Argos Pet Insurance Reviews 

2,466
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate how simple it is to submit claims online, noting that the digital portal works smoothly and keeps them informed. People frequently highlight that claim payments arrive promptly without any hassle, which significantly reduces stress during emotionally difficult situations. Consumers also describe the support staff as exceptionally friendly, kind, and always ready to help with questions. However, some customers also noted significant price increases when looking at their policy renewals. Reviewers mentioned that monthly premium costs could rise dramatically after several years of steady loyalty.

What people talk about most

Claim

Customers had great appreciation for the efficient claim process, reporting that payments were handled very... See more

Service

Clients share satisfaction regarding the service, noting that the claim process is remarkably fast,... See more

Payment

Users describe positive interactions with payment, frequently highlighting fast payouts and efficient claim... See more

Price

Reviewers highlight ambiguous aspects of price, as opinions regarding costs vary significantly among... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff who are exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speedy resolution to claim. My dog at almost 10 years old developed an ear infection. I hadn't used insurance from he was 10 Months old and I had been thinking of canceling it. Now glad I didn't. Vet... See more

Rated 5 out of 5 stars

Fantastic experience with Argos Pet Insurance. We recently got our rescue pup and unfortunately a few weeks later she got an abscess on her tooth. Following her treatment our vet submitted all the n... See more

Rated 5 out of 5 stars

Our dog required an unexpected and costly surgery. Like most pet owners we had taken out pet insurance purely for peace of mind and we had never expected needing it, when considering her age. Fortunat... See more

Rated 5 out of 5 stars

Argos made getting insurance for my cats easy. It give you different options which you can review before making the choice that is right for you and your pets. The excess is affordable amount. I choos... See more


Company details

  1. Insurance Agency
  2. Insurance Company
  3. Pet Insurance Company
  4. Pet Store

Written by the company

From Bulldogs to Burmese cats, pets come in all shapes and sizes – Argos Pet Insurance could help you get the right amount of protection for your pet.

Argos Pet Insurance

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.4

All reviews

(2,466)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The process was very easy

The process was very easy, completed an online form and the money arrived in my back account a week or so later. I have never made an insurance claim before and this was a lot easier than i thought it was going to be. Argos dealt directly with the Vet and i didn't need to do anything other than the initial simple form.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

My vet made the claim on my behalf

My vet made the claim on my behalf. I received regular communication on the progress of my claim, which was settled in 5 days. Highly recommend Argos pet insurance. I’ll be keeping both of my dogs insured with Argos.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Insured again with Argos as they were…

Insured again with Argos as they were great when my elderly dog was ill.

This time it was for our new dog and they had no hesitation in paying out. The vet dealt with them direct and after paying the excess to the vets, it was confirmed next day they and then two days later a payment would be sent direct to the vet. Couldn’t fault it.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

I unfortunately presumed that the…

I unfortunately presumed that the policy I had taken out was for £2500 worth of cover for each year - I made a claim in 2024 due to nail damage. InClaimed again in 2025 to find my pet was not covered as only covered for 12 months per condition.

The policy needs to be more precise as I cannot be the only person who had this policy. Hence I cancelled the policy.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

The easiest insurance claim

The easiest insurance claim, so easy to fill out a simple form, payment within a week. I am very impressed and will absolutely renew my policy.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I was with Argos insurance for my o to her dog and when he passed away they were brilliant. So I use them to insure my new dog

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Claim procedure

We had to make a claim, after 20 years of having dogs and never making a claim I was concerned how it would go. It is an extremely easy process. You log the claim, then we got an outcome within 1 week and the money paid into our account a few days later. I was very impressed with this.
And really thankful after a stressful situation.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Really fast and efficient

I only had to supply my pet insurance details to the vet and they did the rest. Argos sent me emails to keep me up to date and within a couple of days the claim had been agreed.
I haven't had pet insurance before but it was far more simple than I imagined.
Now just need to see if the premiums shoot up now I have made a claim..?

October 27, 2025
Unprompted review

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