Argos Pet Insurance Reviews 

2,466
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate how simple it is to submit claims online, noting that the digital portal works smoothly and keeps them informed. People frequently highlight that claim payments arrive promptly without any hassle, which significantly reduces stress during emotionally difficult situations. Consumers also describe the support staff as exceptionally friendly, kind, and always ready to help with questions. However, some customers also noted significant price increases when looking at their policy renewals. Reviewers mentioned that monthly premium costs could rise dramatically after several years of steady loyalty.

What people talk about most

Claim

Customers had great appreciation for the efficient claim process, reporting that payments were handled very... See more

Service

Clients share satisfaction regarding the service, noting that the claim process is remarkably fast,... See more

Payment

Users describe positive interactions with payment, frequently highlighting fast payouts and efficient claim... See more

Price

Reviewers highlight ambiguous aspects of price, as opinions regarding costs vary significantly among... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff who are exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speedy resolution to claim. My dog at almost 10 years old developed an ear infection. I hadn't used insurance from he was 10 Months old and I had been thinking of canceling it. Now glad I didn't. Vet... See more

Rated 5 out of 5 stars

Fantastic experience with Argos Pet Insurance. We recently got our rescue pup and unfortunately a few weeks later she got an abscess on her tooth. Following her treatment our vet submitted all the n... See more

Rated 5 out of 5 stars

Our dog required an unexpected and costly surgery. Like most pet owners we had taken out pet insurance purely for peace of mind and we had never expected needing it, when considering her age. Fortunat... See more

Rated 5 out of 5 stars

Argos made getting insurance for my cats easy. It give you different options which you can review before making the choice that is right for you and your pets. The excess is affordable amount. I choos... See more


Company details

  1. Insurance Agency
  2. Insurance Company
  3. Pet Insurance Company
  4. Pet Store

Written by the company

From Bulldogs to Burmese cats, pets come in all shapes and sizes – Argos Pet Insurance could help you get the right amount of protection for your pet.

Argos Pet Insurance

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.4

All reviews

(2,466)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with Argos pet insurance

I took my dog to the vets on Tuesday with a gut problem, got a bit of a shock with the bill. But thank god she is insured. All I had to do was to fill in a few questions on the Argos portal. Once they receive it, they let me know that it could take up to 5 days to be sorted. The money I had paid out was back in my account within 10 days. Very happy with Argos pet insurance.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

First ever claim

THIS IS THE FIRST TIME I HAVE EVER CLAIMED FOR ANY OF MY DOGS THIS ONE IS NUMBER 5 unfortunately he had some disc issues and became paralysed had a operation on Monday the vet sent a claim in on my behalf and after Argos emailed myself to make sure I knew about the claim it was payed out before my dog had come home which was brilliant no messing with phone calls or emails once confirmed payment was quick I was very pleased

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I've never had to claim on my Argos Pet insurance before. It was so easy! I took my cat to the vets, started a claim on the portal the very same day. 4 days later the money was in my account. Fantastic service. Seamless process.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Positive service

First time having to ever put in a claim. Very easy to make a claim on the portal. Claim paid very quickly. No quibbles or issues. All told a very good service.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

Not good for longterm or loyal customers

Avoid if you are looking to be with them long term. I have been with them since 2009. My cat had her 1st claim at 16 and a half and they doubled my renewal cost to £160 per month.
When I called to speak to them and explain that I had been with them since my cats were kittens, I was told "there is no loyalty in the insurance industry".
They don't value customers, and the longer you are with them, the more you will pay.
I would never dream of treating a loyal customer like this.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Happy to be with Argos Pet Insurance

We recently had to make a claim for our dog and everyone I have spoken to have been so friendly & helpful.

Our claim was dealt with fast & effectively and we’re very happy to be insured with Argos Pet Insurance

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Argos Pet Insurance - Excellent Insurance Company

Deciding which pet insurance isnt easy but Argos provided excellent policy cover for an excellent price with free vet nurse calls. You always hope insurance is something you never have to use but pay for it just in case. How an insurance company treats you in the event of having to make a claim, speaks volumes about their integrity. We have unfortunately had to claim and have been so pleased with Argos pet insurance and their handling of our claim. The support team have been friendly, helpful, kind and supportive throughout the claims process, which is rare nowadays and very much appreciated. So glad we picked Argos and would definitely recommend them.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Grateful for our pet insurance company

Our dog required an unexpected and costly surgery. Like most pet owners we had taken out pet insurance purely for peace of mind and we had never expected needing it, when considering her age. Fortunately, after given the unexpected news from the vet we were able to speak to someone at argos pet insurance who kindly helped explain things and gave us support with the online form - which by the way the online portal is easy to use. Thankfully, we didn’t wait long for a decision which helped us not to delay the operation. We were incredible grateful to know that we were covered, (minus the excess) and there were no hidden loop holes! This allowed us to focus our energy on our beloved dog’s recovery.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and amazing

My puppy had an accident and unfortunately had to go to the vet which resulted in surgery. Argos pet insurance were swift and amazing. My vet had never dealt with them before, and couldn't believe how fast they responded, and completed the claim. I would recommend Argos Pet Insurance in the future.

December 22, 2025
Unprompted review

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