Hi, I recently received delivery of what must be my sixth pair of Raven SE-15 sneakers, a great urban shoe. There is one consistent flaw I would like to point out to you. While the upper and the so... See more
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Company details
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Copenhagen based sneaker brand. Inspired by the minimalistic Scandinavian architecture and lifestyle. Designs are clean, details are key, comfort is everything.
Contact info
Hauser Plads 10, 3rd floor, 1127, København K, Denmark
- +45 31 19 77 00
- support@arkkcopenhagen.com
- arkkcopenhagen.com
Replied to 61% of negative reviews
Typically replies within 2 weeks
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Easy ordering process and fast& correct…
Easy ordering process and fast& correct delivery

Reply from ARKK Copenhagen
In the last week i send three times a…
In the last week i send three times a email with a question. Zero reply.....
Not the 24 hours they promised to reply.

Reply from ARKK Copenhagen
Quick delivery and really comfortable…
Quick delivery and really comfortable sneakers!

Reply from ARKK Copenhagen

Reply from ARKK Copenhagen
Super nice look and quality
The design and quality of the shoes are impeccable. I had a problem with them due to the size of my ankle i believe (first time i went for a ankle high sneaker and realized it was not for me) so i had to return them. The customer service was super friendly and efficient. Will definitely order another pair of shoes which do not go up the ankle 😉

Reply from ARKK Copenhagen
Duratek- Triple Black. Highly Recommend
I recently purchased the Duratek -Triple Black and I'm thoroughly impressed! They look even better in person. Stylish and comfortable, making them a nice fit for both casual\outdoor and more formal occasions. The fast delivery was a nice bonus. I received my order sooner than expected. I would highly recommend!

Reply from ARKK Copenhagen

Reply from ARKK Copenhagen
Satisfied purchase and delivery
When I made the purchase, unfortunately there was an error in the delivery address, I sent an email informing the correct shipping address, the response was prompt, they corrected the address. The package was sent and received successfully.

Reply from ARKK Copenhagen
My son buy your raven model every year…
My son buy your raven model every year for last 5 years)) I think that is the best review from 19 years old young man)

Reply from ARKK Copenhagen

Reply from ARKK Copenhagen

Reply from ARKK Copenhagen
Good customer service
I had a quality problem with a product I had ordered from Arkk. After giving a review here I was adviced to contact their customer services, which turned out to be very helpful and also gave super quick answers. As a result, I was promised a full refund from the product.
Even though I wasn't happy with the product, I would like to commend them for excellent customer service!

Reply from ARKK Copenhagen
The size were not accurate as they were…
The size were not accurate as they were suggested.

Reply from ARKK Copenhagen
Refreshing cool brand with excellent quality
This brand is such a refreshment! Great designs with top notch quality is what you get with every pair. I already have 3 pairs of Arkk sneakers and I am ordering another pair now. I do adore you. :)

Reply from ARKK Copenhagen
Nice brand
Nice brand, very comfortable shoes, it is my third pair. Will be back

Reply from ARKK Copenhagen
A bit disappointed with returns, great product tho
I ordered a pair Raven Waterproof version from the website, sadly when i got them it turns out the size was too small. Returns are not free from Italy, so I did what they asked: I ordered the right size (so I paid twice) and shipped back the wrong one with their return sheet via DHL.
After more than one month, i didn’t receive my money back, i contacted the support and they told me they didn’t get the package, i gave them the tracking number and the order details and then they just disappeared.
Still waiting for my money after 6 weeks i feel a little scammed
EDIT:
after writing this review and sending another ping message I got fully refunded even if the package i sent is still somewhere only dhl knows

Reply from ARKK Copenhagen
I ordered 2 sizes of the same shoe…
I ordered 2 sizes of the same shoe because I was unsure of the right size. It turned out that size 47 was perfect for me, but sadly on the inner back side of the shoe there has a matieral error or something of that nature because it keeps scratching my heel while walking, making my skin irritated as a result.

Reply from ARKK Copenhagen
Nice shoe for little walking
For starters, website, delivery and necessary information are all good. The shoe, the Chrontech Mesh HL W13 | Dark Army Black | Men, looks good. Smooth and slightly soft fit. But that's really where for me the good news ends. It's too much of that.
After some use I personally come to the following conclusion; The smooth and soft fit means that the shoe is not stable in the upper part. The elastic laces also contribute to this. In addition, the laces are much too long. If I tighten these a little, the laces fall approximately 7.5 cm next to the shoe on either side. This means that for me the laces are a total of 20 to 25 cm too long. Stuffing this in your shoe won't work because of the flexible and soft shoe. I'm more or less forced to shorten the elastic laces myself.
In my opinion, this shoe can be used, for example; visiting people in the neighborhood / taking out the trash / look at me sitting pretty. In short; where not too much walking is required.
All in all, this gives me the feeling that this shoe could have been developed a little more.
Very unfortunate, I would have preferred to give 5 stars.

Reply from ARKK Copenhagen
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