ARLA Propertymark Reviews 105

Darren Kitchenside is an excellent member of property mark and his meeting was detailed and full of knowledge. I cannot recommend him enough.

I have had the pleasure of working with Claire Dudfield in the Propertymark Regulation team who has been incredibly helpful & understanding throughout the process. Great friendly service - Thank you!

Propertymark CMP renewal process went smoothly thanks to the first class customer support provided by Matt Rawlings!
Absolute pleasure to deal with and would recommend Propertymark CMP to all.

We have recently had a very positive Audit experience. We found Darren Kitchenside to be extremely informative and helpful. The process was beneficial as Darren was knowledgeable and took the time to discuss all areas with us. All communication following the audit was very helpful and Darren went above and beyond which was really appreciated.

Matt Rawlings in the new applications team has been incredibly helpful while we've navigated the maze of registrations and compliance required to set up our membership as a new business - thank you so much Matt!

Excellent customer service from Matt Rawlings in Memberships. Matt has been extremely supportive and helpful throughout the whole membership process. He really goes above and beyond and is an absolute credit to Property Mark.
Thanks Matt.
Mas Lettings and Management.

Matt in Memberships was most helpful and relieved me of a lot of stress by explaining what exactly was required from me with regards to annual membership renewal and drawing my attention to the trial with Payprop that I have signed up for. This will help me enormously and I cannot thank him enough for all his help and advice.

Rafael Torrano was extremely helpful and the whole procedure of the audit was very efficient and professional

Darren Kitchenside is very helpful and knowledgeable. He took the time to answer compliance questions that we had. He was also very good at recommending additional learning resources.

Darren Kitchenside continues to set the bar high, especially when considering the normally fraught process of the subject matter. Audits, historically, have been something you dread but with Darren it has become something to look forward to as we seek to improve and evolve our business as well as meeting compliance. Thanks Darren. Great job.

We recently had an audit with Raphael, he was very efficient and helpful. Thank you.
From NP Estates

A very informative meeting with Darren. When I was first contacted by Propertymark via email with the word audit in, I was worried! We'd never had an external audit and although we are good with our compliance you start to think the worst. Darren emailed me before the meeting and put my mind at rest with some helpful tips on what to expect on then day. We had time to prepare and collate the info required and the meeting went well. Thanks for your help Darren!

A useful and informative compliance audit from Darren at Propertymark today, far from being a tick box exercise there are some useful pointers. Thanks Darren

The audit was very helpful and Darren offered excellent advice.

Darren was most kind and considerate, putting me at ease from the moment we started the meeting which I felt allowed me to get more than I anticipated out of our discussions. It was an extremely beneficial meeting and a lot of helpful information has been provided by Darren to help ensure I meet all my compliance obligations, there was a sense of help and assist which was gratefully received. Propertymark are working with us! Thank you Darren - those reading ahead of a meeting, please do not waste time worrying.

Following an audit by Darren, we were left with a wealth of information that was extremely beneficial for us as a company.

Darren was friendly, knowledgeable and his attention to detail was impressive. He took the time to not only go through our process and and procedures but talked to us about the reasoning behind any recommendations that he made.

Darren's customer service is fantastic and his communication was superb throughout. His friendly demeanour and support put us at ease and as a result we updated many processes following his recommendations.

We very much appreciate Darren's input and thank him for his professionalism and feedback. The audit was overall a very positive experience and we are grateful for his time.

Our audit was most informative and delivered professionally whilst putting us at ease. These experiences are always daunting but Darren was extremely pleasant and made the whole process enjoyable whilst giving us up to date knowledge and advise. We are very grateful and found this meeting most helpful. Thank you Darren

We recently met with Darren Kitchenside for our first Compliance Audit via Teams. As we did not know what to expect we were more than pleasantly surprised how relaxed and supportive the whole experience was.
Darren was very professional, put us at ease and offered great suggestions in some areas he felt we were not presenting ourselves well.
Nothing he suggested felt overwhelming and we have been able to review our website and documentation to best showcase what we do well, to ensure we stay fully compliant with our awarding body and within the realms of the law.
We received full quality feedback soon after, which was clear and precise.
Overall a very positive experience and we were very appreciative of Darren's professionalism and support.

I had the pleasure of working with Darren, the PropertyMark Auditor, and I must say that my experience was nothing short of fantastic! From start to finish, Darren's professionalism, expertise, and attention to detail were truly remarkable.

Darren's extensive knowledge of the property market and his keen eye for detail made the auditing process seamless and efficient. He took the time to thoroughly examine our property management practices, ensuring that we were not only compliant with industry regulations but also operating at the highest standard of excellence.

What truly sets Darren apart is his commitment to excellence. He didn't just identify areas where we needed improvement; he also provided us with valuable insights and recommendations to enhance our property management processes. His guidance was instrumental in helping us streamline our operations and deliver an even better experience to our clients.

Furthermore, Darren's communication skills are exceptional. He explained complex concepts in a clear and concise manner, making it easy for our team to understand and implement necessary changes. His friendly and approachable demeanor also made the auditing process a positive and collaborative experience.

In addition to his professional expertise, Darren's dedication to customer satisfaction is second to none. He went above and beyond to ensure that all our questions were answered, and he provided ongoing support to help us implement the improvements he recommended.

Working with Darren has been a game-changer for our property management company. Thanks to his audit and guidance, we have not only achieved compliance but also improved our overall efficiency and client satisfaction. I cannot recommend Darren, the PropertyMark Auditor, highly enough. If you're looking for a true professional who will help elevate your property management business to new heights, Darren is the person you need on your team. Thank you, Darren, for your outstanding service!

Very easy process and informative.
I found Darren Kitchenside to be very knowledgeable and professional.