Arlow Plumbing & Heating Bridgwater Reviews 

421
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of service, noting efficient and thorough work on everything from boiler servicing to new installations. People frequently highlight the professionalism and friendliness of the staff, describing them as reliable, helpful, and knowledgeable. Reviewers also commend the exceptional customer service, noting clear communication and that the team often goes above and beyond to help. Many customers appreciate the promptness of service and that engineers consistently leave work areas clean and tidy.

What people talk about most

Service

People report positive experiences with service, consistently highlighting the helpfulness, efficiency, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, professional, and a... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that they are in good... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of work and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arlows have looked after all our plumbing, heating and boiler needs for years now, we wouldn’t use anyone else. Always totally delighted with their work, usually preventative through annual servicing... See more

Rated 5 out of 5 stars

Steve completed our annual service today. So many plus points. 1. Booking the service exemplary- Kerry is always so friendly and helpful. 2. Email reminders are most useful. 3. Steve arrived o... See more

Rated 5 out of 5 stars

As always, a quick, efficient boiler service and radiator check. Everything spotless after work was completed. Cheerful and happy, our service engineer (plumber) was polite and presentable. Always ha... See more

Rated 5 out of 5 stars

Arlow Plumbing & Heating installed a new boiler and CH systems for me 5 years ago. They couldn't have been more helpful then, doing the work around other building work we were having done. They've ser... See more


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Installation Service

Written by the company

Arlow Plumbing & Heating provide a range of Plumbing & Heating services in and around Bridgwater, Taunton and the surrounding areas of Somerset. We are Gas Safe Registered experts who pride ourselves in our attention to detail in all jobs we carry out. Just some of the services we provide include: Landlord Gas Safety Certificates, Boiler Servicing, Boiler Breakdown Assistance, Boiler Installation, Central Heating Power Flushing, Renewable energies, Full Bathroom Installations, Wet Room Installations and Underfloor Heating Installations. Get in touch today with one of our friendly team who will be happy to provide you with a free no obligation quotation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

421 reviews

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4.9

All reviews

(421)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boiler service

I have recently had my boiler serviced by Arlow Plumbing and Heating. They were very friendly and helpful, the engineer was extremely good-natured and did an amazing job. I will definitely use this company again and recommend to friends and family.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Second time round.

This is our second repair with Arlow and they continuously show professionalism and friendliness. This time it was Steve and he was as brilliant.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

A+ Arlows

Good communication friendly and helpful polite and professional employees what more could you want!!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Truly excellent service!

Fixed our faulty boiler at very short notice. Very professional, polite and friendly, and had the fault diagnosed and fixed within minutes! Highly recommended.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, very efficient and friendly to deal with.
The Engineer always carries out a very good service on our boiler and heating system.
I highly recommend this company for efficiency and value for money.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Professional job

I got stuck in a massive traffic jam and couldn't make it home in time for the appointment. The engineer very kindly came out later and did a very professional job of servicing and repairing my boiler.

The company were very friendly and professional from the first call to getting the final invoice. I would be happy to recommend them.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable Service

The plumber was punctual and friendly, completed the work without any fuss and cleared up well.
Thank you.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Arlow did an amazing job. Best service and end finish.

Arlow and team did a fantastic job with my bathroom. I put my trust in to Arlo and he did not disappoint at all. I had my whole bathroom done and it was all completed in 4 days! Such good, quick and efficient work, very professional, polite and lovely. I had never had bathroom work done and so was a little clueless but Arlo always made sure I understood what changes he was about to make. I was in shock and in love with the transformation and have gotten so many compliments. I also was very grateful and appreciative that there was no mess left, all floors were taped up securely and Arlo made sure his surroundings were spotless when he left. i found that the team were very easy to contact and any concerns or questions were always resolved quickly. I’m really really happy I went with Arlow and would recommend to all, will also be calling back.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

More excellent work by Arlow Heating…

More excellent work by Arlow Heating for me. This time old boiler replaced by a new more efficient model, Tom and his trainee arrived bang on 8 am and come early afternoon they had it completed. Tom is a dedicated craftsman to his work knows the product inside out and can explain its functions, His trainee Alex under Tom should progress to a very capable employee. We can thoroughly recommend Arlow Heating for for all your heating requirements.Lesley & Roger Daveridge.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Just had our boiler serviced for the 2nd time.

Just had our boiler serviced for the 2nd year. From initial boiler and radiator fitting to services and excellent, efficient communication, we couldn’t be happier with the Arlow teams work. I wouldn’t hesitate to recommend their services.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great plumbing and heating company

Great plumbing and heating company. After ten years of being in our new build home the gas boiler finally died. Contacted Arlow who came out and did what they could to fix. Excellent advice given by the service engineers at the time. Recommended a Bosch boiler with a Hive thermostat. All delivered and fitted within a week. The Arlow team have always been courteous and professional, always keep their appointment time and always make sure their work area is clean and tidy when they leave. More importantly, the service engineers don't bamboozle you with science - always explaining what and why they're doing work. I have now switched to their monthly payment scheme. This provides you with peace of mind for a relatively small monthly payment and a free boiler and hot water tank service every year. I would never go back to British Gas or use their services. Can't recommend Arlow highly enough.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have used Arlow Plumbing and Heating for several years now and have always received excellent service. Great communication and a experienced professional team. We have a service plan with them which I would thoroughly recommend.

April 24, 2024
Unprompted review

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