Argos Pet Insurance Reviews 

The Argos Pet Insurance staff have always been wonderful - kind, communicative and genuinely concerned about the well-being of our furry friends, Cherif in particular was so kind when I sobbed down the phone about two years ago as I was so worried about Toby, my little chihuahua, as he had developed a heart murmur. I'd had the insurance for about five years (give or take) and had never claimed. He sorted everything out for me, as I found accessing the portal of their website quite difficult to navigate. Up to now, all excellent! Someone was going to call me regarding my insurance renewal as I'd commented that it was rather expensive. No-one called, and the next thing was I received a renewal contract for considerably more per month, I think it was nearly 50% more. This was some months ago, so I don't remember exact amounts, but it was ridiculous, so I cancelled it. I waited a month for someone to contact me, but no-one did. I had paid in the region of £2,500 over the first four years. The treatment for his heart murmur was £755.93 for an ECG - no surgery, so Argos was still well in profit, and his condition is now stable and has been since it was discovered. I found the fact that they had not even bothered to call and suggest a different plan really significant. The customer care staff are lovely, absolutely great - but the finance department leaves a lot to be desired.....

Very easy and quick to make a claim, had no issues with submitting online or adding an additional claim to the existing one.

Speedy resolution to claim. My dog at almost 10 years old developed an ear infection. I hadn't used insurance from he was 10 Months old and I had been thinking of canceling it. Now glad I didn't. Vet fixed dog appropriately, made claim on my behalf to Argos Pet insurance and claim settled within days. Happy dog and happy owner.

The claim was easy to submit, was dealt with very speedily, I could check the progress easily, and your reimbursement was very quick, thank you

I have never experienced such support from Argos pet insurance company they always help especially when your pets get old and frail.
Best insurance company I have dealt with will recommend to everyone who wants to ensure Thier fur babies are well covered

so easy and friendly

My dog was involved in an RTA incident which incurred a large vet bill.
Argos pet insurance were fast acting to pay out which helped with the financial struggle.
Would recommend.

I have to give 5stars
The first time I've ever claimed insurance & Argos made it pain free & fast repayment. Great cover

Paid our claim really quickly with no issues. Put our minds at rest

New to Argos pet insurance but so far all good

Thank you. Claim was dealt with quickly and no hassle at all

i was trying to buy my pets insurance and pay annually but could not manage so i spoke to Jordan he went above and beyond to help me sort my insurance out ,nothing was to much trouble and he had the patience of a saint with me i would award 10 stars if i could ,thank you Jordan

Very easy process. I can do direct claims from my vet so I don't have to pay upfront.

After a small operation to get a biopsy of the cyst on my dogs eyelid, I was presented with an eye watering bill. I paid this then put a claim into my Argos Pet Insurance. Within a week I was refunded the money minus my excess. No awkward questions, easy to complete the paperwork. Prompt payout.

I was on holiday and my dog jasper cut his paw, I had to go to Holt glaven veterinary vets, jasper had to back the next day to have stitches, glaven vets were brilliant very caring and reassuring Jasper was looked after with care and compassion, wonderful vets and people, I then got in touch with Argos insurance the person I spoke to on the phone was very reassuring and helpful, Argos were brilliant, I received text to keep me updated and to say the claim is being processed,with in two weeks I received the money for the veterinary bill, brilliant customer service and communication skills, excellent service I thoroughly recommend Argos pet insurance thankyou

I can’t fault the service or the attention given by the staff

It was easy to do and covers well

Made a claim for my dogs vet bill, payment was made by Argos pet insurance very promptly, used paw portal which made the claim so easy. Highly recommend

Very easy to set up and much cheaper than my previous provider who had massively increased premiums despite never having claimed , The cover is also better than the previous provider.