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Armada Internet Reviews 977

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TrustScore 5 out of 5

4.9

Online Marketing Agency
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Review summary

Created with AI, based on recent reviews

Considering 818 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's professionalism, helpfulness, and clear communication, making interactions pleasant and efficient. Many people appreciate the exceptional customer service, noting the team's dedication to ensuring satisfaction and providing comprehensive support. The overall service is often described as excellent, with consumers praising the efficiency and ease of their experience, especially regarding website development and onboarding processes. However, some customers also noted significant dissatisfaction with the service, citing issues with contracts, unexpected landing page launches, and a perceived lack of understanding regarding SEO strategies. There were also complaints about rude customer service, unprofessional sales tactics, and websites that were difficult to find through normal search terms, leading to concerns about the value provided.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising individuals for being helpful,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the great communication and... See more

Service

Customers consistently note positive experiences with service, often highlighting helpful, friendly, and... See more

Website

People report positive experiences with website setup, with some customers expressing satisfaction that their... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melissa was outstanding—she explained everything clearly and thoroughly, leaving no detail overlooked. She also promised to support me throughout the year, which gives me great confidence mov... See more

Rated 5 out of 5 stars

Beth was great with her detail, listening to our business requirements and answering any of my questions. Jason who is handling the account has also been very helpful and able to give clear structure... See more

Rated 5 out of 5 stars

Very easy to communicate with both verbally and on line. Very helpful and clear with all their forms and details. Very happy to get this efficiency whichtoday is highly unusual. Looking forward no... See more

Company details

  1. Online Marketing Agency

Written by the company

Armada Internet is a modern and dynamic marketing agency with over a decade of experience. Specialising in everything from online marketing to designing beautiful bespoke websites, we offer a tailed package that ensures you've got everything for your business, covered.

Contact info

4.9

Excellent

TrustScore 5 out of 5

977 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Happy

So far, so good, was a bit delayed in getting a response when sending emails. But was sorted in the end.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

A very professional and friendly service!

Dan was very professional and friendly without being pushy. The year contract was too much for me at present so I was offered a 3 month contract at a reasonable rate so I’m hoping that joining up will give me a lot of leads! Time will tell but I’m very happy with their service so far :)

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Frauds

Frauds , all there sales reps are liars , they phone back and pretend to be different people from different departments , I tryed to cancel my contract that I didn’t know was rolling year by year , they promise you stuff they can’t actually offer . WORST COMPANY EVER , rude sales reps pretend to be part of the legal team I spoke to the lady on 3 occasions and 3 times she told me different story , first she was sales rep , then manager , then legal team . Absolutely shocking , all there 5 star reviews are actually fake . They change there business name every year . Do you RESEARCH PEOPLE

May 20, 2026
Unprompted review
Armada Internet logo

Reply from Armada Internet

Dear Jordan,

Please respond to our request for further information allowing me to locate your account to look into your comments further.

Kind Regards
Armada.

Rated 1 out of 5 stars

Awful company.

Awful company.
Gave this company authorization to take over my Google business page which have had for over 10 years. They changed me £1200
They lost over 50 5* reviews that we had built up over many years. They had not backed up any files or taken and images of the reviews. One of their senior managers has informed there is nothing they can do so we are taking this further with legal action. We have since received a full refund for the business page that we have been told is free to add to Google reviews. One employee also said they could add reviews to this business page that were not genuine.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

It was a great customer services I got today from Melissa, it is very friendly , helpful and well spoken person . I am very happy for the services provided so far.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Today I got a welcome call from Melissa…

Today I got a welcome call from Melissa to introduce to me to armada, the call made me feel very welcome to join and exciting to see how my website will turn out I can’t thank Holly and Melissa enough for their help and kindness on the phones, looking forward to see what the future holds for me and my company.
Joss

May 19, 2026
Unprompted review

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