ARIF FERDOUS Reviews 

128
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TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Incredible quality. Nowadays its hard to tell the difference between "IG Core" fashion brands who pump out low quality pieces to last a single season, and brands who put time and effort to ensure they... See more

Company replied

Rated 1 out of 5 stars

Do not order I had no information when it would arrive and of course the package was sent back because it was at some point even though I was not at home. My local forwarder says the package has been... See more

Rated 5 out of 5 stars

I’ve purchased many garments from arifferdous, and the quality is always second-to-none. I was skeptical initially about purchasing the black butterfly hoodie but boy, the quality and cut of the hood... See more

Rated 5 out of 5 stars

yeah man sick garms, quality of the highest degree you can tell intense care went into every detail, material and fit. sick packaging sleeve, 24hr tracked delivery everything is 10/10.

Company replied

Company details

  1. Clothing Store

Written by the company

Arif Ferdous is a London-based luxury clothing brand rooted in storytelling, craftsmanship, and intentional design. Founded by Arif Ferdous and Philip Lawson, the brand offers thoughtfully made garments inspired by love, gratitude, and the beauty found in everyday life. Each piece carries meaning - whether through poetry, texture, or silhouette - and reflects our belief that everything is beautiful when you look at it with love. As a small and growing brand, we're incredibly grateful for the support of our community. Thank you for being part of our journey.


Contact info

3.8

Great

TrustScore 4 out of 5

128 reviews

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3.8

All reviews

(128)

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Rated 5 out of 5 stars

Amazing

Amazing! I received my order the very next day, I wasn’t even expecting it to arrive so soon. The quality is amazing and I can’t wait to wear it! Will definitely order again

February 18, 2025
ARIF FERDOUS logo

Reply from ARIF FERDOUS

Ahh this made our day! So happy your order reached you so quickly and that you’re loving the quality. We can’t wait for you to wear it out - thank you so much for the support and the kind words! ❤️

AF Team

Rated 5 out of 5 stars

Amazing Quality

well crafted, amazing quality clothes.

February 12, 2025
ARIF FERDOUS logo

Reply from ARIF FERDOUS

Thank you so much! We put a lot of love and care into each piece, so hearing this truly means the world to us ❤️

AF Team

Rated 5 out of 5 stars

beautiful clothing

beautiful clothing, beautiful ethos

February 12, 2025
ARIF FERDOUS logo

Reply from ARIF FERDOUS

Thank you so much – it truly means a lot that you connect with both the clothing and the ethos behind it. We pour a lot of heart into every detail, so this really means the world! ❤️

AF Team

Rated 5 out of 5 stars

Really nice bag good quality

Really nice bag good quality

January 28, 2025
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Reply from ARIF FERDOUS

Happy to hear you’re loving the bag! We take pride in the quality of every piece, so your feedback means a lot. Thank you for the support 🙏

AF Team

Rated 5 out of 5 stars

This is my first order but it…

This is my first order but it definitely won’t be my last! The service and communication has been fantastic. In a world where customer service is not what it used to be, they are a breath of fresh air. Beautiful quality clothing. Highly recommend

January 22, 2025
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Reply from ARIF FERDOUS

Thank you so much for your kind words – your message truly made our day! We’re so happy to hear your first experience with us was such a positive one, and it means the world to know you felt looked after and valued.

We can’t wait to have you back for your next order, and we’re so grateful for your support and recommendation.

Warm regards,

Arif

Rated 1 out of 5 stars

Can’t review as not received the item…

Can’t review as not received the item yet- lead time of 6-8 weeks
Not a criticism- just can’t review something not received- have been kept informed by email of progress

December 26, 2024
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Reply from ARIF FERDOUS

Hey Debra,

We are very sorry you feel this way. we appreciate you trusting us to deliver your product. We are a still a relatively small brand and are working hard to make sure your product comes within the specified time on the description of the product. (8-12 weeks as included in description)

If you are not happy with the made to order terms I am more than happy to cancel your order and issue you a refund

Thanks

Rated 3 out of 5 stars

ARIF FERDOUS offers high-quality…

ARIF FERDOUS offers high-quality clothing with great attention to detail and swift delivery. However, their refund policy is a concern as it doesn't align with consumer rights, offering only exchanges or store credit instead of refunds. Customer service is responsive and the fit of the garments is impressive, but they should urgently revise their refund policy for better customer assurance.

November 29, 2024
Unprompted review
ARIF FERDOUS logo

Reply from ARIF FERDOUS

Thank you so much for your kind feedback – we really appreciate your lovely words about the quality of our pieces, the fit, and your experience with our customer service.

We just wanted to kindly clarify that we do offer full refunds, and have done so for the past few years. Customers are always welcome to request a refund instead of an exchange or store credit, provided the item meets the conditions outlined in our return policy.

You can find full details here: https://arifferdous.com/pages/returns-exchanges

Thank you again for taking the time to leave a review, and please feel free to reach out if you ever need anything – we’re always happy to help!

Rated 5 out of 5 stars

Great website, 10/10

Good website, the only thing that messed me up was the Black Friday discount prices changing. The hoodie went from 125 to 150 cause I didn't buy it fast enough. LOL. And then the 10% email I couldn't find but that's like a skill issue.

November 26, 2024
Rated 1 out of 5 stars

I placed my order on the twelfth of…

I placed my order on the twelfth of November and it’s now the twenty seventh of November and I still don’t have my order

November 12, 2024
ARIF FERDOUS logo

Reply from ARIF FERDOUS

Hey Jonny, sorry to hear you’re not happy with our services, if you look in the description you will see that it was a preorder and the products will be with you in due allocated time.

However I am more than happy to cancel the order and refund you.

Thanks

Rated 5 out of 5 stars

Items are nice, CX service is even better

Saw these beautiful pieces online and bought instantly. The team made sure to let me know when my items were being made and shipped out. Unfortunately due to errors with the shipping carrier (completely at fault on the shipping carrier), my package got lost during the process. I emailed the CX support team and got a email right away and got it all handled. I also was accommodated for my time and the inconvenience of the process. You can tell this company consists of really great people who care about their customers and the items they provide for them. Easy to say that this experience turned from a frustrating to an pleasant one and I will be shopping here again.

November 25, 2024
Unprompted review
ARIF FERDOUS logo

Reply from ARIF FERDOUS

Thank you so much for this thoughtful and generous review - it truly means a lot to us! We're so sorry again for the issues caused by the courier, but we're really glad we could turn things around and make your experience a positive one.

It’s always our goal to make sure every customer feels looked after, and it means the world to hear that you felt that care. We can’t wait to have you shop with us again soon!

Rated 1 out of 5 stars

Not recived yet

This is the second email to leave a review and I haven’t received the item yet, please could you let me know how much longer it will be and when I receive it I’ll be happy to leave a review. Note: this is the second time I have ordered this shirt as the first one was stolen out of the bag in transit, so I am a bit apprehensive about this order. Look forward to your response.

October 14, 2024
ARIF FERDOUS logo

Reply from ARIF FERDOUS

Hi Lesley! The Indigo Lovers Kiss is currently available as a made to order item, as stated in the product description. We sent a recent update email with where we are with production and delivery times. Please contact us enquiries@arifferdous.com if you have any questions!

Rated 5 out of 5 stars

Amazing

Amazing, love the outfits and style of the brand.

July 20, 2024
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Reply from ARIF FERDOUS

Means so much, thank you Akshay!

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