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Armada Internet Reviews 977

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TrustScore 5 out of 5

4.9

Online Marketing Agency
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Review summary

Created with AI, based on recent reviews

Considering 818 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's professionalism, helpfulness, and clear communication, making interactions pleasant and efficient. Many people appreciate the exceptional customer service, noting the team's dedication to ensuring satisfaction and providing comprehensive support. The overall service is often described as excellent, with consumers praising the efficiency and ease of their experience, especially regarding website development and onboarding processes. However, some customers also noted significant dissatisfaction with the service, citing issues with contracts, unexpected landing page launches, and a perceived lack of understanding regarding SEO strategies. There were also complaints about rude customer service, unprofessional sales tactics, and websites that were difficult to find through normal search terms, leading to concerns about the value provided.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising individuals for being helpful,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the great communication and... See more

Service

Customers consistently note positive experiences with service, often highlighting helpful, friendly, and... See more

Website

People report positive experiences with website setup, with some customers expressing satisfaction that their... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melissa was outstanding—she explained everything clearly and thoroughly, leaving no detail overlooked. She also promised to support me throughout the year, which gives me great confidence mov... See more

Rated 5 out of 5 stars

Beth was great with her detail, listening to our business requirements and answering any of my questions. Jason who is handling the account has also been very helpful and able to give clear structure... See more

Rated 5 out of 5 stars

Very easy to communicate with both verbally and on line. Very helpful and clear with all their forms and details. Very happy to get this efficiency whichtoday is highly unusual. Looking forward no... See more

Company details

  1. Online Marketing Agency

Written by the company

Armada Internet is a modern and dynamic marketing agency with over a decade of experience. Specialising in everything from online marketing to designing beautiful bespoke websites, we offer a tailed package that ensures you've got everything for your business, covered.

Contact info

4.9

Excellent

TrustScore 5 out of 5

977 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Spoke with Melissa

Spoke with Melissa. She was very polite and made me feel welcome. Ran through all the service information. Seems great so far. Thank you.
Richard.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great onboarding call

Had a great onboarding call with Melissa today. She was very helpful, friendly and gave a comprehensive induction to the new service and all the relevant details.

from Richard Sullivan

April 30, 2026
Unprompted review

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