beyond my expectations. Highly recommend

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

After registering online for a repair…

After registering online for a repair to my motor mover control box I followed the explicit instructions and posted the box to A & R. The repair was carried out quickly and efficiently and the box returned by post in a few days.
Really happy with the service and will gladly recomend to others.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Truma PCB

Sent my truma PCB to them and within 5 days I had it back fully working. Excellent service.
Thank you. Boiler now back working as it should...

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

speedy serves

Just got home on thursday 3/10. on the doorstep was a parcel, to my amazement it was the Truma combustion fan which i sent to them on Tuesday 1/10 from cornwall.
All repaired and now back in motorhome and working.
they have saved me over £200 by repairing this item compaired to over £300 for a new replacement.
just cant believe there is company in the Uk that has such a quick turn round,
This is 1 very happy customer, thankyou

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Just prior to departing for a 2 week caravan holiday my 20 year old Truma motor mover control unit stopped responding. Luckily the journey passed close to Cannock and I dropped it off. Despite closing for annual holiday, A&R managed to post a refurbished unit and paired handset to my home ready for my return. Without a mover, my caravan would still be parked on the highway! Outstanding service and highly recommended. Thank you Yan.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Carver Motor mover control panel

I sent my control panel for repair on Monday.it has arrived today Wednesday.Fantastic Service,my remote is working again. standing within a metre of caravan side.close to where the control panel is fitted. Considering my caravan is over 15 years old .I am happy.I just want to turn van around on my drive .which I will be able to do 👍👍👏

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Wow what a Great company.

Wow what a Great company.
Took a Thetford fridge pcb in on Tuesday morning
Received a text at 0800 on Thursday
All repaired.
Went to collect and fitted back in the Fridge all now working fine on Gas without locking out

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Yan assisted me over the telephone with diagnostic checks to confirm the control box may have a possible fault and not the handset. Posted both items late p.m. on a Monday and received repaired control box and remote with in one week. Yan kindly kept me updated via e-mail during this time.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Thetford Fridge repair

Yes it's a super quick service. Sent the Thetford N112 fridge control board, I looked at it and thought oh no it a gonna. But just 3 hours after they received it.. I got a text fixed and ready to return to me. If I had looked at the text earlier it would of been a 3 day turn around. Brilliant saved me having to buy a new fridge
Put the board back and all worked as it should.


Thank you so much

August 23, 2024
Unprompted review

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