Open Group Management Reviews 59

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

As ArmaHosts this service was good, now under new management as Open Group Management, things seem to be going down hill. In the past month our group has had the following incidents, with s... See more

Rated 1 out of 5 stars

Server had gone down only a few days after purchasing a server. Open a ticket on the discord, the staff there were very unhelpful, showed us slightly above zero transparency, offered no ETAs on repair... See more

Rated 1 out of 5 stars

My server went down and I messaged for support. I heard nothing for days. Looked over the previous charges and turns out I've been overpaying as well. I would say customer service have went down h... See more

Company replied

Rated 5 out of 5 stars

Servers are always stable, supportive staff, always customer focused which honestly is always something I look forward to my next dealing with them. btw if you join their discord you can ask the... See more

Company details

  1. Gaming service Provider
  2. Cloud Computing Service
  3. Software Company
  4. Web Hosting Company

Written by the company

Open Group Management is a leader in server hosting & cloud services. It focuses on solutions for businesses and entertainment worldwide. We provide high-end gaming servers to enterprise-grade servers for a fraction of the current market rates. We also provide, free consultation, 24/7 support, and we are interested in ensuring our customers have all the performance and security they need to keep their server applications running. With our partnerships in every major country, we are able to deliver the best connection quality and platform reliability to our clients.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

59 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

AMAZING!

I have to say, after having been with another server provider for a year, Armahosts are most definitely the best one out there! They are super responsive and helpful; they took care of the whole set up from start to finish. Streamline servers (previous provider) were lazy in the approach when I needed help setting things up, at times they would post a link to read up on the problem, and quite often I resorted to the web for solutions on my own and worse of all, they seemed unbothered. Their servers didn't perform as expected and cost me a fortune to run. ArmaHosts, on the other hand, not only provided me with a better performing server (so smooth) but double the number of slots as a start-up AND it's more economical to run with add ons that make the whole Arma community experience feel even better. They are indeed a hidden gem. If you are in pursuit of a server provider, then look no further as ArmaHosts is the best place to start! THANK YOU ARMAHOSTS!

December 8, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

Thank you for your kind words. We are happy to help wherever we can!

Rated 5 out of 5 stars

I have a server for Arma 3

I have a server for Arma 3, provided by them.
I had some issues with configuring the database and some mods for the server, luckily they helped me in the short time and the server works as intended now.
Price for a server is not that high, support and the performance of the server is great.

November 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

Excellent customer support. Always on hand to help and will always respond quickly. Can recommend to everyone who wishes to host an Arma 3 server!

November 13, 2019
Unprompted review
Rated 4 out of 5 stars

Experts in all areas of hosted Arma servers.

First of all, their price for an added HC cannot be beat. Secondly they are always very responsive to tickets and resolve them very quickly. The performance of their servers has always been top notch, and since they migrated to new servers, things are even better! Servers are very easy to configure and run. I always know that when my friends and I all get together, everything is just going to work.

August 5, 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding support team!

I have had nothing but positive interactions with the support team at ArmaHosts. I worked with Jacob and Junrey to get our Arma 3 server set up and running, and even fixing a few problems caused by myself trying to adjust server settings. They are quick to respond and not only resolve the issues we were experiencing, but they give us step by step instructions so that we can resolve simple issues ourselves and save time in the future.

July 14, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent, Fast Service!

I was clueless when it game to running a server. The tech support team was patient, and helped me through all my questions. Excellent service, and was almost immediately responding to my inquiries. Junrey was a lifesaver!

July 2, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

Anytime buddy! We cater to gamers of all skill levels to make their gaming experience awesome!

Rated 5 out of 5 stars

Fast Response Time.

Very Quick Response and solved my issue within the first hour.

June 23, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

So glad we could be of service! Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Minor Issues, solved in a timely fashion

I had some minor issues with my server, things like changing the Data Center. I opened a ticket to their support had my issues resolved in less than 24 hours. They were very accommodating and polite. I’d recommend their hosting service to anyone

June 23, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

Glad we could be of service!

Rated 5 out of 5 stars

Amazing tech support

I've used Arma hosts for about a year now and all I can say is good things. Most of the issues I've ever had have been caused by my own actions and tech support has always been able to fix it.

June 15, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

Our techs are on standby to help! Thanks for choosing ArmaHosts.

Rated 5 out of 5 stars

Absolutely Stellar!

We have been long-term customers of ArmaHosts, we have been customer since 2017 and have had absolutely zero issues with them. I would highly recommend them to anybody who is looking to host a dedicated server. They're extremely knowledgeable and able to help you with any and all issues you may experience. Overall if I had 10 thumbs it would be 10 thumbs up!

June 3, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

Thank you Sean for your longtime customer loyalty! its been a pleasure working with you and fulfilling your server hosting needs. Let us know if you need anything at all!

Rated 5 out of 5 stars

Amazing support

I had difficulty setting up my server after my group of friends decided it would be best to get a dedicated host. These guys set up everything when I made a mess of it and even set up our original game with the old save file! Brilliant!

May 17, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

Your story is often heard John as it can be very difficult to setup your own Arma III server with desired mods and missions AND making them work together! Our Support Techs are always available to start from scratch or fix your mistakes haha. Thank you for choosing ArmaHosts.

Rated 5 out of 5 stars

Amazing Experience

Upgraded my community's Arma server to one of Armahost's dedicated servers. The performance is absolutely great with no CPU, bandwidth or memory issues while running upwards of 40 people and hundreds of AIs.

Highly recommend their servers if you want good performance and reliability.

- Olympus Gaming

May 13, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

We love working with your Olympus Gaming team and am happy your service has been strong! If you need anything at all just shoot us a message and well get right to it!

Rated 5 out of 5 stars

These guys are on it!

These guys are on it. I'm a disabled gamer who uses gaming as a pain coping mechanism, and these guys have made renting an Arma server a lot easier and worry free for me and my group. They have worked very hard and responded quickly when needed. Their prices are great, their ping to servers is impressive. They support a ton of mods, more than any other host I've seen. Great interfaces, great and patient people.

May 7, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

We're glad you have had such a positive experience using ArmaHosts' servers. I also got into gaming due to chronic pain and it's been a lifesaver. If there is anything you need don't hesitate to send us a support ticket! Thank you for choosing ArmaHosts!

Rated 5 out of 5 stars

Epsilon Community cannot fault Armahosts

Epsilon Community cannot fault Armahosts after being in a rought patch with Nitrous Networks. We've been enjoy their services for just over a month now and have seen 100% increase in player activeness, due to 99% uptime, apart from us restarting the game servers. We've also gained more donations from people who are happy with the quality that we provide, through Armahosts services. We're looking forward to staying with them for the foreseeable future.

May 5, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

Community Units are our specialty as we can cater to individual needs for both small and large groups. Even if you think you've got a good deal with your current provider, we can do better!

Rated 5 out of 5 stars

Best ArmA hosting service.

I was completely new to ArmA servers. And ArmaHosts has made it the most painless and easiest experience to run an ArmA server. They help you learn how to mod and will fix and issues you may make. They also will help you change things over to different missions and explain how things work.

One of their support staff, Junrey, has made the experience so much better. They are always informative, helpful, and make certain processes incredibly easy. They've also helped me way more then they should have, and they've always explained things where I might have made an issue and never once left me with an unpleasant experience.

April 26, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

We pride ourselves in supporting all Arma players both new and old. We are happy to help!

Rated 5 out of 5 stars

awesome

No complaints, service is exactly as advertised on their site.
Junrey V. handled my server so far and no issues, they have helped me with any installs, would definitely recommend to use if your looking to run an Arma Server and want/need good support.

April 20, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

Junrey's a rockstar, glad we could help setup your server!

Rated 5 out of 5 stars

Excellent Support

After renting a server, I had some questions to ask and issues to fix. After submitting a ticket, the support staff got back to me within minutes. They assisted me in every aspect and made the process a lot easier and less stressful.

April 12, 2019
Unprompted review
Open Group Management logo

Reply from Open Group Management

Stress free installs are our specialty!

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